Charles Boyd Chevrolet Cadillac GMC, Inc

So glad I found Charles Boyd Chevrolet! My experience was great. Friendly and uncomplicated. Steven and Russell are the best!! THANKS GUYS!! Added bonus..... connecting with hometown friends. CBC is my new Chevy home!

Absolutely the best buying experience ever! Painless from start to finish. Over the years we have purchased many vehicles, to say the least, and by far the Charles Boyd "Family" was beyond superb. A special thank you to our salesmen Steven Holdridge for making us feel comfortable through out the whole buyng process. Thank you again !

Wonderful service that is satisfied customer driven. The process was expeditious and painless. Honestly, the best car buying experience I have ever been apart of! I will definitely be a lifelong customer.

Love everyone at this dealership! Nice, friendly, and helpful! They do excellent work to satisfy the customer. I would not go anyplace else to do business !

Great people excellent service this is my place to buy cars and trucks. I have also switched my service needs here as well thank you. .

I was very disappointed. I made an appointment in advance again to get my oil changed and tires rotated. Yet again I was there for hours. People who came after me were done before I was. I even arrived 30 minutes early. This only happens at the Henderson NC location. I never had issues in Oxford or Creedmoor.

Recently I asked Russell Boyd, Sales Mgr., to be on the look for my wife a good used car within 3-4 years old as she had plans to give her 2015 CRV to our oldest granddaughter turning 16 soon. On Monday of this week, Russell calls me to see if we were home as he wanted to come by and show us something. Within 10 minutes, he shows up with a gorgeous looking 2017 Buick Enclave. Soon my wife was driving us around on a test drive. Due to all the right factors about the car and Russell's way of doing business, my wife was the proud owner of the vehicle by late afternoon the same day. We have dealt with Charles Boyd's dealership for years; i.e. buying cars and maintaining them. Everything and every time has been TOTALLY SATISFACTORY!

Horrible experience. Went in for an oil change and was told I had a leak. From there my car overheated, 5min after leaving parking lot was told to bring back in 2 days. Brought back same day and they said “I hit a deer or something to cause the radiator to crack” but none of these was there before the oil change. This has caused me all type of money and had to take to a body shop because they say they couldn’t do it. I’m am HIGHLY dissatisfied

Only issue was forgotten tag; the tag was sent as overnight delivery but did not come for three days. Otherwise the sales experience wa good.

I called the dealership around 8:30 to see if they could squeeze me in for truck inspection.The young lady said certainly if I could drop and leave it for a few hrs they could get it done by mid afternoon noon.They call me around 2:00 p.m and said it was done.Their promise time was spot on.The whole service team is outstanding.Very professional and kind.Job well done.Thank you