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Charles Boyd Chevrolet Cadillac GMC, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)
Visit Charles Boyd Chevrolet Cadillac GMC, Inc
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (252) 598-3039 (252) 598-3039
Used (252) 598-3038 (252) 598-3038
Service (888) 830-5881 (888) 830-5881

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Boyd Chevrolet Cadillac GMC, Inc from DealerRater.

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When we arrived at Charles Boyd Chevrolet in Henderson,...

When we arrived at Charles Boyd Chevrolet in Henderson, Diane greeted us with smiles. We were looking for a new car and with the description we gave her she fitted us with the GMC terrain. We test drove it and we loved it. She showed us the new apps and anything else that we had questions about. Diane is the best. Neil and Joan Hight

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience at Charles Boyd surpassed my expectations....

My experience at Charles Boyd surpassed my expectations. When I first arrived I only had thoughts of taking a look around and seeing if anything was in my range and maybe to come back later and try again, however, one of the salesman Bobby, came by and took me under his wings and helped me with a vehicle that was in my price range and I actually left the dealership with a wonderful 2015 Hyundai Tucson! I recommend everyone to come out to Charles Boyd and get the car of their dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Henderson dealership was very nice and very...

The Henderson dealership was very nice and very accommodating. Ms Asher was most pleasant and knowledgeable. We are very pleased with our new ride. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A great place to get a new ride !! Awesome people to deal...

A great place to get a new ride !! Awesome people to deal with as you purchase your car! We always love the experience dealing with Mr. Boyd and Duane RZoCKs at her job❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the BEST car dealer experience of my life! Fast,...

This was the BEST car dealer experience of my life! Fast, friendly, knowledgeable and efficient are words I could use to describe everyone involved with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I first came to Charles Boyd in the early 199? with a...

I first came to Charles Boyd in the early 199? with a warranty recall on a vehicle that I had purchased at another dealer with whom I had had problems with service. I first called the service manager and ask if he could help me, I was assured that he would be happy to. I came in he took care of me in a very professional manner. He and I started talking and he said I tell the salesmen here that they sell the first vehicle but I sell the rest for them. He proved that to be true with me. This makes the fifth vehicle that I have purchased here and I have always been treated well by all personnel. I have moved much further away since I first came to Charles Boyd and I drove by another very large dealership on my way here but I still came Back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome sale manager! Was very easy to deal with and took...

Awesome sale manager! Was very easy to deal with and took time to get us best price and interest rate. Will definitely refer friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I will recommend Charles Boyd Dealership to everyone....

I will recommend Charles Boyd Dealership to everyone. Steven Holdridge was very friendly and took the time to explain everything to us. We had a bad experience at another dealership and will not make the mistake of going to any other dealership besides Charles Boyd in the future. I am so glad they worked with us in finding the perfect car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We had an unhappy experience at another dealership. I...

We had an unhappy experience at another dealership. I called Boyd Chev and spoke with Brandy. She made us an appointment with no questions asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Our experience was easy, efficient, and very positive!...

Our experience was easy, efficient, and very positive! Our salesman, Steven, was knowledgeable, patient, and very helpful. He was not "pushy" at all and gave us several vehicles to try and explained all the details about each one!Steven was very personable and understanding with all our questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Boyd! Thank you so much for your high rating and we look forward to your next visit!