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Charles Boyd Chevrolet Cadillac GMC, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)
Visit Charles Boyd Chevrolet Cadillac GMC, Inc
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (252) 598-3039 (252) 598-3039
Used (252) 598-3038 (252) 598-3038
Service (888) 830-5881 (888) 830-5881

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Boyd Chevrolet Cadillac GMC, Inc from DealerRater.

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Great place to do business with. Service after the sale...

Great place to do business with. Service after the sale is worth so much this day and time. Tim and John Cash make things so easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're always glad to read reviews like this! We'll continue to provide easy and convenient service throughout your ownership experience! We look forward to your next visit and thanks again for your business!!

I would have to say this was the best car buying...

I would have to say this was the best car buying experience I have ever had!!! We were in and out in 2 hours!!! Nicole was super nice and made it a fun purchase!! Super excited about my new and bigger ride!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

What a great review! We're so glad to read you had a fun, easy, & convenient experience with our team! Please do not hesitate to reach out if we can be of further assistance, thank you for your business, and Congratulations on your new vehicle!!

They were the absolute best! I’m so happy I chose to my...

They were the absolute best! I’m so happy I chose to my purchase my car from you all! Thank you!!! I drove all the way from Greensboro, NC just to get my car!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for taking the time to visit us as well as leave this awesome review! We're so glad to hear about your positive experience and we look forward to seeing you again!!

Charles Boyd staff are professional and courteous. They...

Charles Boyd staff are professional and courteous. They actually care about their customers. Couldn’t be happier with them. From Mr. Boyd himself to Kristy in service, everyone has very helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear about your positive experience with our team! Please don't hesitate to reach out to us for any further vehicle needs and thank you for your business!!

I bought my car from there. Get oil changed. Always...

I bought my car from there. Get oil changed. Always willing to assist me with the needs of my car. Love how I'm welcomed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We look forward to you next visit!!

First time here and it was such a pleasant experience....

First time here and it was such a pleasant experience. Couldn't have asked for a nicer guy than Steven. Knowledgeable & efficient. Everyone was nice.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting our team members! We're glad that you found our staff professional and helpful and we look forward to assisting you in the future for any of your vehicle needs!

Service was great, the staff was friendly, work done...

Service was great, the staff was friendly, work done great and reasonable time. While waiting for service to be done had tv and vending machine was near and coffee and drink machine if wanted

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You So Much for the 5 Stars and kind remarks!

The service department went the extra mile to search for...

The service department went the extra mile to search for the problem I was having with the HVAC system in my 2016 Chevy Colorado pickup.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You! We appreciate your business and trust in our team!

Have been dealing with Charles Boyd since 1988. The...

Have been dealing with Charles Boyd since 1988. The sales people and service department are always very courteous and willing to go above and beyond to satisfy their customers

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and positive highlights! We look forward to your next visit!!

An awesome company with highly motivated people to help...

An awesome company with highly motivated people to help you as soon as you walk in. They are very knowledgeable, curtious, to help see that you are taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for your positive highlights - we're always glad to hear from our customers - our team works hard and cares for our family of customers! We look forward to your next visit!!