Reviews
Tom is the best service advisor I’ve ever had, a total
Tom is the best service advisor I’ve ever had, a total professional. Highly recommend
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
He very good!
He very good! He so friendly! And professional !im happy when he services! He take care we good
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant great experience always keep me updated
Very pleasant great experience always keep me updated about my vehicle. Will bring my vehicle back
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently purchased a 2025 Defender, and I couldn’t be
I recently purchased a 2025 Defender, and I couldn’t be happier with the experience. The sales team made the process smooth and straightforward, the finance team explained everything clearly and efficiently, and the service team has been attentive and supportive. Everyone I worked with was professional, knowledgeable, and genuinely helpful. I highly recommend this dealership for anyone considering a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership to work with!
Great dealership to work with! Good communication and work was excellent. Will definitely be back!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom was great.
Tom was great. Better than this rating app. All problems were addressed. Several successful visits with this group.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Simple problem that took 4 months to resolve and it was
Simple problem that took 4 months to resolve and it was only resolved by Manger Simone Durbin who straightened out the mess in quick order.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I received excellent service from Tom in the service
I received excellent service from Tom in the service department. He is personable, thorough and knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service rep Tom and great quality of work,
Outstanding service rep Tom and great quality of work, maintenance team, all in a timely matter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Incredible customer service at Jaguar Land Rover West
Incredible customer service at Jaguar Land Rover West Columbia -best car buying experience I have ever had! Both Tara and Will are awesome and so supportive. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car