RLB Sales and Leasing

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 16, 2020

    I SHOPPED FOR A USED 2018 FORD MUSTANG 5.0 FOR OVER A YEAR. I WANTED AN AUTOMATIC TRANSMISSION AND RICHARD SMITH AT RLB WAS A TOTAL... PLEASURE WORKING WITH. I NEVER LEFT MY HOUSE AND MY MUSTANG WAS DELIVERED TO ME AT HOME IN SHOWROOM CONDITION..

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2020

    When I decided I was going to buy a fully loaded BMW M5 I began searching the major websites and came across the perfect one at RLB Sales and Leasing.... I had never heard of them before but going through their inventory I could see they had some very nice vehicles. There were over 30 pictures of the car highlighting the details of the exterior and interior. They were extremely high quality I would not doubt if they were taken by a professional photographer. During the entire process I dealt with Bobby Bell. I can't say enough about Bobby as he made the process extremely smooth. Whenever I had a question I could always pick up the phone and reach him. He even setup a great price to have my car shipped to me which ended up being much lower than the quotes I was receiving. If you are in the market for your next vehicle don't hesitate to give these guys a call. I am so pleased and love this car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 19, 2017

    Best car buying experience EVER! Steve was great, no high pressure sales!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2020

    I sought out Jim Cox after a coworker recommended him for a vehicle. He searched and found me the perfect SUV. He is awesome and works hard to get you... the perfect car. I was only at the dealership for 30 minutes to trade my car and get my new one. He will be my choice when shopping for cars from now on. Such a true gem!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2020

    Bought a 2019 Tacoma Pro on line. Steve was my salesman. He was friendly, full of knowledge and eager to help! Top of the line used vehicles!!! Highly... recommend RLB

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2019

    Highly recomend Steve Malley very very professional prompt easiest buying experience ever car was as described I came from waller TX 240 miles away no... back and forth no games Iwhen i arrived i was in and out with my new car in less then 10 min I will return for another car purchase for sure thanks Steve 5 stars all the way 0 headaches

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 4, 2019

    Steve took care of my every need. He was responsive to my initial inquiry and every subsequent question. I dread this process but Steve made it easy and... efficient. For my next car I’m coming to RLB first.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2018

    I was looking for something a little different and Jim at RLB Sales & Leasing found it for me in no time. Great Price and Great Service. Highly Recommed... this place. Plus they have a Big Jackalope on the top of the building. Love it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2018

    This was a very smooth and easy experience. No pressure throughout the entire process, a lot of it done over the internet. I will buy from them again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    February 2, 2018

    Saw a vehicle I was interested in, reached out via Cars.com never heard back....

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Al, this is a very disheartening review to read. We have gone through some significant changes, including but not limited to new management. My name... is Shane and I am the new General Manager. I have to say, however late it might be, that we not only dropped the ball, but unbelievably kicked it down the hill. It is our mission to go above and beyond for our clients expectations. Again I am truly sorry for your experience and hope you give us an opportunity in the future to make you a happy member of RLB's family.

View More Reviews