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Jaguar Land Rover West Columbia

(901 reviews)
Visit Jaguar Land Rover West Columbia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (888) 802-5237 (888) 802-5237
Used (866) 414-0736 (866) 414-0736
Service (866) 983-0032 (866) 983-0032

Reviews

(901 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover West Columbia from DealerRater.

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Tom is the best service advisor I’ve ever had, a total

Tom is the best service advisor I’ve ever had, a total professional. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

He very good!

He very good! He so friendly! And professional !im happy when he services! He take care we good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very pleasant great experience always keep me updated

Very pleasant great experience always keep me updated about my vehicle. Will bring my vehicle back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I recently purchased a 2025 Defender, and I couldn’t be

I recently purchased a 2025 Defender, and I couldn’t be happier with the experience. The sales team made the process smooth and straightforward, the finance team explained everything clearly and efficiently, and the service team has been attentive and supportive. Everyone I worked with was professional, knowledgeable, and genuinely helpful. I highly recommend this dealership for anyone considering a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership to work with!

Great dealership to work with! Good communication and work was excellent. Will definitely be back!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Tom was great.

Tom was great. Better than this rating app. All problems were addressed. Several successful visits with this group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Simple problem that took 4 months to resolve and it was

Simple problem that took 4 months to resolve and it was only resolved by Manger Simone Durbin who straightened out the mess in quick order.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I received excellent service from Tom in the service

I received excellent service from Tom in the service department. He is personable, thorough and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Outstanding service rep Tom and great quality of work,

Outstanding service rep Tom and great quality of work, maintenance team, all in a timely matter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Incredible customer service at Jaguar Land Rover West

Incredible customer service at Jaguar Land Rover West Columbia -best car buying experience I have ever had! Both Tara and Will are awesome and so supportive. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.