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Charles Boyd Chevrolet Cadillac GMC, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)
Visit Charles Boyd Chevrolet Cadillac GMC, Inc
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (252) 598-3039 (252) 598-3039
Used (252) 598-3038 (252) 598-3038
Service (888) 830-5881 (888) 830-5881

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Boyd Chevrolet Cadillac GMC, Inc from DealerRater.

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Awesome service! Tim was and has always been so very...

Awesome service! Tim was and has always been so very helpful. The hospitality is comforting. I’ve never went anywhere else and don’t think I ever will! Kudos to the service department for a job well done! Honest & delightful staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Diane is the absolute BEST!!!

This is my second time working with Diane and I am beyond impressed. She really understand how to get me exactly what I need within my budget. I would wait all day just to do business with her and if she ever left this dealership I would take my business anywhere she goes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

I referred my friend to this dealership and she ended up...

I referred my friend to this dealership and she ended up buying a car! Diane was great with her and helping them get the best car for what they were wanting. Drove off the lot very happy with their purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Sales person Diane Asher

Ms. Diane Asher is the tops. 10 out of 10. She was so professional. She did not pressure me into buying a car. She answered all of my questions. She has great knowledge about the vehicles sold at the dealership. She found the exact vehicle I was looking for. She is such a nice person. She represents the dealership extremely well. She gave me a tour of the service department and made introductions. She goes above and beyond for her clients. I highly recommend her and Charles Boyd Dealership located in Henderson, NC 27536. I did purchase a Buick Encore GX Select. I love my car. The finance officer was excellent as well. I am sorry however that I forgot his name. He was excellent as well. I highly recommend this dealership. Especially Diane Asher.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Honest, timely service with a good warranty. My Saturn...

Honest, timely service with a good warranty. My Saturn was diagnosed and serviced without delays. The service people explained everything and treated me with understanding and respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a perfect car buying experience. Diane was super...

I had a perfect car buying experience. Diane was super efficient, knowledgeable and pleasant. I have dealt with other Boyd dealerships and they all are top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First class dealership

Steven, our sales professional, was extremely helpful, professional and informative throughout our entire purchase, including the first-time I called just to ask about the vehicle. My wife and I felt very comfortable with him and appreciated his genuine insight. Thank you Steven and Charles Boyd!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Drove 3 hours to do business here and well worth the...

Drove 3 hours to do business here and well worth the trip. Steven was excellent. Staff was very friendly and welcoming! Entire buying process seamless. Thank you Steven

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

These people are the absolute best! Always do good to see...

These people are the absolute best! Always do good to see all salespeople and they all male so much over my little girl. She loves it. So glad that day we got the opportunity to talk to Mr. Boyd truly a kind man. Love all of them! No question if you need a new car go see them!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

charles boyd had a vehicle on lot that looked like...

charles boyd had a vehicle on lot that looked like something i wanted even though almost 2 hrs away. steve back and forthed with me numerous times and by the time i went to look at it he worked out almost every detail including getting rid of my lease. he made it worth the 3 1/2 hrs. travel time. wish they were closer to me for the next time i look for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.