Reviews
Write a reviewFast and accurate repairs.
Fast and accurate repairs. You solved a problem for me that other shops couldn’t. Tim and Jeff are great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic! Thanks so much for taking the time to leave this great review and for highlighting Tim and John! They are key parts to our service team! Glad you found them to be so knowledgeable and that everything was done in a timely manner! Please enjoy your evening and come see us again soon!
I always like coming there service is very good and
I always like coming there service is very good and personal very nice and friendly. Tim Hays is the best he makes sure the job is done right . My daughter and I have found the right place to take our car and truck to be service. Thanks to them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AWESOME!!! We Love to hear these Positive words and appreciate you highlighting Tim!! Thank you so much for your continued business and trust in us! Enjoy your night and we look forward to seeing you next time!
I have always found the staff in all of your departments,
I have always found the staff in all of your departments, sales, parts, and service, to be professional, courteous, and knowledgeable. The dealership is clean, and open and has a very friendly atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs! Enjoy your day and we will see you again soon!
Even though they fixed the problem they acted like they
Even though they fixed the problem they acted like they didn’t want to help because I wasn’t a previous customer. Told ne on the phone I could get same day service but when I got there they didn’t want to do it. Told me they were too busy when there wasn’t a single car in the bay.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 252.915.3368 to discuss your concerns, as your satisfaction is of utmost importance to us.
As usual, service above and beyond the call of duty from
As usual, service above and beyond the call of duty from all parties involved. I will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic!!! We always aim to exceed your expectations, sounds like we did just that! Awesome! Thanks for taking the time to leave us this great review! We look forward to seeing you again and hope you have a wonderful weekend!
Great staff who provide excellent service !
Great staff who provide excellent service ! I would recommend this business to anyone. And to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome!! We appreciate this great review! Thanks for your recommendations, as well as your business and trust in us! Have a great afternoon and come see us again!
Tim in the service department is great.
Tim in the service department is great. Very helpful and not pushy.. very easy to talk too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for such a positive review! We also appreciate you highlighting Tim! He is a key part to our service team! Enjoy your afternoon and come see us again!
Dealership is ok but the service dept was not good on
Dealership is ok but the service dept was not good on this manner very dissatisfied
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 252.915.3368 to discuss your concerns, as your satisfaction is of utmost importance to us.
As always Christy is so friendly and professional I
As always Christy is so friendly and professional I always feel confident that whatever service is needed, it will be taken care of correctly and in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us these positive words and for highlighting Christy! We aim to exceed your expectations! We appreciate your business and your trust in us! Enjoy your day and we look forward to seeing you again soon!
Very courteous, reliable, informative as to customers
Very courteous, reliable, informative as to customers needs,wait time reasonable, and is able to comply to customers personal schedule.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Charles Boyd! We value your business and look forward to your next visit!