[{"id":73225,"firstName":"Chris","lastName":"Thompson","titleText":"General Sales Manager","emailTxt":"cthompson@vannyorkauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":82,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/6320575e-915b-4dc6-bf3f-1fc63c8a0c15.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":459161,"firstName":"Russell","lastName":"McDowell","titleText":"Finance Manager","emailTxt":"rmcdowell@vannyorkauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/ad8666b5d806.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":73200,"firstName":"Corbett","lastName":"Davis","titleText":"Sales/Leasing Professional","emailTxt":"CorbettDavis@vannyorksales.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/f7a90b01-8c91-4439-a6be-b823b0df3e12.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":477610,"firstName":"Brandon","lastName":"Wall","titleText":"Sales Manager","emailTxt":"bwall@vannyorkauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/599f6c577d92.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":459160,"firstName":"Marquis","lastName":"Mitchell","titleText":"Finance Manager","emailTxt":"mmitchell@vannyorkauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/e604472a732c.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":124958,"firstName":"Robert","lastName":"Saintsing","titleText":"Sales/Inventory Manager","emailTxt":"rsaintsing@vannyorkauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":77,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/86a6aabd9673.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":73198,"firstName":"Jim","lastName":"Budusky","titleText":"Sales Professional","emailTxt":"JimBudusky@vannyorksales.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":71,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/f3ded316-0827-467e-82ce-7f503bc2d39e.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":170801,"firstName":"Raymond","lastName":"Hatch","titleText":"Sales/Leasing Professional","emailTxt":"RaymondHatch@vannyorksales.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/d27983140a80.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":73219,"firstName":"Moses","lastName":"Idahor","titleText":"Sales Professional","emailTxt":"MosesIdahor@vannyorksales.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/11e81b99-1822-48cb-bb3b-11714b794e26.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":73204,"firstName":"Doug","lastName":"Gillespie","titleText":"Sales Professional","emailTxt":"DougGillespie@vannyorksales.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/576aa7d0-e150-4248-a81e-a70b30b9b122.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":73221,"firstName":"Randy","lastName":"Nowlin","titleText":"Sales Professional","emailTxt":"RandyNowlin@vannyorksales.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/4bbc5c52-79a4-4bac-a11a-1d70270013b3.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":316299,"firstName":"Kathy","lastName":"Fulton","titleText":"Sales/Leasing Professional","emailTxt":"KathyFulton@vannyorksales.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/82c58f00a54f.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":73222,"firstName":"Raymond","lastName":"Ross","titleText":"Used Sales Manager","emailTxt":"rross@vannyorkauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/92ab3d04-2f86-40d1-a9f2-ae2aaecb1db0.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":195017,"firstName":"Tony","lastName":"Hammond","titleText":"Sales/Leasing Professional","emailTxt":"TonyHammond@vannyorksales.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/6be2ef932de6.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":477611,"personPtyId":39112861,"firstName":"Richard","lastName":"Hamilton","titleText":"Internet Manager","emailTxt":"rhamilton@vannyorkauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/a589927f8b0c.jpg","drDealerId":14376,"dealerEmpStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":477615,"firstName":"Ronnie","lastName":"Barnes","titleText":"Finance Manager","emailTxt":"rbarnes@vannyorkauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/c94b01ad7976.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":459155,"firstName":"Curtis","lastName":"Johnson","titleText":"Sales Professional","emailTxt":"CurtisJohnson@vannyorksales.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/8d5fd6a81333.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459152,"firstName":"Levan","lastName":"Seperteladze","titleText":"General Manager","emailTxt":"levans@vannyorkauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14376/employees/1dafb2c77bab.jpg","drDealerId":14376,"certifiedEmployee":false,"deptDscrp":"Management"}]

Vann York Honda

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 3:00 PM

Vann York Honda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2007

At Vann York Honda, we're very proud to be a part of the community here in North Carolina. Our satisfied customers, many

...

of them repeat customers, would agree that doing business at Vann York Honda is a lot like it used to be. And is supposed to be. Buying or leasing a car from Vann York Honda, whether from this Web site or in person, will be a pleasant and satisfying experience. We keep our inventory of new and pre-owned cars in top-notch "presentation" condition. Our cyber-inventory can be viewed easily and our communication with you will be as easy and private as you would like it to be.

"Vann York Honda is proud to be the preferred Honda dealer of High Point, NC."

Service

Oil, Filter Change

$34.29

Tire Rotation

$19.95

Wheel Balance

$39.95

Power Steering Service

$129.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
748 lifetime reviews. Includes reviews of Vann York Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 19, 2019

    My first visit at VAnn York was to have my oil changed in my old Honda HRV. Great experience. This time around I actually was trading in my lease for a... new one. Bill McSwain was the most helpful salesman I have had the pleasure of working with. Thanks Bill, love my new HRV.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Thompson

    General Sales Manager

    (5.0) 82 reviews

    Russell McDowell

    Finance Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    November 13, 2019

    I had an outstanding experience at Vann York. Bill McSwain delivered everything I expected and more. I highly recommend this Fine dealership.Great customer... service!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pat, we are happy to hear that you had a great experience with Bill, and that we could meet all of your expectations and more. We strive to present ou...r customers with only the very best. If we can ever assist you with anything else feel free to contact us. Thank you again!

  • October 27, 2018

    I went in for a minor fix in my 2014 Honda EX but ended up leasing a new car too. Kathy Fulton, the salesperson was very helpful and worked very diligently... ,answered all my queries, spent a lot of time to make sure she explained everything about the car. It did not take very long to agree to lease a new car from her since she made it very easy and smooth process. She was very cheerful with a great personality at all times. I thank her very much.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Chettra, on behalf us all of us at Vann York Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled t...hat you enjoyed your experience with Kathy. We will be sharing your feedback amongst our team. Enjoy your new lease and please come visit us again soon.


    Worked with:
    Kathy Fulton

    Sales/Leasing Professional

    (4.4) 7 reviews

  • 5.0 out of 5
    November 11, 2019

    Don Pannetta and financing dept. worked over and above in an effort to successfully get the car I wanted and with payments I could afford.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review! Don and our Finance Department are truly amazing at what they do and we appreciate them for giving you a great experi...ence. We appreciate you very much!


    Worked with:
    Brandon Wall

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    November 11, 2019

    Misty was extremely welcoming and informative. Quick to help diagnose and explain procedures that would follow. Also I worked with Eric at Vann York Collison... and auto body repair-Awesome as well. These two were standouts! Very good at their job and customer service! Very pleased with my experience.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the stars! We appreciate you taking the time to review your experience with Misty! It is always a pleasure to help you with your automot...ive needs and we look forward to doing so again really soon!

  • 5.0 out of 5
    November 2, 2019

    Thanks to Bill McSwain for making my leasing experience one of the best I have ever experienced. He listened to my situation and needs. Now I'm a happy... owner of a 2018 Honda Civic Sport.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review. We're so pleased to hear how happy you are with the experience our team has provided for you from the moment you walke...d in, to the moment of your departure. Please come visit us if you need anything else, be it service or sales! Congrats on your new 2018 Honda Civic.

  • 1.0 out of 5
    October 30, 2019

    To this day, I regret my decision from purchasing my first vehicle here. I have been a loyal customer for over 5 years and not once have I been treated... like one. Every time I would go and get my car serviced, there would always be something wrong with my vehicle. Even when I first purchased my car and had went in for my first oil change there was already major problems starting with my tires. I realized nothing should be wrong with my car as it was fairly new and I had realized after I went with it. From that experience, I knew I should have never went back and that they try to find some way to scam you. Each time I went back Kasi Phillips would only pull me aside and tell me (more than 1) things that needed to be fixed with my car. While waiting, I do not ever see him pulling anyone else aside for their problems with their cars. I also had extended warranty and I knew what was covered and what wasn't. Every time I told him that my warranty should cover, he would proceed to tell me otherwise or find some reason that it didn't. Their motto to building relationships that last is a false advertisement. They are overpriced and only care about your money. My last and final chance I gave them to service my car was a deal breaker, when I knew what needed to be fixed and was 100% sure my warranty covered, but yet again Kasi told me the problem was not what I said when I came in, but something else. He then sent me to see my car and had both his service technicians (Kevin Carroll and Thomas Matrakas) to argue with me and to tell me I was wrong. Long story short, I finally proved I was right and what I came in to get serviced should not have been handled in that manner. Not one of them batted an eye or cared to listen to my situation, which I have never ever experienced to feel disrespected and wronged. I did not even get a single apology or any compensation of my time, only avoidance, laughter, and being talked behind my back. If this is their way of treating customers and gaining trust, that is very sad and low. My advise to anyone reading, 1. Your hard earned and precious money is better off somewhere else and 2. All the negative comments on this page is well worth your time and effort before purchasing here and experiencing what I went through. If I had known better and if this dealership/service station was my last resort, then I would rather walk to get to places than to ever purchase a car at Van York.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, it's unfortunate to hear that you had such a difficult time with our service department. We strive to provide our guests with excellent cust...omer service and we regret you did not experience that standard of service during your visit. Thank you for allowing us to address your concerns about the experience you describe so that we can improve our services. If there is anything else we can ever assist you with, please do not hesitate to reach out to us. Thank you again!


    Worked with:
    Marquis Mitchell

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    October 23, 2019

    Misty was professional and answered all my questions . Thanks ! To the service team that works on my Honda. Thanks! Car runs great! See you guys next... time!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful review about our service department. We appreciate your kind words and praise about the way we conduct business here at Va...nn York Honda and of Misty. It means so much to her knowing that you come to us because you trust our work! We are always here to assist you with your automotive needs!

  • 5.0 out of 5
    October 22, 2019

    It’s not typical to have they type of car buying experience that we had, but because of it we drive from Asheville to do business with Doug (our Salesman),... I told him what I was willing to pay for the vehicle , he said “Let me check with my Manager”, called back and said it was a deal. Came in the next morning, test drove, then in and out within an hour! Promises kept, no hassle, very nice man! Best buying experience EVER! Highly recommend! Thanks Doug and everyone at Vann York!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the glowing review! We are pleased to hear you're so pleased with the service Doug and the rest of our Vann York Honda Team prov...ided you. We appreciate you making the long commute and thank you for trusting us with your business. We look forward to helping you with all of your automotive needs for many more years to come!

  • 5.0 out of 5
    October 9, 2019

    Misty and William in service are the best. They always go over and above. As long as they work there, I will own a Honda

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We¿¿¿re so grateful to you for this 5 Star review. Knowing that your pleased with Misty and William makes us smile. We agree with you, they always try... to deliver the best quality along with outstanding customer service. We appreciate your recommendations and thank you for your business!

View More Reviews