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Galpin Ford

(2,606 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm 9:00am–5:00pm
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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Sam was amazing I was debating 2 different cars and he

Sam was amazing I was debating 2 different cars and he guided me into making the best decision and made the process of buying a car fun and smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Sam was friendly and professional.

Sam was friendly and professional. He answered all our questions. We did not feel the sales pressure. He made us feel that he really wanted our business. Even though there was not much wiggle room, he worked with us on the price. Prior to meeting Sam, we saw a car we liked at another dealer but we still decided to go with Sam. The great experience dealing with Sam definitely played a part in it. Thank you, Sam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Couldn't have gone any better.

Couldn't have gone any better. David was a pleasure to work with and made my experience excellent! I am thrilled with my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

helpful eccept no manual which was corrected later.

helpful eccept no manual which was corrected later. very good salesman. very good environment. good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Darrell Bryan and the Galpin team were so great to work

Darrell Bryan and the Galpin team were so great to work with the entire process of getting my new car! I had driven the same vehicle for 15 years, with me through high school, college, moving across the country, and 5 years of living in Los Angeles, so picking a new car was a daunting process, and Darrell was 100% responsible for making us comfortable and giving us time, space, and guidance on finding the right fit! He was not judgmental, personable, and made it feel like getting help from a friend. Looking forward to using him for any vehicle needs in the future!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Hailee, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Staff was professional and attentive throughout the

Staff was professional and attentive throughout the process of purchasing my vehicle. They would check periodically to see if I needed anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I bought my current car from Darrell Bryan a few years

I bought my current car from Darrell Bryan a few years ago. I’m considering a new car although I still love my fusion. Darrell was so helpful in showing me my options and explaining the pros and cons of each. He’s pure gold. Can’t imagine buying from anyone else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I'm very happy with my experience purchasing a car from

I'm very happy with my experience purchasing a car from Galpin Ford! I have been doing business with them for almost 10 years and receive great service every time. Thank you to Darrell Bryan and Santos Martinez who helped me with my purchase by providing me with valuable information and making the experience enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Joe, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Such a great time buying my car from Ruben Correa.

Such a great time buying my car from Ruben Correa. Thank you to all who helped, the restaurant is amazing aswell!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ashley, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Awesome experience.

Awesome experience. Grateful for Sam and his professionalism. Drove 5 hours just to make a deal with him that’s how good he is!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com