Reviews
Write a reviewLove this shop and staff; will drive there for service...
Love this shop and staff; will drive there for service every time. Keeps your vehicle serviced correctly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome! Thank you for your business and your trust in us! We look forward to seeing you again soon and please enjoy your weekend!
Great service,very nice place to go to always...
Great service,very nice place to go to always welcome,employees great,thanks again. GMC trucks the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We aim high! Thanks for this great review! Enjoy your evening and we look forward to seeing you again soon! Happy Thanksgiving!!
Tim Hays best service advisor ever. Entire service team...
Tim Hays best service advisor ever. Entire service team nice and responsive to all questions and concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting Tim!! We will be sure to let him know about this great review! Our entire team aims to exceed your expectations! Enjoy your day and come back to see us again soon!
Great customer care!! Christy was fantastic as usual and...
Great customer care!! Christy was fantastic as usual and very attentive to my needs! Will be back again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this great review! We appreciate you taking the time and for highlighting Christy! Come see us again soon and enjoy your evening!
Was prompt, courteous and work was done in a timely...
Was prompt, courteous and work was done in a timely manner. Will return for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So great to hear! Thank you for your business and trust in us! Enjoy your evening and we look forward to seeing you again soon!
I was treated like family, I was welcomed and well taken...
I was treated like family, I was welcomed and well taken care of. My vehicle was completed in a timely manner and I was given some options I need to address that were known to me. The future plans to keep my vehicle up to date and safe will be handled by these folks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate this great review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Charles Boyd and we hope to see you again soon! Enjoy your day!!
This was my wife’s first visit…she was impressed with the...
This was my wife’s first visit…she was impressed with the service and status of wait time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Glad to hear all was done in a timely manner! Come see us again soon, and we hope you enjoy the rest of your day!
8:00 appointment for a 45 min job, 2hrs 45 min till...
8:00 appointment for a 45 min job, 2hrs 45 min till completion. Don’t think job was started until 10. Not used to this kind of timeframe from Chas Boyd.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out to us. We set a high standard for ourselves, so we are disappointed to hear that your experience with not a positive one. Please reach out to our customer experience manager directly at 252.915.3368 if you would like to discuss this further!
Great service. All work is professionally done and the...
Great service. All work is professionally done and the people are super friendly. Definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for taking the time to leave us this great feedback! Please enjoy your evening and come see us again soon!
Everyone is very kind. Service department always on...
Everyone is very kind. Service department always on time,wait time is always on point.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome!! So glad to hear everything was done in a timely manner! Come back to see us again soon and enjoy the rest of your evening!