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Charles Boyd Chevrolet Cadillac GMC, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)
Visit Charles Boyd Chevrolet Cadillac GMC, Inc
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (252) 598-3039 (252) 598-3039
Used (252) 598-3038 (252) 598-3038
Service (888) 830-5881 (888) 830-5881

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Boyd Chevrolet Cadillac GMC, Inc from DealerRater.

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Always a pleasant experience! Fast, efficient, and very...

Always a pleasant experience! Fast, efficient, and very helpful ! Fair pricing for their services . Nice waiting area .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thanks John for your helpfulness!

Great customer service and my car was well taken care of....

Great customer service and my car was well taken care of. I trust my car with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your business and your trust in us! That means a lot! Please enjoy your day and we look forward to seeing you again soon!

Everyone is just so very nice and professional! I thought...

Everyone is just so very nice and professional! I thought of buying something different, but I couldn’t because everyone is so nice at CHARLES BOYD CADILLAC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awesome!! Thank you so much for your business and trust in us! We appreciate it very much, and glad you took the time to leave us this great review! Enjoy your day and come see us again soon!!

Very good service and get the job done quick and look out...

Very good service and get the job done quick and look out for u . A1 service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Awesome! It is great to hear everything was done quickly and to your satisfaction! Come back to see us soon!

This car dealer is a nice and productive company. I go...

This car dealer is a nice and productive company. I go to the one in Henderson NC

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! Have a great day and come back to see us again soon!

Friendly staff and impeccable service!! I trust them with...

Friendly staff and impeccable service!! I trust them with the service of both my vehicles!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your trust in us! Thanks so much for this great review! Enjoy the rest of your day!

Very pleased with my service at Charles Boyd. They treat...

Very pleased with my service at Charles Boyd. They treat me so nice and John Cash always takes a few mintutes to say hello and make sure Im looked after. He is a great person to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad to hear you were pleased with our service team! And we agree, John is great! He is a vital part to our sales team!! Enjoy your day and come back to see us soon!

Wonderful service. Christy was a joy to work with...

Wonderful service. Christy was a joy to work with compared to the awful treatment I received at carmax where I purchased my car. I will be doing all my services with y’all from now on. Had my issue fixed in the same day when carmax was taking multiple trips to Raleigh, a body shop, and a loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome!! So glad you found our service team to be so knowledgeable & friendly! We always aim to exceed your expectations! Thanks so much for taking the time to leave us these positive words, we love to hear back from all our customers! Please enjoy your day and we look forward to seeing you again!

Great job on my maintenance service. In and out in a...

Great job on my maintenance service. In and out in a timely manner. Thanks Boyd Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! So glad to hear everything was done in a timely manner! We appreciate your positive words! Enjoy your day and come see us again!

Good place to get a new car or used car. The owner is a...

Good place to get a new car or used car. The owner is a wonderful person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your Kind words! I would have to agree, the owner is pretty Amazing!! Come back to see us again and enjoy the rest of your day!