Reviews
Write a reviewGreat people and service. Veteran discount issued. Thanks...
Great people and service. Veteran discount issued. Thanks for the help.very friendly, great waiting area, local people that treats everyone like family. Would recommend to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Thanks for the positive review! Please come see us again for any future needs!
Bad experience, several issues. Insufficient...
Bad experience, several issues. Insufficient communication. Disappointed the 'to be done' repair work costs would be outrageously expensive. This customer had feelings the car problems were being misdiagnosed on the car on several problems. Car was operating good, normal performance prior to a part being installed. Afterwards, car was so messed up, was certain the 'need another part' was absurd. Was the previous $1000 for two parts, in 4 months unnecessary, this customer thought. And, after explaining all to Tony Crabtree, (staff suggested customer speak with him), customer asked for refund of the last $300, as car was operating normally prior to that specific part. Being so disappointed with this entire situation, adding the fact of money spent this widow did not have, no future business plans. Customer continues the request to receive the $300 refund. Car has been repaired by a long time reputable business locally for half the price-quoted. So sorry for the all the time (days without car, no communication car was ready ( texts could have been made by a company secretary ) all the money paid and it kept on ' you need another part' ! The car was operating normally prior to that PART that was installed! Totally regretting all this awful and costly experience. Please refund my $300 dealership. Customer is most hurt with the dealings here, please be considerate and send me my money. Please!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your experience with our team was not a pleasurable one. We aim for 100% satisfaction - if you feel that there is anyway for us to work with you, please reach out to our Customer Experience Manager at 252.915.3386 at your convenience.
Great service from Bobby. Everything was done in a timely...
Great service from Bobby. Everything was done in a timely manner. Great job going over details of purchase and options on car. Explained how things worked on car well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff that helped make your experience a great one! We agree Bobby is pretty Awesome! We appreciate you providing us with this encouraging feedback! Enjoy your new car and the rest of your day, and come back to see us again soon!
They did a wonderful job of helping me find the best car....
They did a wonderful job of helping me find the best car. Steven was just overall passionate about finding me a car that suits me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff that made this experience so great! We really thank you for taking the time to provide us with this great feedback! We love to hear back from all our customers! We hope you enjoy your new car and your day as well! Come back to see us again soon!
Great service, friendly staff, I am always treated very...
Great service, friendly staff, I am always treated very well and it feels like y’all are really appreciative of my business. I will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please enjoy your day and come see us for any future needs!
It has a excellent service department that gets you in...
It has a excellent service department that gets you in and out in timely period. I would recommend this to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Please tell all your family and friends, we appreciate all your recommendations!! 😊 Thanks for taking the time to send us this feedback! Please enjoy your day and come see us again soon!
Always speedy service to my schedule and always a...
Always speedy service to my schedule and always a pleasant atmosphere. Very helpful in letting me know about future services. Thank you it’s always a pleasure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Thank you for providing us this feedback! We love to hear back from all of our customers! Enjoy your day and come see us again soon!
Excellent service and ease of doing business. Russell...
Excellent service and ease of doing business. Russell Boyd knew product was what I was looking for and contacted me And made the sale possible
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of the staff that helped make this experience a great one! We also appreciate you taking the time to provide us with this feedback! Enjoy your new ride and the rest of your day! Come back to see us soon!
I am not satisfied at all with my experience. I took a...
I am not satisfied at all with my experience. I took a truck to the service department got charged $152 and my truck was not fixed. I called and spoke to John Kinton and he said that it would be a couple of days before they could get back to it! So I cut my loss and took it elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We aim for 100% satisfaction - We're sorry to hear that your experience was not satisfactory. If you feel that there is anyway for us to work with you, please reach out to our Customer Experience Manager at 252.915.3386 at your convenience.
Diane Asher is the best!! She really made me feel...
Diane Asher is the best!! She really made me feel comfortable throughout the sale. Very knowledgeable and professional service. I will be telling my friends and family! Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome!! YES!!! Tell everyone to come see us!! We appreciate you taking the time to provide us with your feedback! Thank you for highlighting some of our staff and we agree, Diane is great!! Please enjoy your new ride! We look forward to seeing you again soon!