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Charles Boyd Chevrolet Cadillac GMC, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)
Visit Charles Boyd Chevrolet Cadillac GMC, Inc
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (252) 598-3039 (252) 598-3039
Used (252) 598-3038 (252) 598-3038
Service (888) 830-5881 (888) 830-5881

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Boyd Chevrolet Cadillac GMC, Inc from DealerRater.

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Always very kind and helpful when calling for an...

Always very kind and helpful when calling for an appointment for service or just advice. They service two cars for me and I am always very pleased with the service. My Equinox had to be towed in due to a battery negative post that couldn’t be disconnected here. The service Dept changed out the battery immediately after the car arrived and called me within 30 minutes to advise me car was ready. Great Service! Thank you Charles Boyd Chevrolet Employees!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You For The 5 Stars!

My purchase was very smooth and my salesman and the...

My purchase was very smooth and my salesman and the general manager were both great to work with. It was like buying a vehicle from friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 Stars!

Service was timely and thorough. Tim always goes over any...

Service was timely and thorough. Tim always goes over any issues and let’s me know what is important to take immediate action on and what could wait until the next service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Owner was great.We ordered a truck and due to closings...

Owner was great.We ordered a truck and due to closings from Covid 19 it was not in production .he found me another one and honored the price so I could get the much needed vehicle .i will purchase from him again and do all my service and vehicle needs with Brian Boyd and his deskership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experiencing purchasing a used car

I worked with Nicole, who was great in helping me buy a used car. She was knowledgable, and made the entire process very easy for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you found our team helpful! Congratulations on your purchase and thank you for your business!

Great Experience

My wife and I had a great experience at Charles Boyd of Henderson. Steven and the team got us in and out of the dealership quickly, and did an excellent job of making us feel at ease while we were waiting. I will happily recommend Steven and the Charles Boyd team to anyone looking to purchase a vehicle in the future. Thanks again! JW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive highlights JW! We look forward to assisting you again in the future - please don't hesitate to reach out to us for anything you need!

Tim Hayes researched and found the Best Buy on tires for...

Tim Hayes researched and found the Best Buy on tires for my wife’s car and mine saving me lots of time service was done in a timely manner

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to highlight one of our team members and we're glad you found our service experience convenient and to your liking! We look forward to your next visit!

I have been buying cars from Charles Boyd since 1988!...

I have been buying cars from Charles Boyd since 1988! Always had excellent service from sales as well as repairs. They are very accommodating to their customers.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear from our long time friends and customers! Thank you so much for your kind words and we look forward to your next visit!!

Great place to shop for new or used. Service department...

Great place to shop for new or used. Service department is very good also. Go get you a new car Owner and all of staff are wonderful

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the highlights and for your business!!

Great Customer Service

Love this dealership! No pressure to buy and was able to get a deal on a great vehicle. Couldn't ask for better service. Everyone there was friendly and the ease of this experience far outweighed previous experiences I had at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your taking the time to leave us your kind words! We're so glad you had a great experience and we look forward to assisting you again in the future!