Vann York Honda

My first visit at VAnn York was to have my oil changed in my old Honda HRV. Great experience. This time around I actually was trading in my lease for a... new one. Bill McSwain was the most helpful salesman I have had the pleasure of working with. Thanks Bill, love my new HRV.

I had an outstanding experience at Vann York. Bill McSwain delivered everything I expected and more. I highly recommend this Fine dealership.Great customer... service!

I went in for a minor fix in my 2014 Honda EX but ended up leasing a new car too. Kathy Fulton, the salesperson was very helpful and worked very diligently... ,answered all my queries, spent a lot of time to make sure she explained everything about the car. It did not take very long to agree to lease a new car from her since she made it very easy and smooth process. She was very cheerful with a great personality at all times. I thank her very much.

Don Pannetta and financing dept. worked over and above in an effort to successfully get the car I wanted and with payments I could afford.

Misty was extremely welcoming and informative. Quick to help diagnose and explain procedures that would follow. Also I worked with Eric at Vann York Collison... and auto body repair-Awesome as well. These two were standouts! Very good at their job and customer service! Very pleased with my experience.

Thanks to Bill McSwain for making my leasing experience one of the best I have ever experienced. He listened to my situation and needs. Now I'm a happy... owner of a 2018 Honda Civic Sport.

To this day, I regret my decision from purchasing my first vehicle here. I have been a loyal customer for over 5 years and not once have I been treated... like one. Every time I would go and get my car serviced, there would always be something wrong with my vehicle. Even when I first purchased my car and had went in for my first oil change there was already major problems starting with my tires. I realized nothing should be wrong with my car as it was fairly new and I had realized after I went with it. From that experience, I knew I should have never went back and that they try to find some way to scam you. Each time I went back Kasi Phillips would only pull me aside and tell me (more than 1) things that needed to be fixed with my car. While waiting, I do not ever see him pulling anyone else aside for their problems with their cars. I also had extended warranty and I knew what was covered and what wasn't. Every time I told him that my warranty should cover, he would proceed to tell me otherwise or find some reason that it didn't. Their motto to building relationships that last is a false advertisement. They are overpriced and only care about your money. My last and final chance I gave them to service my car was a deal breaker, when I knew what needed to be fixed and was 100% sure my warranty covered, but yet again Kasi told me the problem was not what I said when I came in, but something else. He then sent me to see my car and had both his service technicians (Kevin Carroll and Thomas Matrakas) to argue with me and to tell me I was wrong. Long story short, I finally proved I was right and what I came in to get serviced should not have been handled in that manner. Not one of them batted an eye or cared to listen to my situation, which I have never ever experienced to feel disrespected and wronged. I did not even get a single apology or any compensation of my time, only avoidance, laughter, and being talked behind my back. If this is their way of treating customers and gaining trust, that is very sad and low. My advise to anyone reading, 1. Your hard earned and precious money is better off somewhere else and 2. All the negative comments on this page is well worth your time and effort before purchasing here and experiencing what I went through. If I had known better and if this dealership/service station was my last resort, then I would rather walk to get to places than to ever purchase a car at Van York.

Misty was professional and answered all my questions . Thanks ! To the service team that works on my Honda. Thanks! Car runs great! See you guys next... time!

It’s not typical to have they type of car buying experience that we had, but because of it we drive from Asheville to do business with Doug (our Salesman),... I told him what I was willing to pay for the vehicle , he said “Let me check with my Manager”, called back and said it was a deal. Came in the next morning, test drove, then in and out within an hour! Promises kept, no hassle, very nice man! Best buying experience EVER! Highly recommend! Thanks Doug and everyone at Vann York!

Misty and William in service are the best. They always go over and above. As long as they work there, I will own a Honda