AutoLenders Voorhees

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
168 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 10, 2020

    Waited till they opened from Covid shut down. Very clean facility. Had been looking at the truck online for two months. Frank B was very professional... and made the whole process very easy. This is the third car I’ve bought from AL. Last one was from the Williamstown store. Told them we were on the fence with one other car at another dealership. They encouraged me to drive the one I bought to the other dealer to compare and see if they could beat the deal. I did and they could not beat the AL deal. Nuff said.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 2, 2020

    I listed my 2011 Ford Escape XLT on cars.com. ALG contacted me by email and text to express their interest. I drive for Uber so I keep my car extremely... clean and there is not smoking of any type permitted inside the car. After receiving their offer of $2400 I expressed my interest. I received a text back about an open appointment that day at noon. I work over night and I was asleep and missed the appointment time that was available and this was Monday. On Tuesday I called and made the appointment and he said the first available was Thursday at noon. I agreed that would work. While I had the representative on the phone I had a few questions as selling on this platform was new to me. I asked about when they come to do the inspection, do they typically get close to the originally offered price. His answer was "as long as everything you submitted about the car is true and is verified on the inspection, then yes, you will get the quoted purchase price." He proceeded with "we ran the reports on the VIN and everything came back clean." Once again we agreed on Thursday and ended the call. I immediatley received a confirmation email but was asked to submit a copy of title to expedite the process on Thursday. I sent it right over. On Wednesday night, I received another confirmation email regarding our appointment on Thursday at noon to which I responded that date and time still worked. I was up on Thursday and in the car by 10 til noon. At 12:25 pm, no call, email or text from them nor had they arrived. I called and the representative placed me on hold. When he returned,, he stated that he and the manager discussed the offer that morning, decided since the mileage was high at most they would offer $500. They didn't come to the appt. But I was told as long as my information entered was correct I could expect the offer amount. I have the email in HUGE bold letters states the offer and the mileage and the description of the vehicle but now it's $1900 less?

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • July 25, 2014

    Found a vehicle at AutoLenders while serching online. AutoLenders corresponded with me over the weekend, made arrangements to have the vehicle shipped... to my local AutoLenders lot next day, then made the entire purchasing experience a pleasure without any pressure and hassle free! I will definitely recommend them to family and friends, and visit them first when searching for my next vehicle. AutoLenders high end inventory is amazing, and priced to move.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    October 3, 2019

    I purchased a 2014 Ford Fusion SE back in January,2017 and everything was running smoothly. Just this past Summer,2019 my car start having multiple malfunctions... electrical ones at that. It started with my windows not working they will not go up or down then my radio does not come on, to top it off my air conditioner which operates heat as well does not. I'm so upset and never thought I would be paying for a car on time every month NEVER late would this happen to me. So for about 6 months in the heat and now that the winter months are approaching, I have to drive like this with my small children unable to afford 1000$ in Labor ine place said and another says it's not worth the labor to do so in that LEMON. I called Auto Lenders numerous times and nothing. I would have never thought I would be treated like this bring a loyal customer. Someone please help me?

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2019

    Will most likely shop for another car here in the future. Steve was great and worked so well with me. I would highly recommend asking for him!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2019

    My wife recently bought a car from here. Her second in last 5 years. I just purchased my first one. The great service that AJ Kingsland and Lew Burcaw... provided was fantastic. They made the car buying process stress free.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 14, 2019

    Anthony was awesome and made the whole process super easy. As a 20yr old college student with minimal help from my parents, I went in there Monday not... knowing anything and fully expecting to leave with nothing more than information but I ended up leaving with a 2017 Toyota - a way better vehicle than I could have anticipated. Staff was super friendly and helpful, and Anthony helped me understand the whole financing process. I didn’t get the one guy’s name or business card, but the gentleman who helped me with the paperwork and payments was also friendly and made the process so much shorter than I expected. If you’re on the fence, choose Autolenders Voorhees and ask for Anthony

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2019

    My mother and I had the pleasure to work with AJ today out of the Voorhees location. This was my mom's first financed car ever so to say she was a bit... nervous is an understatement. AJ immediately made us feel at home and was very personable. I requested a vehicle transfer online and was greeted buy a very professional Jason from the internet department who coordinated getting this 2015 Jeep Compass moved to our closest dealer. AJ took the time to let us drive and look at multiple vehicles until we were confident in our choice and couldn't be happier. The no-haggle price and no commission environment was stress-free. No gimmicks no hassles and nothing but professionals all around. Never pushy, very patient, informative and searched stock for options and personable. Also their website is on point! Easy to navigate and research their extensive collection of beautiful vehicles.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 25, 2019

    Great experience. No hassle or haggle. Daniel did a fine job. After leaving dealership I saw a car from the Princeton location and he had it brought... to Voorhees the very next day. Highly recommend checking them out.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2019

    Everyone at this dealership was amazing, friendly, and respectful. They didn't nag me and push me like every other dealership does. Dan Gellura was easy... to work with and was receptive to my needs. I ended up going home with my dream Jeep thanks to Dan and his team at Autolenders, Voorhees.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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