Reviews
Write a reviewI had an appointment for 9:30 am. I arrived on time for...
I had an appointment for 9:30 am. I arrived on time for oli change and wiper blade replacement. Took 21/2 hours. Why so long?
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry your experience with our dealership was less than ideal. We would like to discuss this further, when you have a chance please contact our Customer Experience Manager at 252.915.3368 at your earliest convenience. Thank you.
Cordial, professional, timely,knowledgeable, pleasant...
Cordial, professional, timely,knowledgeable, pleasant waiting accommodations for customers,convenient location,can schedule appointment quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs!
John Cash and the entire crew at Charles Boyd are...
John Cash and the entire crew at Charles Boyd are extremely nice, helpful and make for an enjoyable car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome! We totally agree, John and the entire team is great! Thanks so much for your positive review! We hope you enjoy your day and look forward to seeing you again soon!
Wonderful dealership and employees; always go above and...
Wonderful dealership and employees; always go above and beyond to make everyone feel like family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this great review! We love to hear back from all of our customers! Please come back to see us again soon, and we hope you enjoy the rest of your day!
great to deal with and always makes time to come by and...
great to deal with and always makes time to come by and see me when Im in service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! Enjoy your day and come back to see us again soon!
Great job! The whole dealership is Awesome! I love the...
Great job! The whole dealership is Awesome! I love the friendliness of everyone and the clean atmosphere!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive words! We look forward to seeing you again soon, and we hope you enjoy the rest of your day!
Great customer service. The people are very talented and...
Great customer service. The people are very talented and knowledgeable in the work that do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for these kind words! We appreciate them! Please enjoy the rest of your evening and come back to see us soon!
Awesome dealership everyone very knowledgeable about the...
Awesome dealership everyone very knowledgeable about the vehicles and the show room very neat and tidy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs! Enjoy the rest of your day!
Very friendly, the wait for your appointment takes no...
Very friendly, the wait for your appointment takes no time at all. Very good service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So glad to hear everything was done in a timely manner!! Thanks for this awesome review! Come back to see us soon and please enjoy the rest of your day!
Always excellent service, bought many vehicles from this...
Always excellent service, bought many vehicles from this dealership over the years. Always came back for service and price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So glad to hear we are able to exceed your expectations! Thank you for your business over the years and for your trust in us! We appreciate this great review! We hope you enjoy your day and come back to see us soon!