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Toyota of Greensboro

(398 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

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Reviews

(398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Greensboro from DealerRater.

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Service has gotten worse the last few yrs at the former

Service has gotten worse the last few yrs at the former Rice Toyota. Recently took car in for inspection. Tech didn't screw valve press gages back on tire stems all the way. The next day when home, 3/4 tires were flat. Seems like I have issues every 3rd or 4th visit. Service is not as good as it use to be.

Service has gotten worse the last few yrs at the former

Service has gotten worse the last few yrs at the former Rice Toyota. Recently took car in for inspection. Tech didn't screw valve press gages back on tire stems all the way. The next day when home, 3/4 tires were flat. Seems like I have issues every 3rd or 4th visit. Service is not as good as it use to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I bought a 2017 Prius C from you in 2021 and have been

I bought a 2017 Prius C from you in 2021 and have been entirely pleased with it and with Rice's excellent and courteous service, so much so that II have continued to come to you for service since I moved to Raleigh early last year. PS I especially like working with your female service managers!. They are both knowledgable and efficient. The previous owner was a smoker and I, a long time ex-smoker. It took two treatments; but your salesman managed that admirably. (I am a life-long salesperson myself and know how aggravating it is to be taken away from selling to take care of the ancillary chores!) Additionally, I hasten to add my compliments to management for your excellent phone agent, Fernando Fuentes; he is courteous, competent and accommodating! Please be sure to send him a copy of my comments. Thank you for providing such excellent all around service and atmosphere for your customers! Sincerely, Bob Foxworth

I bought a 2017 Prius C from you in 2021 and have been

I bought a 2017 Prius C from you in 2021 and have been entirely pleased with it and with Rice's excellent and courteous service, so much so that II have continued to come to you for service since I moved to Raleigh early last year. PS I especially like working with your female service managers!. They are both knowledgable and efficient. The previous owner was a smoker and I, a long time ex-smoker. It took two treatments; but your salesman managed that admirably. (I am a life-long salesperson myself and know how aggravating it is to be taken away from selling to take care of the ancillary chores!) Additionally, I hasten to add my compliments to management for your excellent phone agent, Fernando Fuentes; he is courteous, competent and accommodating! Please be sure to send him a copy of my comments. Thank you for providing such excellent all around service and atmosphere for your customers! Sincerely, Bob Foxworth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Would highly recommend purchasing a Toyota at Greensboro

Would highly recommend purchasing a Toyota at Greensboro Toyota because of the sales person - Sam LaFrance. She is a great person - Highly Recommend.

Would highly recommend purchasing a Toyota at Greensboro

Would highly recommend purchasing a Toyota at Greensboro Toyota because of the sales person - Sam LaFrance. She is a great person - Highly Recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was easy, enjoyable and relaxing to work with Matthew

It was easy, enjoyable and relaxing to work with Matthew Boggs. He worked with me and I got the 4Runner that I wanted. This is my 10th vehicle purchased & 1st at this location and he was the Best Salesperson I ever worked with! I would drive to Greensboro from Raleigh again to work with Matthew. It was worth the trip!

It was easy, enjoyable and relaxing to work with Matthew

It was easy, enjoyable and relaxing to work with Matthew Boggs. He worked with me and I got the 4Runner that I wanted. This is my 10th vehicle purchased & 1st at this location and he was the Best Salesperson I ever worked with! I would drive to Greensboro from Raleigh again to work with Matthew. It was worth the trip!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hernani did a great job selling us our truck.

Hernani did a great job selling us our truck. Keith and April Frazier I am sure my husband will enjoy using it for his business.

Hernani did a great job selling us our truck.

Hernani did a great job selling us our truck. Keith and April Frazier I am sure my husband will enjoy using it for his business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

Mathew Boggs was a great salesman to work with . My overall experience was outstanding . Normally I dread shopping for a vehicle but Rice Toyota was a great experience along with a great sales person. Thanks again

Excellent Service

Mathew Boggs was a great salesman to work with . My overall experience was outstanding . Normally I dread shopping for a vehicle but Rice Toyota was a great experience along with a great sales person. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Fantastic experience. Matthew is a great salesman. This is our 2nd car we have bought from him this year, we will be back in the future.

Great experience

Fantastic experience. Matthew is a great salesman. This is our 2nd car we have bought from him this year, we will be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Happy With My Purchase

I purchased a 2023 Rav4 through the Costco auto program. My experience was great. The staff were friendly and helpful. My sales person, Matthew was very knowledgeable. Somehow he knew exactly what I was looking for. I wasn't looking to purchase my vehicle right away, but couldn't turn down the great deal that I was offered. I would recommend the Toyota of Greensboro dealership to anyone that's looking for a great deal.

Very Happy With My Purchase

I purchased a 2023 Rav4 through the Costco auto program. My experience was great. The staff were friendly and helpful. My sales person, Matthew was very knowledgeable. Somehow he knew exactly what I was looking for. I wasn't looking to purchase my vehicle right away, but couldn't turn down the great deal that I was offered. I would recommend the Toyota of Greensboro dealership to anyone that's looking for a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr. Matthew Boggs - highly recommend!

I purchased a used 2012 Toyota Prius c from Toyota of Greensboro in September 2021. Two years later and I'm extremely happy with my purchase! Haven't had any issues with the vehicle. Purchased from a Mr. Matthew Boggs who I still think works there. The reason I decided to purchase this vehicle is because of Mr. Boggs honesty and integrity. He made the purchasing experience very easy and not stressful at all. I highly recommend Matthew and Toyota of Greensboro. A great car buying experience!

Mr. Matthew Boggs - highly recommend!

I purchased a used 2012 Toyota Prius c from Toyota of Greensboro in September 2021. Two years later and I'm extremely happy with my purchase! Haven't had any issues with the vehicle. Purchased from a Mr. Matthew Boggs who I still think works there. The reason I decided to purchase this vehicle is because of Mr. Boggs honesty and integrity. He made the purchasing experience very easy and not stressful at all. I highly recommend Matthew and Toyota of Greensboro. A great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks Toyota of Greensboro!

Jacob Nigh was a joy to work with. He was very helpful and responsive. We navigated the car buying experience quickly and easily. During the time of low inventory and having to order vehicles, he handled the logistics and I received my Tacoma in a timely fashion.

Thanks Toyota of Greensboro!

Jacob Nigh was a joy to work with. He was very helpful and responsive. We navigated the car buying experience quickly and easily. During the time of low inventory and having to order vehicles, he handled the logistics and I received my Tacoma in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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