Charles Boyd Chevrolet Cadillac GMC, Inc

I do not purchase many vehicles simply because I do not want to deal with the dealer. Charle Boyd Chevrolet may have changed this. I found my vehicle on Facebook the night before and within 24 I had the vehicle at home with all fees, insurance and VA plates ordered. I was in the office a total of 25 minutes and out the door.

I purchased a Captiva which proved to be a rolling problem for 19 months. I pleaded for resolution after resolution. Then I asked to trade and was told I owed too much money to trade for a Chevrolet. I traded for a new Frontier the same day using the same bank.

Very satisfied with the repair of instrument cluster. Cost of labor I feel was very high for a job that probably took an hour or less, $250. In fact I had taken taken the cluster out myself and replaced it! Also a $25 charge for miscellaneous? Not happy. To whom do I need to discuss this issue with?

My wife and i was very impressed with the way we was treated. Charles Hilliard was our salesman. He did everything to make us as comfortable as possible during the process. We are extremely happy with the vehicle we purchased. Thanks again Charles Hilliard and especially Charles Boyd.

Boyd Chevrolet is great to work with. Their customer service is phenomenal and they are a true partner. Easy scheduling and delivery of vehicle to our business.

Very simplified and quick experience. We have never been in and out of a dealership that quick when purchasing a vehicle. The staff was friendly, courteous, and very helpful. Steven was great and very knowledgeable. Would recommend them to anyone looking for a new vehicle.

So happy to have bought my new Chevy at Charles Boyd. Easy, fast and friendly. Steven and Russell were very helpful!! CBC is my new Chevy home. Thanks guys!

Service sept was ready upon arrival and immediately took my car back. The service advisors in the write up area were all very professional with their customer interactions. All employees I came in contact with were great ambassadors for Charles Boyd Chevrolet Will definitely return.

Great group of employees from sales to service. Very professional. Dealership was very clean. Would Definitely recommend this dealership for anyone’s next vehicle purchase.

Thomas is great. This is my second purchase with him and I’m sure not my last. He makes the process easy. He checks to make sure I’m satisfied with purchase even after purchase been made.