Reviews
Write a reviewI was very satisfied with my experience at Charles Boyd...
I was very satisfied with my experience at Charles Boyd Cadillac, they brought the car to me and Mr Moseley was very helpful in explaining the car detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Have been dealing with Boyd's for many years. Appreciate...
Have been dealing with Boyd's for many years. Appreciate the way Jim in service dept lets me know what needs to be done to my car. Diane was a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steven is a great Salesman, he made us feel comfortable...
Steven is a great Salesman, he made us feel comfortable from start to finish. We bought a Buick Enclave and his knowledge of this car probably saved us many months of fumbling with all the features. He took the time to show us how to work everything, and has promised to tell us again when we forget! He made the buying process as easy as I've ever experienced, and I would recommend Steven to anyone looking to buy a car here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had my 2014 Duramax in for def fault. Second time this...
Had my 2014 Duramax in for def fault. Second time this year at this dealership. I have 3rd party lifetime warranty. I felt they could have pushed the warranty provided a little more to cover some of the costs. Overall very good experience with courteous personnel. Think the issue is resolved. Mechanic was very helpful in explaining issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent buying experience from start to finish. GREAT...
Excellent buying experience from start to finish. GREAT customer service from everyone that I worked with. I will definitely purchase a another vehicle from this dealership in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I drive from Durham just to receive the best service from...
I drive from Durham just to receive the best service from Tony Crabtree and crew. Always respectful, polite and dependable. Hands down the best dealership I have ever purchased from and the service department has a lot to do with that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always have a great experience with the service staff....
I always have a great experience with the service staff. Everyone is always so friendly and helpful. I dont take my vehicles anywhere else for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I live in Hillsborough but the excellent customer service...
I live in Hillsborough but the excellent customer service at your dealership is worth the extra distance for me. They are always very helpful and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealer ship was great nice and clean.Everyone was...
The dealer ship was great nice and clean.Everyone was so.nice and helpful and made sure I understood everything. Bobby Orr and the guy’s were great thank you so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service Close convenient effective efficient...
Excellent service Close convenient effective efficient made to feel welcome will be back again Tim especially able to help kind and friendly Thanks again for your service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair