Reviews
First-time car buyer, great experience
Absolutely wonderful! I cannot recommend the team here more highly. They offered a fair price (verified on Kelly Blue Book) for the vehicle I wanted, took me quickly through the selling process and were honest and transparent during financing. Shoutout goes to Cory and Gadiel for staying late on a Friday night to help me out (as a first time car buyer). If you're trying to decide on a dealership, this is your place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on being a first time car buyer and thank you for taking the time to share your great experience with Cory, Gadiel and the entire Huffines Chrysler Jeep Dodge Ram Plano dealership. We are thankful to share this great experience with you and look forward to helping you with all of your automotive needs. Sincerely, Scott Milsap General Manager (972) 867-6000
Very thankful
I dealt with Jonathan Ramos, and he was by far the best car salesman I have ever worked with in my life. He was very straightforward and honest with me and my mother. He helped me get a good deal for my vehicle and he really made me feel comfortable throughout the entire process. He is clearly a good guy who wants to help the customer, Huffines has got a rock star on their hands with Jonathan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your wonderful experience with Jonathan Ramos and the Huffines Chrysler Jeep Dodge Ram Plano team. We love the title of Rock Star! Please let us know if there is anything we can ever do to help with all of your automotive needs and congratulations on your new vehicle! Sincerely, Scott Milsap General Manager (972) 867-6000
Best service!
Huffines Plano has been by far the best dealership I've dealt with and I would recommend it to anyone! The facility is very nice and the staff was very respectful and kind from the minute I walked in the door until the minute I left. I worked with Bert Cox and from my experience I don't believe I could of had a better, more hard working salesman. Bert Cox was AMAZING! He was kind, professional, and went above and beyond to help me find and get the car I wanted for the price I wanted. Thank you for everything! Huffines Plano made sure to make my experience an unforgettable one! This is what a 5 STAR dealership looks like!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about Bert Cox and the Huffines Chrysler Jeep Dodge Ram Plano team. We are pleased to give you 5 star service and look forward to continuing to help you with all of your automotive needs. Sincerely, Scott Milsap General Manager (972) 867-6000
Great buying experience
We had a very good experience purchasing a new Town & Country and working with Billy Bolding. He was knowledgeable and professional, and negotiated a very fair price with us. And Gadiel was extremely friendly and helpful as well--along with very efficient and informative service on the financing end, we had a great conversation with him about an upcoming vacation as well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Town & Country. Thank you for sharing your great experience with Billy Bolding, Gadiel Plaza and the entire Huffines Chrysler Jeep Dodge Ram Plano team. We look forward to being your dealership of choice and helping you with all of your automotive needs. Sincerely, Scott Milsap General Manager (972) 867-6000
Ed Lewis
Ed was a great salesman. Not pushy but very informative and friendly. If he didn't know any answer to my questions, he found out and got back to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your great experience with Ed and the Huffines Chrysler Jeep Dodge Ram Plano team. We sincerely appreciate you allowing us to help you with your automotive needs and look forward to being your dealership of choice for the future. Sincerely, Scott Milsap General Manager (972) 867-6000
Bill Moss is Amazing
Bill went above and beyond to ensure we got exactly what we wanted at a more than fair price. We have bought 3 cars in last 3 months and this was by far our best experience. Bill was amazing worked hard, never pressured us and was always very respectful and kind. Would recommend Huffines and Bill to anyone looking for a car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your great experience with Bill Moss and the entire Huffines Chrysler Jeep Dodge Ram Plano team. Congratulations on your new vehicle and thanks for letting us help you with your automotive needs. Sincerely, Scott Milsap General Manager (972) 867-6000
Very Enjoyable!
The Huffines Chrysler Jeep Dodge Ram Plano sales team were great, we are very pleased with our new Jeep. Very professional and friendly, Jonathan Ramos was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your great experience with Jonathan Ramos and the entire Huffines Chevrolet Jeep Dodge Ram Plano team. Congratulations on your new Jeep and thank you for allowing us to help with all of your automotive needs. Sincerely, Scott Milsap General Manager (972) 867-6000
Bad Finance Manager!
We have purchased 3 vehicles from this Dealership since December of 2014. Our salesperson Orlon Hill was amazing as always. His professionalism and customer service was outstanding! He gets an excellent on everything! He treated us like family and I appreciate him!! My son was looking to buy his first new car and was so excited when he found just what he was looking for. Having just graduated from college and starting his new career, he was unable to get his paystub from his company's website. Zach the finance person was not at all helpful and sent my son and my husband out of his office in the middle of the process and took another customer. He was rude and after Orlon realized what was going on he got the finance manager to finish the deal for us. My son first buying experience went from wonderful to ugly in a few short minutes. I am so sad for my son and feel he was cheated out of his 1st buying experience by the lack of professionalism Zach displayed. My son communicated that if he hadn't needed and loved the car so much he would have walked out. My husband was furious and does not want to do business with them any longer. I am just very disappointed that Zach felt it was ok to treat them that way. My son went into that office alone and when he saw my husband he still was rude. At the end he tried to smooth things over but the damage had already been done. That is a perfect way to lose future business~
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Amazing Customer Service
Stellar! the one word I would use to describe my most recent car shopping. I was in need of a new car. I had searched online and was very sure about the vehicle I wanted. I initiatlly communicated with Ed Lewis and he was such a nice person. I made an appointment and had to change it a couple of times. I showed up on Saturday morning and Mr. Lewis explained he was with another customer, but he would put me in the hands of Ruben Perez, and assured me that I would be fine. I was more than fine. The car they brought around for me to test drive was exactly what I had told them I wanted. There was no "Hard Sell" and the time and effort Ruben put into telling me all about the vehicle was impressive. I was thrilled that I was about to purchase a 2015 Jeep Grand Cherokee. I then went on to the finance office to complete the process with Gadiel Plaza. What can I say but "wow" just the most pleasant experience. I was just so thankful that every person at Huffines was truly invested in my ability to purchase the car I wanted, and at a price that was suitable. I cannot say enough about this dealership. I have now purchased my last two cars from Huffines, and will continue to use Huffines for all my car needs. Wonderful customer service and friendly atmosphere. A girl can't go wrong with Huffines.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2015 Jeep Grand Cherokee! We appreciate the kind words you expressed about Ruben Perez, Ed Lewis, Gadiel Plaza and the entire Huffines Chrysler Jeep Dodge Ram Plano team. We look forward to always being your dealership of choice for any of your automotive needs. Sincerely, Scott Milsap General Manager (972) 867-6000
Very Enjoyable
I checked around online and on the phone before I bought my SRT8 and no compared to Huffines prices, courtesiy, professionalism, and effiency.. I flew from Phx. Az to do business. With Ed Lewis! denny McDougall
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new SRT8! Whether you are from Texas or any other great state in the Union, we love to help you with all of your automotive needs. Thank you for taking the time to share your wonderful experience with Ed Lewis, Denny McDougall and the entire Huffines Chrysler Jeep Dodge Ram Plano team. Sincerely, Scott Milsap General Manager (972) 867-6000