Reviews
Write a reviewWent smooth , just needed a state inspection,,didn’t take...
Went smooth , just needed a state inspection,,didn’t take long at all , people work there friendly and seemed to be focused on customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So glad we were able to exceed your expectations with the friendliness and timely manner! We aim to please! Thanks for taking the time to provide us with this feedback, we really appreciate it and hope to see you again soon! Enjoy the rest of your day!
Told me that it would take a about hour to replace recall...
Told me that it would take a about hour to replace recall part. I was in and out in about half hour. Great service. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Thank you for your positive words, we love to hear back form our customers! We hope you enjoy the rest of your day! Come see us again!
Courteous, personable, professional, proficient - the...
Courteous, personable, professional, proficient - the whole team. Mr. Boyd even greeted me and offered any assistance needed to ensure his organisation was providing the best service possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! Your satisfaction is our top priority! We hope you come to see us again soon!
The salesman, Stephen was so nice and very professional...
The salesman, Stephen was so nice and very professional and found me the perfect vehicle also Bobby in finance was great and got me a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our entire team works hard to work with your budget and get you the best deal! We're always here with the same great service whenever you need service or another vehicle! Thanks for providing this great feedback, and for highlighting Steven & Bobby!! They are vital parts of our amazing team!! Enjoy your new ride and the rest of your day! We look forward to seeing you again soon!!
Service was great I went in for an oil,change my tire...
Service was great I went in for an oil,change my tire monitors were not working and i didn’t ask but they checked it out and got it working again. Thank you for the service you provided for me.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! We truly aim to exceed your expectations, so it's good to hear your experience with us was so awesome!! Thank you for choosing Charles Boyd of Henderson, enjoy your day and come back soon!
Mr. Kinton was professional and courteous. He promptly...
Mr. Kinton was professional and courteous. He promptly followed up and informed us of any necessary changes. The quality of service was exceptional. We will definitely return to this service department. Hopefully, our future experiences will continue to be positive ones like this time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We totally agree John is great!! Definitely a key part of our amazing team!! Thanks for providing us this wonderful feedback and highlighting Mr. Kinton!! We love hearing back from all of our customers and so glad your experience was so great! Enjoy your day and we look forward to seeing you again in the near future!
I was very pleased that they were able to fix my car in...
I was very pleased that they were able to fix my car in less than 24 hours. And John was very friendly and helpful. Would be happy to recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction!! Thanks for highlighting John, we think he is pretty awesome too!! We appreciate your feedback and thank you for any recommendations! We love to hear back from all of our customers! Please enjoy your day and come see us again soon!
Quick and easy and handled all of my needs with my oil...
Quick and easy and handled all of my needs with my oil change and recalls! Made my appointment over the phone and was easy to work with getting me the day and time I needed with my busy schedule.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always love to hear back from our clients and we're glad you had such a positive experience with us! Come see us again soon!!
Was one of the best car buying experiences we have had so...
Was one of the best car buying experiences we have had so far, with us buying multiple GM products over the years. The Staff was knowledgeable, polite and prompt, I would recommend any one buying a GM or used car to give them a try.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you; we appreciate your encouraging feedback! We set high expectations for ourselves so it’s gratifying to hear how great your experience with us was! Congratulations on your amazing new vehicle! We hope you enjoy it and your day, and we look forward to seeing you again!!
Excellent service! Getting an appointment was easy and...
Excellent service! Getting an appointment was easy and convenient. The service was completed in a timely manner. The waiting area was comfortable , pleasant and clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We always aim for a stress free and pleasant experience!! So glad we were able to exceed your expectations! Thanks for leaving this great review, we love to hear back from all our customers! Enjoy your day and come back to see us soon!