Skip to main content

Charles Boyd Chevrolet Cadillac GMC, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)
Visit Charles Boyd Chevrolet Cadillac GMC, Inc
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (252) 598-3039 (252) 598-3039
Used (252) 598-3038 (252) 598-3038
Service (888) 830-5881 (888) 830-5881

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Boyd Chevrolet Cadillac GMC, Inc from DealerRater.

Want to share your experience with this dealership?

Write a review

I have bought several new cars from Charles Body , l have...

I have bought several new cars from Charles Body , l have found them to provide great service and always friendly and l always go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Glad we have been able to do that for you! Thank you for your years of business and trust in us! We appreciate you taking the time to provide us with this wonderful feedback! Please enjoy your day and come see us again soon!

Wonderful experience in buying a car. As a senior adult...

Wonderful experience in buying a car. As a senior adult and single they took great care of me. All done in a timely manner. Already recommended dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for the great review and taking the time to give us the feedback! We most definitely appreciate it, and the recommendation! We hope you enjoy your day and please come see us again soon!

Awesome is the best I can describe our experience. It...

Awesome is the best I can describe our experience. It was like home we talk about life and laughed. Steven our sales rep was the best. We received a great deal for a great new Trax

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

AWESOME😉! We want all our clients to have a comfortable and stress-free experience with us! Thanks for highlighting some of the staff that made that possible! We appreciate this great review and look forward to seeing you again soon!

Excellent and friendly service.Car was serviced in a...

Excellent and friendly service. Car was serviced in a timely manner. Courtesy driver was on time and friendly. Would recommend Boyd to friends and fanily

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We really appreciate your feedback and the high star rating! Enjoy the rest of your day and come see us again soon!

Great salesman to deal with, didn't feel presure to buy....

Great salesman to deal with, didn't feel presure to buy. Had no intentions of purchasing new, but Steve sold me on my vehicle 😊 Couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your business and your trust in us! We appreciate you providing us this wonderful feedback and for highlighting some of the staff that made this an awesome experience. We hope you enjoy your new ride! Come see us again soon!

Tim Hays is great! As always he takes care of my service...

Tim Hays is great! As always he takes care of my service in a professional way. All work was completed as quoted and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! Thanks so much for these wonderful words and for highlighting the staff that made this a great experience! Please enjoy your day and come see us again soon!

Exceptional dealership, with exceptional personnel in...

Exceptional dealership, with exceptional personnel in every spot! Charles and Russell are phenomenal. A big shout out to Tim in service!! A great experience in every way for over 36 years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so helpful! Thanks for highlighting a few of them! We're always here with the same great service whenever you need service or another vehicle! Thanks for providing us with this wonderful feedback, we love to hear back from our Customer's. Enjoy your day and we hope to see you again soon!

This is the only place I take my car to be serviced....

This is the only place I take my car to be serviced. Great customer service, friendly, and always checks everything on the car to let you know if anything needs to be fixed. Just a great place to shop for a car or have any work that needs to be done. The only place I trust to fix my car and that is a big thing in todays times. Keep up the great work and I will see you again in the new year to have oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your trust in us! We greatly appreciate this positive and encouraging review! Please enjoy your day and we look forward to seeing you soon!

Everyone I worked with was very friendly! Steven the...

Everyone I worked with was very friendly! Steven the salesman I worked with was very accommodating, It didn't feel like a business deal. It felt more like working with friends to accomplish a goal. A very pleasant experience! We'll be back for our next auto purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your business and your trust in us! We appreciate you taking the time to let us know how we did and for highlighting some of the staff that made this a great experience. We hope you have a great day and come back to see us again soon!

These folks take you back to the days when you had your...

These folks take you back to the days when you had your tank filled, tire pressure checked, oil checked, and windows cleaned just for the sake of having you as a customer. Yep - they remember......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations! Thank you for your feedback, we really appreciate it! Have a great day and we look forward to seeing you again!