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Hewlett Volkswagen

(657 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed

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Reviews

(657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Cain is so easy to work with, I’m a returning customer and was looking for a car for my son and Cain showed us options that fit what we were looking for and made the process seamless. 2nd car I bought from him and 5th at Hewlett and you bet the next one will be done with Cain Again. Incredible sales person and I hope to see him move up this dealership next time I’m here. YOU ROCK CAIN!!! Thank you !!!

Cain is so easy to work with, I’m a returning customer and was looking for a car for my son and Cain showed us options that fit what we were looking for and made the process seamless. 2nd car I bought from him and 5th at Hewlett and you bet the next one will be done with Cain Again. Incredible sales person and I hope to see him move up this dealership next time I’m here. YOU ROCK CAIN!!! Thank you !!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Cain is so easy to work with, I’m a returning customer and was looking for a car for my son and Cain showed us options that fit what we were looking for and made the process seamless. 2nd car I bought from him and 5th at Hewlett and you bet the next one will be done with Cain Again. Incredible sales person and I hope to see him move up this dealership next time I’m here. YOU ROCK CAIN!!! Thank you !!!

Cain is so easy to work with, I’m a returning customer and was looking for a car for my son and Cain showed us options that fit what we were looking for and made the process seamless. 2nd car I bought from him and 5th at Hewlett and you bet the next one will be done with Cain Again. Incredible sales person and I hope to see him move up this dealership next time I’m here. YOU ROCK CAIN!!! Thank you !!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cain is the absolute best sales associate I had the pleasure of working with. He was nice, personable and was respectful of my time. Absolute gem. VW is lucky to have him!

Cain is the absolute best sales associate I had the pleasure of working with. He was nice, personable and was respectful of my time. Absolute gem. VW is lucky to have him!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Amber! We are so glad to hear about your positive experience with Cain at Hewlett Volkswagen. He truly is an asset to our team, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Hewlett Customer Care Team

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I purchased a used VW car here & had a great experience. I appreciated that the salesmen were transparent, knowledgeable and didn’t waste our time. It was easy to set up an appointment same day to look at the cars we saw online and Cain helped us understand the differences between our car options as well as what buying Certified Pre-Owned entailed. He & his manager Skyler made sure we walked out with the car we wanted at a fair price and we didn’t have to spend too long waiting around at the dealership to close things out. Overall, a great experience car shopping (which is rare!)

I purchased a used VW car here & had a great experience. I appreciated that the salesmen were transparent, knowledgeable and didn’t waste our time. It was easy to set up an appointment same day to look at the cars we saw online and Cain helped us understand the differences between our car options as well as what buying Certified Pre-Owned entailed. He & his manager Skyler made sure we walked out with the car we wanted at a fair price and we didn’t have to spend too long waiting around at the dealership to close things out. Overall, a great experience car shopping (which is rare!)

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Erin, thank you for taking the time to share your experience at Hewlett Volkswagen! We’re glad that Cain and Skyler provided knowledgeable, transparent, and efficient service while helping you find the right used VW. We truly appreciate your feedback and are happy to know you had a smooth and positive experience. We look forward to assisting you with any future automotive needs! Sincerely, Hewlett Customer Care Team

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Cain Nieto was my salesperson, I came into the business scared and terrified since it was my first time purchasing a car and that my worse fears of having to leave without a vehicle would happen. But fortunately Cain helped me out in every way possible, he was there to help me with my insurance, registration and the overall process. Definitely check out this place they won’t disappoint and they worked with me every step and didn’t give up!!!

Cain Nieto was my salesperson, I came into the business scared and terrified since it was my first time purchasing a car and that my worse fears of having to leave without a vehicle would happen. But fortunately Cain helped me out in every way possible, he was there to help me with my insurance, registration and the overall process. Definitely check out this place they won’t disappoint and they worked with me every step and didn’t give up!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Adrian! We are so glad to hear that Cain provided you with the support you needed during your first car purchase. At Hewlett Volkswagen, our team strives to make the process as smooth and enjoyable as possible. We appreciate your recommendation and hope to see you again soon! Enjoy your new vehicle! Sincerely, Hewlett Customer Care Team

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Cain Nieto was my salesperson, I came into the business scared and terrified since it was my first time purchasing a car and that my worse fears of having to leave without a vehicle would happen. But fortunately Cain helped me out in every way possible, he was there to help me with my insurance, registration and the overall process. Definitely check out this place they won’t disappoint and they worked with me every step and didn’t give up!!!

Cain Nieto was my salesperson, I came into the business scared and terrified since it was my first time purchasing a car and that my worse fears of having to leave without a vehicle would happen. But fortunately Cain helped me out in every way possible, he was there to help me with my insurance, registration and the overall process. Definitely check out this place they won’t disappoint and they worked with me every step and didn’t give up!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Adrian! We’re so pleased to hear about your positive experience with Cain at Hewlett Volkswagen. It’s great to know he was able to support you through the car-buying process and address your concerns. We appreciate your recommendation and look forward to helping you again in the future! Sincerely, Hewlett Customer Care Team

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Jay Wilson at Hewlett Volkswagen helped us find the car that fit our needs. He was professional and prompt. He listened to our list of wants and needs and was able to identify a few options that worked. We appreciate his time immensely

Jay Wilson at Hewlett Volkswagen helped us find the car that fit our needs. He was professional and prompt. He listened to our list of wants and needs and was able to identify a few options that worked. We appreciate his time immensely

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We are glad to hear that Jay was able to assist you in finding the perfect car at Hewlett Volkswagen. We appreciate your recognition of his professionalism and attentiveness. If you have any further needs or questions, please feel free to reach out. We look forward to seeing you again! Sincerely, Hewlett Customer Care Team

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I had an excellent experience working with Santos Chapa at Volkswagen. Santos was personable, realistic, and honest throughout the entire process. He was attentive to my needs, communicated clearly, and made sure I had a realistic understanding of my options without ever making me feel pressured. It is refreshing to work with someone who genuinely values their customers and builds trust through honesty and professionalism. Santos made the entire experience smooth and enjoyable, and I truly appreciate the time and effort he put into helping me. I would highly recommend Santos to anyone looking for a Volkswagen and would be happy to work with him again for any future vehicle purchases. He has certainly earned my trust and my continued business.

I had an excellent experience working with Santos Chapa at Volkswagen. Santos was personable, realistic, and honest throughout the entire process. He was attentive to my needs, communicated clearly, and made sure I had a realistic understanding of my options without ever making me feel pressured. It is refreshing to work with someone who genuinely values their customers and builds trust through honesty and professionalism. Santos made the entire experience smooth and enjoyable, and I truly appreciate the time and effort he put into helping me. I would highly recommend Santos to anyone looking for a Volkswagen and would be happy to work with him again for any future vehicle purchases. He has certainly earned my trust and my continued business.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate hearing about your excellent experience working with Santos at Volkswagen. It's great to know that his personable and honest approach made your vehicle purchasing process smooth and enjoyable. We are grateful for your high recommendation and look forward to assisting you again in the future. Your trust means a lot to us! Sincerely, Hewlett Customer Care Team

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I had an excellent experience working with Santos Chapa at Volkswagen. Santos was personable, realistic, and honest throughout the entire process. He was attentive to my needs, communicated clearly, and made sure I had a realistic understanding of my options without ever making me feel pressured. It is refreshing to work with someone who genuinely values their customers and builds trust through honesty and professionalism. Santos made the entire experience smooth and enjoyable, and I truly appreciate the time and effort he put into helping me. I would highly recommend Santos to anyone looking for a Volkswagen and would be happy to work with him again for any future vehicle purchases. He has certainly earned my trust and my continued business.

I had an excellent experience working with Santos Chapa at Volkswagen. Santos was personable, realistic, and honest throughout the entire process. He was attentive to my needs, communicated clearly, and made sure I had a realistic understanding of my options without ever making me feel pressured. It is refreshing to work with someone who genuinely values their customers and builds trust through honesty and professionalism. Santos made the entire experience smooth and enjoyable, and I truly appreciate the time and effort he put into helping me. I would highly recommend Santos to anyone looking for a Volkswagen and would be happy to work with him again for any future vehicle purchases. He has certainly earned my trust and my continued business.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback, Hanna! We are so glad to hear that you had an excellent experience with Santos at Hewlett Volkswagen. His commitment to providing honest and attentive service truly embodies our values. We appreciate your recommendation and look forward to assisting you with any future vehicle purchases. Thank you for choosing Hewlett Volkswagen! Sincerely, Hewlett Customer Care Team

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Our sales representative Paula Rodriguez was outstanding!! Best sales person we have dealt with at Don Hewlett Volkswagen!! She was very receptive and helped meet our needs. In fact, we went in to trade and buy one vehicle and ended up trading two and buying two!!! The only issue we had was with the finance team paying off our other two loans. Was told it would be 3-5 business days and it ended up being 10 business days. Other than that, it was a good experience all thanks to Paula!! Please ask for her, you won’t be disappointed!!!

Our sales representative Paula Rodriguez was outstanding!! Best sales person we have dealt with at Don Hewlett Volkswagen!! She was very receptive and helped meet our needs. In fact, we went in to trade and buy one vehicle and ended up trading two and buying two!!! The only issue we had was with the finance team paying off our other two loans. Was told it would be 3-5 business days and it ended up being 10 business days. Other than that, it was a good experience all thanks to Paula!! Please ask for her, you won’t be disappointed!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re pleased to hear that Paula provided you with outstanding service and was able to meet your needs during your visit to Hewlett Volkswagen. It’s great to know you had such a positive experience with your vehicle purchases. We appreciate your feedback regarding the finance team and will certainly take it into consideration for future improvements. Thank you for recommending Paula, and we look forward to assisting you again in the future! Sincerely, Hewlett Customer Care Team

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