Reviews
Write a reviewI think the service department does a great job very...
I think the service department does a great job very professional from the time you make the appointment too the time you step in too see the service writer too the tech.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to give us this positive feedback, we greatly appreciate it! Enjoy your evening and we look forward to seeing you next time!
Brian and Zach were both awesome. They went above and...
Brian and Zach were both awesome. They went above and beyond to make sure we left the lot satisfied. So happy with my new car!! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AWESOME😉! Our staff is committed to providing each of our clients with the best automotive experience! We want all our clients to be satisfied with their purchase! Thanks for highlighting some of the staff that made that possible! We appreciate this great review and look forward to seeing you again soon!
John Cash and the team at Boyd made purchasing my vehicle...
John Cash and the team at Boyd made purchasing my vehicle easy and seamless. They were friendly, thorough and ready to help us close the deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
We're happy you found our staff to be so supportive during your experience here at Charles Boyd Chevrolet of Henderson! Thanks for highlighting some who helped make this such a great experience! We appreciate your positive review, thanks for taking the time to provide us with the feedback! Please enjoy your day and come see us again soon!
Had my car over 24 hours and still didn’t look at when i...
Had my car over 24 hours and still didn’t look at when i was first told it would be a few hours before they get back to me to see what the problem was.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about this - please reach out to our Customer Experience Manager at 252.915.3386 if you would like to discuss this further
I came in to look at trucks and drove home with one....
I came in to look at trucks and drove home with one. They provided me with a great deal. Charles Hilliard was very helpful and showed me all the gadgets on my new truck before I headed home. Excellent experienced sales person.. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Charles Boyd Chevrolet of Henderson! We appreciate your positive review about your recent experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you again soon!
The service was fast and professional and I was welcomed...
The service was fast and professional and I was welcomed with a smile at drop off and pick up. The plus side of things were when I picked up my vehicle. The clerk didn’t try to shove extra services and fees down my throat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to let us know how we did! We hope you have a great day!
The service was great the time it took to service the...
The service was great the time it took to service the car was reasonable The customer service staff was friendly and knowledgeable but the coupon for a discount was not deducted
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything was completed quickly and to your satisfaction! Thank you for your positive review about your recent experience, we really appreciate you taking the time to provide us with the feed back! Enjoy your day and come back to see us soon!
I worked with service personnel that handled my concerns...
I worked with service personnel that handled my concerns in a professional and courteous manner that left me more than satisfied relative to the experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're pleased to know we have been able to exceed your expectations and really help you out! Please enjoy your day and if there is anything else we can help with please do not hesitate!
Great experience in trading my Traverse and buying a new...
Great experience in trading my Traverse and buying a new Buick GX with John Cash. I always deal with John and Charles Boyd Chevrolet when trading vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Your satisfaction is important to us, so we want to sincerely thank you for choosing Charles Boyd Chevrolet of Henderson! Thanks for taking the time to provide us with this wonderful feedback and for highlighting some of our staff that made your experience so great! We look forward to seeing you again soon and please enjoy your day!
Great service! Thank you very much for a wonderful...
Great service! Thank you very much for a wonderful experience! Our salesperson was very helpful and personable. She helped my wife and I leave with the vehicle that best served our family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is very important to us, and we want to sincerely thank you for choosing Charles Boyd Chevrolet of Henderson. We always want to hear back from our clients and we're glad you had such a positive experience with us! Enjoy your day and come back to see us soon!