Reviews
Write a reviewStephen very professional, knowledgeable and a joy to...
Stephen very professional, knowledgeable and a joy to work with. Definitely instrumental of us purchasing a vehicle! we felt like he went above and beyond to meet our needs.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AWESOME!! 😊 We think Stephen is pretty amazing too! A key part to our team! We appreciate you highlighting him, and glad he was able to make this such a great experience for you! Thank you for taking the time to provide us with this feedback. We hope you enjoy your day and look forward to seeing you again soon!
I would like to say there are 2 people that kept my...
I would like to say there are 2 people that kept my business in this dealership. John Cash and Tim Hays need to be recognized for their excellent customer service. John has gone above and beyond to keep my mother in law and I happy and coming back to the dealership. Tim has always made sure the 2 of us were happy and taken care of. These guys need to be recognized for their services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you for highlighting some of our staff that has helped make your experiences so amazing!! We agree they are awesome and a vital part to our team! We appreciate this great feedback and we look forward to seeing you soon! Enjoy your day!
I have a 2003 Chevrolet Malibu and Charles Boyd...
I have a 2003 Chevrolet Malibu and Charles Boyd Chevrolet Of Henderson, N. C. is the only place I use for repairs. The service staff is nice and I am pleased with all repairs that were done at Charles Boyd Chevrolet Of Henderson N. N.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with your feedback! We appreciate this great review, your trust, and your business with us! Enjoy your day and come see us again soon!
My check engine light on my car kept coming on in my car...
My check engine light on my car kept coming on in my car and every time I brought it to the dealership they manually kept turning it off. Then as soon as my warranty went out on my car a few days later they decided to tell my that my motor went out when all along that was the problem. Then now that there is no warranty anymore on my car they want to tell me it cost $4700.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We aim for 100% satisfaction - We're sorry to hear that your experience was not satisfactory. If you feel that there is anyway for us to work with you, please reach out to our Customer Experience Manager at 252.915.3386 at your convenience.
The staff were all extremely courteous, hospitable and...
The staff were all extremely courteous, hospitable and professional. They found the most cost effective way to solve the problem rather than just charging me for unnecessary new parts just because they can. I appreciate their stellar customer service because there are so many dealerships that don't make the extra effort to empathize with the customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our entire team works hard to get you the best deal! Regardless if its service you need or buying a vehicle! Thanks for taking the time to provide us with your feedback and we love to hear back from all our customers! We appreciate the awesome review!! We look forward to seeing you again and please enjoy the rest of your day!
Went for an oil change. Service was done very well and...
Went for an oil change. Service was done very well and speedy. Was advised that new tires would be needed by next change. Appreciate them looking out for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Our staff is committed to providing each of our customers with the best automotive experience! Thank you for your feedback and we hope to see you again soon!
I bought my first suv in 2012 and I love it. The...
I bought my first suv in 2012 and I love it. The salesperson was very nice and friendly too me. I had never bought a van before and he was very helpful to me. To be there is no other place that l will buy from.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business and your encouraging words! Thanks for taking the time to provide us this feedback! We hope you enjoy your day and come see us again soon!
Bought a 2013 Buick Verano and recently had to get the...
Bought a 2013 Buick Verano and recently had to get the keys replaced. Fast reliable service staff and very professional too. I highly recommend this dealership for your next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our customers with the best automotive experience! We always want to hear back from our customers and we're glad you had such a positive experience with us! Enjoy your day and come back to see us!
Always a great visit! Great customer service! Nice clean...
Always a great visit! Great customer service! Nice clean room to sit and wait. A lot of great people that works in the service department. They always do my oil change and services needed. I trust them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome 😉 We greatly appreciate your encouraging review! Glad to hear you had such a positive experience! Thank you for your business and your trust in us! We look forward to seeing you again soon!
Got me in and out in one day with my service bulletin and...
Got me in and out in one day with my service bulletin and also installed a bedcover for me as well. Did a great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done to your satisfaction! Thank you for taking the time to leave us this great review! Enjoy your day and come see us again!