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Charles Boyd Chevrolet Cadillac GMC, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)
Visit Charles Boyd Chevrolet Cadillac GMC, Inc
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (252) 598-3039 (252) 598-3039
Used (252) 598-3038 (252) 598-3038
Service (888) 830-5881 (888) 830-5881

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Boyd Chevrolet Cadillac GMC, Inc from DealerRater.

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Always a thorough job and a pleasant experience.

Always a thorough job and a pleasant experience.will always have my car serviced at boyd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thanks for your business and trust in us! Enjoy your night and come see us again!

Great place to do business!

Great place to do business! I been a happy Customer for 35 years and have purchased too many vehicle’s to count

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

WOW!!!! That is Amazing!! Thank you for being such a Loyal Customer! We appreciate all your business and your trust in us! Thank you so much for taking the time to leave us this Awesome review! Enjoy your day and we look forward to seeing you again soon!

Prompt and very polite.

Prompt and very polite. Nice waiting area and did not take long to be serviced!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad service was done in a timely manner! We also aim to always give a relaxing area to wait in! Thanks for these positive words and we look forward to seeing you again soon!

great and friendly staff.

great and friendly staff. They always go over and beyond. Glad I chose them for my service work. I highly recommend John Cash if you want to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Awesome!! Glad we were able to exceed your expectations! Thanks so much for highlighting John, he is a key part to our sales team! Please enjoy your day and come see us again soon!

I always get great service there !

I always get great service there ! And great customer service as well! I will definitely recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this great review! Our Service Team aims high to exceed your expectations! We appreciate you taking the time to leave these positive words! Enjoy your day and come see us again soon!

Everything went well great customer service done in

Everything went well great customer service done in timely manger good conversation friendly employees will return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for these positive words! Glad you found everyone to be so friendly and it all ran so smoothly! Can't wait to see you again and please enjoy the rest of your day!

Outstanding service with good prices and even better

Outstanding service with good prices and even better kindness with great attention to better detail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Great Service with fantastic attention to detail

Everyone is super friendly and accommodating.

Everyone is super friendly and accommodating. Christy is a pleasure to work with for all our maintenance needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this great review! We appreciate you highlighting Christy! She is pretty awesome at what she does! Enjoy your day and we look forward to seeing you soon!

The best service ever.

The best service ever. Everything was done so professionally. I have no complaints and will most definitely recommend to others. Thank you for good staff and excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome!! We appreciate this positive and encouraging review! Enjoy your day and we look forward to seeing you again soon!

Very excellent service 👍I would recommend to all thank

Very excellent service 👍I would recommend to all thank you Diana, business manager Mr. Boyd , Mr. Boyd

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Glad we were able to exceed your expectations!! Thank you for recommendations! We appreciate you highlighting Diane, Mr. Boyd, and Mr. Boyd!! They are all Awesome and key parts to our Sales Team/Dealership!! Enjoy your day and come see us again!