Reviews
Buying a new car is never a really fun time but the
Buying a new car is never a really fun time but the experience at Subaru was not entirely unpleasant. Have to say their customer support is a 10+. Love my new car and it’s my first Subaru (always had Toyota’s and Honda’s and VW’s and Fords) and I am never going back! No other dealership tried so hard to make sure I was happy and comfortable and educated about my purchase. Everyone I dealt with at the dealership so far has been honest and very responsive. Haven’t done service yet but I anticipate it will also be awesome.
Buying a new car is never a really fun time but the
Buying a new car is never a really fun time but the experience at Subaru was not entirely unpleasant. Have to say their customer support is a 10+. Love my new car and it’s my first Subaru (always had Toyota’s and Honda’s and VW’s and Fords) and I am never going back! No other dealership tried so hard to make sure I was happy and comfortable and educated about my purchase. Everyone I dealt with at the dealership so far has been honest and very responsive. Haven’t done service yet but I anticipate it will also be awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Janice Rae, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Ethan Lamoneaux is such a great representative of the
Ethan Lamoneaux is such a great representative of the dealership and the Subaru brand. He is very customer focused and finds a way to solve the problem in a very timely and efficient manner. I greatly appreciate the opportunity to work him as my Service Advisor!
Ethan Lamoneaux is such a great representative of the
Ethan Lamoneaux is such a great representative of the dealership and the Subaru brand. He is very customer focused and finds a way to solve the problem in a very timely and efficient manner. I greatly appreciate the opportunity to work him as my Service Advisor!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience.
Great experience. Very patient and thorough. The team of Joseph and Carl were accessible and very helpful.
Great experience.
Great experience. Very patient and thorough. The team of Joseph and Carl were accessible and very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Prasad, thank you so much for your positive comments about Hendrick Subaru Southpoint! If you have any further questions, please give us a call. We're always happy to help!
My name is Marion.
My name is Marion. My wife Amy and I were very pleased with Joseph. He took his time and showed us all the features in our new Subaru. Even connected us to the Starlink Team and showed that Starlink can find you anywhere. So again, my wife and I are very pleased with the way we have been treated by the staff at Subaru. From the receptionist to the mechanics. Nice doing business at this particular location. Thanks again.
My name is Marion.
My name is Marion. My wife Amy and I were very pleased with Joseph. He took his time and showed us all the features in our new Subaru. Even connected us to the Starlink Team and showed that Starlink can find you anywhere. So again, my wife and I are very pleased with the way we have been treated by the staff at Subaru. From the receptionist to the mechanics. Nice doing business at this particular location. Thanks again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marion And Amy Stone, thank you for taking the time to leave a review for us at Hendrick Subaru Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Adrian and Faris (Please excuse any misspellings!
Adrian and Faris (Please excuse any misspellings!) were friendly and professional throughout the test driving, agreement, and purchasing processes. We came from out of town with time constraints, and they were very helpful and accommodating.
Adrian and Faris (Please excuse any misspellings!
Adrian and Faris (Please excuse any misspellings!) were friendly and professional throughout the test driving, agreement, and purchasing processes. We came from out of town with time constraints, and they were very helpful and accommodating.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Destone, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Today Joseph Rossman took a good part of an hour
Today Joseph Rossman took a good part of an hour familiarizing me with all the “smart” bells and whistles on my ‘new’-to-me Subaru Crosstrek. It was really valuable time spent, and I’m pleased to have so many new tools and features to use and understand. Thanks, Joseph, that was great.
Today Joseph Rossman took a good part of an hour
Today Joseph Rossman took a good part of an hour familiarizing me with all the “smart” bells and whistles on my ‘new’-to-me Subaru Crosstrek. It was really valuable time spent, and I’m pleased to have so many new tools and features to use and understand. Thanks, Joseph, that was great.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Polly Craige, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great, friendly, knowledgeable people, very nice
Great, friendly, knowledgeable people, very nice facilities, quick turnaround. Also, good coffee and wifi, great place to be even when you have work to do.
Great, friendly, knowledgeable people, very nice
Great, friendly, knowledgeable people, very nice facilities, quick turnaround. Also, good coffee and wifi, great place to be even when you have work to do.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Joseph Rossman did an excellent job of explaining and
Joseph Rossman did an excellent job of explaining and demonstrating all of the features and functions of my new Subaru Forrester.
Joseph Rossman did an excellent job of explaining and
Joseph Rossman did an excellent job of explaining and demonstrating all of the features and functions of my new Subaru Forrester.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff S., we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
My husband and I met with Joseph Rossman this morning to
My husband and I met with Joseph Rossman this morning to go over all the features on our new car. He made sure we understood how to work each one. Joseph was very knowledgeable, professional, patient and friendly making this a very positive experience.
My husband and I met with Joseph Rossman this morning to
My husband and I met with Joseph Rossman this morning to go over all the features on our new car. He made sure we understood how to work each one. Joseph was very knowledgeable, professional, patient and friendly making this a very positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Moe, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Joseph Rossman’s detailed, thoughtful guidance of tour
Joseph Rossman’s detailed, thoughtful guidance of tour through the ins and outs of my new Crosstrek was immensely helpful. He, like my sales agent, Vincent McLeod, make Hendrick Subaru Southpoint an exceptional dealership.
Joseph Rossman’s detailed, thoughtful guidance of tour
Joseph Rossman’s detailed, thoughtful guidance of tour through the ins and outs of my new Crosstrek was immensely helpful. He, like my sales agent, Vincent McLeod, make Hendrick Subaru Southpoint an exceptional dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rickb105, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!