Reviews
Write a reviewEveryone is very nice, friendly, and eager to please....
Everyone is very nice, friendly, and eager to please. They go the extra mile to accommodate me in getting my car to and from the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for the awesome review! Enjoy your day and come see us again soon!
Great place to buy from & do service with. A...
Great place to buy from & do service with. A knowledgeable sales staff and a great service department make it the right choice for all my car needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your business and your trust in us! Thank you again for taking the time to let us know how we did. We hope you have a great day and come back to see us again soon!
I took my truck to them to check ticking and they told me...
I took my truck to them to check ticking and they told me it was a rod and asked what I wanted to do ,I liked how they communicated with me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Charles Boyd Chevrolet of Henderson and we hope to see you again soon!
Awesome customer service! I really appreciated the detail...
Awesome customer service! I really appreciated the detail and the kindness of the staff. It's unfortunate that I will not be able to get service with you guys all the time due to my service contract, but I do appreciate what was done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! Thanks so much for your feedback! Come see us again soon and if there is anything we can help with please reach out to us!
Took my 2015 Silverado over to fix door lock and trailer...
Took my 2015 Silverado over to fix door lock and trailer service light I had to take it back over they didn’t put door cover on half way trailer light still comes on. Took it over there 5 times and trailer brake light still on . I had warranty on seats to fix tear and stain didn’t get that fixed either said they were sorry they didn’t meet my expectations. Wow I bought truck there thinking they had great service I was definitely wrong
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (252) 492-6161 at your earliest convenience. We hope to hear from you soon!
Charles Boyd Chevrolet's staff is replete with competent,...
Charles Boyd Chevrolet's staff is replete with competent, friendly, and helpful folks. They have taken good care of my Colorado. I travel 50 minutes one way to get there, and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, your satisfaction is our top priority! We're glad to hear you found our staff was so knowledgeable and helpful! Come see us again soon and we hope you enjoy your day!
It was a pleasant experience (as far as car buying goes)....
It was a pleasant experience (as far as car buying goes). I knew what I wanted. There was no pressure to consider other cars. No pressure to finance car. Salesman was very gracious as was everyone I had contact with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to provide us with this wonderful feedback, we really appreciate it! Please enjoy your day and come see us again!
Price was fair. Truck was ready when promised All work...
Price was fair. Truck was ready when promised All work completed as requested. All the personnel in service department spoke to me and called me name.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this awesome review! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you enjoy your day and come to see us again soon!
Charles Boyd Chevrolet always takes excellent care of my...
Charles Boyd Chevrolet always takes excellent care of my vehicles. Their staff is always attentive to any needs I have. They are the only dealership we do business with for car purchases and maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! Thank you for the Awesome rating!! We appreciate your business and your trust in us. Please enjoy the rest of your day and we look forward to seeing you again soon!
They were prompt and extremely helpful! I’ll be back more...
They were prompt and extremely helpful! I’ll be back more often if I need anything done to my vehicle! I absolutely loved my experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! Thank you for taking the time to let us know how we did! Your wonderful feedback means a lot to us! We look forward to seeing you again soon and hope you have a great day!