Reviews
We has a great experience and got a good deal.
We has a great experience and got a good deal. The vehicle was in excellent condition. Brought the vehicle to a 3rd party mechanic and the mechanic looked it over and agreed. Jason was also great to work worth!
We has a great experience and got a good deal.
We has a great experience and got a good deal. The vehicle was in excellent condition. Brought the vehicle to a 3rd party mechanic and the mechanic looked it over and agreed. Jason was also great to work worth!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Katie Ellender is a pretty good lay.
Katie Ellender is a pretty good lay. Busty and enthusiastic! Yowzers, what a sweaty little firecracker!
Katie Ellender is a pretty good lay.
Katie Ellender is a pretty good lay. Busty and enthusiastic! Yowzers, what a sweaty little firecracker!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Hospitality is great very good vibe throughout the whole
Hospitality is great very good vibe throughout the whole dealership. Awesome people to buy from I will send friends and family over to buy for their vehicles.
Hospitality is great very good vibe throughout the whole
Hospitality is great very good vibe throughout the whole dealership. Awesome people to buy from I will send friends and family over to buy for their vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales team and staff.
Great sales team and staff. I felt very welcomed when I arrived. Buying a car at Terrebonne Ford Lincoln is very seamless. They took care of me from I parked at the lot and until I drove off the lot with my new used car. I could not be happier shopping here.
Great sales team and staff.
Great sales team and staff. I felt very welcomed when I arrived. Buying a car at Terrebonne Ford Lincoln is very seamless. They took care of me from I parked at the lot and until I drove off the lot with my new used car. I could not be happier shopping here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was not able to keep my first appointment; had no
I was not able to keep my first appointment; had no issues rescheduling. Due to weather conditions, arrived much too early for my rescheduled appointment. The staff was extremely understanding, serviced my car, discussed, not only what they did during this visit, but discussed upcoming service. I sincerely appreciate the professionalism, service and consideration provided by the Terrebonne Ford Lincoln Service Department.
I was not able to keep my first appointment; had no
I was not able to keep my first appointment; had no issues rescheduling. Due to weather conditions, arrived much too early for my rescheduled appointment. The staff was extremely understanding, serviced my car, discussed, not only what they did during this visit, but discussed upcoming service. I sincerely appreciate the professionalism, service and consideration provided by the Terrebonne Ford Lincoln Service Department.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been a customer with Terrebonne Lincoln for over
I have been a customer with Terrebonne Lincoln for over 25 years. In fact, I now feel like part of the family. When I walk in, I am greeted warmly by the staff. I am a completely satisfied customer and plan to continue my association with them. We have dealt with James Relan since he was in Sales and still go through him for all of our requests. When I walk through the door, I feel like I am home.
I have been a customer with Terrebonne Lincoln for over
I have been a customer with Terrebonne Lincoln for over 25 years. In fact, I now feel like part of the family. When I walk in, I am greeted warmly by the staff. I am a completely satisfied customer and plan to continue my association with them. We have dealt with James Relan since he was in Sales and still go through him for all of our requests. When I walk through the door, I feel like I am home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service advisor, Ms.
My service advisor, Ms. Helena Fontenot, provided me with explanations and suggestions to additional changes to my original service order of an oil change and a current inspection sticker. This was my second consecutive opportunity to work with her.
My service advisor, Ms.
My service advisor, Ms. Helena Fontenot, provided me with explanations and suggestions to additional changes to my original service order of an oil change and a current inspection sticker. This was my second consecutive opportunity to work with her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amanda was very helpful.
Amanda was very helpful. I was promised a ride home but it never came. I stayed at the dealer ship from 7:20 until 9;45 Service on my car was excellent. Amanda kept me informed as to what was going on. Very helpful.
Amanda was very helpful.
Amanda was very helpful. I was promised a ride home but it never came. I stayed at the dealer ship from 7:20 until 9;45 Service on my car was excellent. Amanda kept me informed as to what was going on. Very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
bought the truck very nice dont like the loud road noise
bought the truck very nice dont like the loud road noise tires make alot of noise wife and i dont care for it Didnt put gas in it when i left
bought the truck very nice dont like the loud road noise
bought the truck very nice dont like the loud road noise tires make alot of noise wife and i dont care for it Didnt put gas in it when i left
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Milton, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My 2010 Ford F-150 killed on me late one evening after
My 2010 Ford F-150 killed on me late one evening after hours. I tried to jump the battery which appeared dead. I was unsuccessful. It was in a safe place, so I waited until the following morning and had it towed to my local Ford Dealership, Terrebonne Ford. They were able to get the battery started but discovered that the issue was the alternator had gone out and needed to be replaced, along with the battery. Since my truck is an older model, the alternator needed to be ordered. After they received the new part, they completed the necessary repairs that day. I love my truck, and I am impressed that I went over 15 years without having to replace the alternator!!!
My 2010 Ford F-150 killed on me late one evening after
My 2010 Ford F-150 killed on me late one evening after hours. I tried to jump the battery which appeared dead. I was unsuccessful. It was in a safe place, so I waited until the following morning and had it towed to my local Ford Dealership, Terrebonne Ford. They were able to get the battery started but discovered that the issue was the alternator had gone out and needed to be replaced, along with the battery. Since my truck is an older model, the alternator needed to be ordered. After they received the new part, they completed the necessary repairs that day. I love my truck, and I am impressed that I went over 15 years without having to replace the alternator!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair