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Jaguar Land Rover West Columbia

(850 reviews)
Visit Jaguar Land Rover West Columbia
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (888) 802-5237 (888) 802-5237
Used (866) 414-0736 (866) 414-0736
Service (866) 983-0032 (866) 983-0032

Reviews

(850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover West Columbia from DealerRater.

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This dealership has one of the most caring service team

This dealership has one of the most caring service team members I’ve ever seen. From the moment I drove my car in for service, I was treated with respect and top priority. I would recommend dealership for all of your car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have had an excellent experience with the staff,

I have had an excellent experience with the staff, particularly Mr. Tom Mathews. The professionalism and honesty is very refreshing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience working with Aria Tehrani.

I had a great experience working with Aria Tehrani. He made the process smooth and transparent. Highly recommended!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience.

Great experience. Smooth transition. Great communication. And follow up. James is there for me to answer questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had an excellent experience with friendly staff and a

I had an excellent experience with friendly staff and a beautiful dealership. My salesman was awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

It was a pleasure working with the dealership.

It was a pleasure working with the dealership. Everyone was great. Will definitely return again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really appreciated his time and effort in the purchase

I really appreciated his time and effort in the purchase of the car he was very professional all the way through the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Made an appointment on a Saturday for an oil change.

Made an appointment on a Saturday for an oil change. Waited onsite and it took 3 hours!! The explanation was that on Saturdays there is only one technician. Wish they had told me all of this up front.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Knowledgable, friendly and kept me informed.

Knowledgable, friendly and kept me informed. Helped with getting a loaner car for the day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The dealership has come a long way since previous

The dealership has come a long way since previous unpleasant experiences. Glad to see the progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.