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Leith Acura of Cary

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (383 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Acura of Cary from DealerRater.

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Best Sales Person I've ever worked with!!!!

Usually I am not a big fan of the "Car buying process" for multiple reason......Usually there is too much pressure, or people try to put me in cars that I never wanted, or just down to the simple fact that a lot of sales people don't listen. NOT THE CASE HERE!!! Eddie Close, our sales rep, was fantastic in every way. BY FAR, the most professional, persistent, and accommodating salesperson I have ever worked with. Don't get me wrong, Leith Acura was great, but Eddie made all the difference in our purchase of the MDX (which we love by the way). Needless to say, if I ever buy a car from Leith again, it will be through Eddie and the Staff at Leith Acura. Though I don'y usually write reviews.......I would feel horrible not doing so given the OUTSTANDING experience we had with Mr. Close and Leith Acura

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Eddie did a great job helping me purchase my MDX

Eddie Close did a fantastic job helping me choose the MDX that was right for me. I am a sales rep and needed a comfortable car that I could put a lot of miles on and still be reliable. Eddie did a fantastic job helping me not only choose my car, but also deciding which option would be best for my situation as far as a buy or lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service!

I had a great experience with Kai Hardaway III at Leith Acura. He was very helpful both times we met and was able to find the best car/deal for me. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Leigh Acur

I purchased my first Acura from Leigh Acura in 1990 and have been returning ever since - the latest was 3 weeks ago when I purchased my fourth Acura. I have always received nothing but the best from the sales department as well as the service department. The salesman for my latest purchase was Kai Hardaway who made for yet another great experience at Leigh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Acura TLX from Kai Hardaway at Leith Acura

This is the 3rd vehicle that I've purchased from Kai Hardaway at Leith Acrura. The Leith team has always been friendly, helpful and very workable to get the best deals for me. Kai is a trustworthy partner and helps you find what you want at an affordable deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy RDX Owner

Kai Hardaway III provided us with excellent service. His knowledge of the car made the decision making process easy. We were in and out without any hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our 5th Leith transaction handled flawlessly

This was our 5th purchase from Leith. This one was complicated. We were buying our 3rd Acura MDX, a new 2017. At the same time we were buying out the lease of our 2014 MDX and having it titled to our daughter who had bought our 2011 MDX and was trading it in. A trade in of a 2011, a lease buyout and titling of a 2014 and an outright buy of a new 2017. It was all handled perfectly in just over an hour in one sitting. Having recently retired from running a high touch service business with over 17,000 servicing over 1 Million customers I know what great customer service is and the team at Leith Acura has and continues to do a great job for our family. Kudos to the sales team and rep Chris Carnahan. Very well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First Class Experience

Sean Beach, General Manager, Kai Hardaway III, Sales and Leasing Consultant and Cedric Wolber, Finance Manager all provided a wonderful, hassle free car buying experience for my family. Kai is very knowledgeable, down to earth, and actually made the whole experience enjoyable for someone that was dreading the process! I highly recommend that if you are in the market for a new car to go to Leith Acura and ask for Kai!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer for life!

My sales consultant Eddie is awesome! He made the process simple and helped me get a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris Carnahan - Awesome!

I had a great experience buying a car from Chris Carnahan at Leith Acura. Chris was upfront with the pricing and very responsive to my emails. The pricing on my new RDX was better than the other dealers in NC and they had a huge inventory. I would highly recommend this dealership and, in particular, this salesperson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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