Reviews
Write a reviewThe best service in town/ went in for oil change found...
The best service in town/ went in for oil change found out one tire needed replaced/ purchase all four with no hassle/ and save me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you found our Service Department to be helpful and hassle-free! Thank you for your business and we look forward to your next visit!
Communication about my car maintenance needs were not...
Communication about my car maintenance needs were not clear. When I came in I was told my rotors needed to be shaved. I spent about $300 for this repair. About two weeks later I felt the same vibration that I felt when I took my car in the first time, meaning the problem was not fixed. I called to make them aware and bought my car back in shortly after the phone call (a week or two). When I bought my car back to Cadillac they charged me $600 because they said I needed new rotors. The only thing the manager took of was a little over a hundred dollars. I was not satisfied with the results! Cadillac GOT OVER!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that we weren't able to meet your expectations - please reach out to our customer experience manager at 252.915.3368, we look forward to speaking with you.
Very professional, helpful, solved problem with our...
Very professional, helpful, solved problem with our Suburban that got stranded on drive to NY. Beautiful dealership with clean showroom and service areas. Would highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the stellar recommendation Joyce! Our team takes pride in creating moments like this, we're glad we were able to assist on your journey!! Come see us if you're ever in the area again - Best Regards and Safe Travels!
Friendly, approachable, no pressure sales experience....
Friendly, approachable, no pressure sales experience. Would recommend anyone interested in a new or used to buy from this dealership. We had a wonderful visit.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting some of our team traits and for the high experience rating - and congratulations on your vehicle!! We thank you for your business, please do not hesitate to reach out to us in the future!!
I just had my oil and tires serviced. It was done fast...
I just had my oil and tires serviced. It was done fast and returned while I waited. The people were very nice for a morning shift. Thk you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I give Charles Boyd Chevrolet of Henderson 5 Stars. A...
I give Charles Boyd Chevrolet of Henderson 5 Stars. A wonderful group of people. I recommend everyone to buy and have their service done there. My hat off to them. Great job. Everyone is extremely nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars! We take pride in our team and our ability to create moments like this! Thank you so much for your kind words and we look forward to your next visit!!
The best car buying experience I have ever had !! John...
The best car buying experience I have ever had !! John was fast and effective in getting me the suv I wanted. I would recommend John and Charles Boyd dealership to anyone and will be back when it comes time for my next car !!! Thank you !!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been coming there for years. Great Service always....
I have been coming there for years. Great Service always. I have bought 2 vehicles from Charles Boyd in Henderson. Thank you for being there. Thanks Tim & Christy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words!
Very professional service. John Cash goes out of his way...
Very professional service. John Cash goes out of his way to take care of car needs and accommodating owner. Service department keeps me well informed of issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You!
A very professional service staff and service department!...
A very professional service staff and service department! I had my 2019 GMC Sierra 1500 pickup truck serviced for the first since I have owned the truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Chief for the kind words!