Skip to main content

Charles Boyd Chevrolet Cadillac GMC, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)
Visit Charles Boyd Chevrolet Cadillac GMC, Inc
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (252) 598-3039 (252) 598-3039
Used (252) 598-3038 (252) 598-3038
Service (888) 830-5881 (888) 830-5881

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Boyd Chevrolet Cadillac GMC, Inc from DealerRater.

Want to share your experience with this dealership?

Write a review

Could not ask for a better group to take care of your...

Could not ask for a better group to take care of your vehicle needs! They seem to really care about taking care of my vehicle just like it was their own!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are very happy to have provided you with such a positive experience! Come back to see us soon and enjoy your evening!

Very pleasant people that truly seemed to care about my...

Very pleasant people that truly seemed to care about my experience while the work was performed with me waiting. The waiting accommodations were nice and relaxing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! We want all our clients to have a comfortable and stress-free experience with us! Please come see us for any future needs and have a wonderful day!

Perfect service and great staff. Christy was so nice and...

Perfect service and great staff. Christy was so nice and thorough. Simple tire replacement was quick and easy. Boyd Chevrolet is my new go to. We purchased two new vehicles from them in November.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this AWESOME review!! 😏 We appreciate you taking the time to provide us with the feedback and for highlighting some of our staff that made this experience so great! Please enjoy your day and your new rides!! Come back to see us again soon!

Charles was great and easy to work with. Very smooth sale...

Charles was great and easy to work with. Very smooth sale and took care of getting the truck ready for me to drive it off the lot! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We want our clients to have a smooth and stress free process! Thanks for highlighting some of our staff that made that happen for you! We appreciate you taking the time to provide us with this wonderful feedback! Enjoy that truck and come back to see us again soon!

They have without any doubt the service of any dealership...

They have without any doubt the service of any dealership that I’ve ever been in. Always on time, fast and courteous. Please extend my thanks to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for these kind words and for taking the time to provide us with this feedback! We truly appreciate it! Please enjoy your day and come see us again soon!

Great service!! I was greeted promptly and they took my...

Great service!! I was greeted promptly and they took my vehicle right in and the work was done efficiently. I was in and out in no time. Also they have fresh coffee waiting for those that come in early. I would recommend this dealership. Clean and friendly!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities, as well as friendly and professional service to our guests! It is great to hear everything was done quickly and to your satisfaction! Thanks for this wonderful review! Please enjoy the rest of your day and come see us again!

I purchased my pick up truck in 2020 and that's when I...

I purchased my pick up truck in 2020 and that's when I met Bobby Wilkins. Working with the staff was a pleasant experience. It was nice the owner remembered I had purchased a vehicle in 2009. I recently returned and and made another purchase. Bobby was very personable and interested in my needs, not just a sale. Thanks Charles Boyd.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who have helped make your experiences pleasant ones! We truly appreciate your kind words! Thank you for your business and your trust in us! Come see us again soon!

Boyd Chevrolet is a customer friendly vehicle dealership....

Boyd Chevrolet is a customer friendly vehicle dealership. The service writers are always friendly and helpful. The service requested is always completed within the promised timeframe and on a professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad everything was completed quickly and to your satisfaction! Thanks for this wonderful review! We hope you come see us again soon!

I have purchased 4 vehicles from Charles Boyd Chevrolet....

I have purchased 4 vehicles from Charles Boyd Chevrolet. Steven my Sales Associate always goes above and beyond to ensure that I get the best deal and great value. I will not buy a vehicle anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is AWESOME!!😉 Thanks so much for your business and your trust in us! We greatly appreciate it, along with this great review! We hope you enjoy your day Stephen and come see us again soon!

Fredy was very friendly and knows his job very well! He...

Fredy was very friendly and knows his job very well! He was able to answer all questions that I had. All personal that I came into contact with were ready to help me. Every detail was explained along the way. These are a great team of people. Job well done. Thanks again for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of the staff that helped make this experience great for you! Our team strives to make it stress free! We appreciate your kind words and we look forward to seeing you again soon! Enjoy your day!