Reviews
Write a reviewAlways very polite and provide excellent service. I have...
Always very polite and provide excellent service. I have been purchasing vehicles from Charles Boyd for 30 years and always have been very satisfied with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WOW!!☺ Thank you so much for your business and trust in us for so many years!! Thank you for sharing your experience! We are so glad to know we have been able to go above and beyond your expectations! We hope to see you again soon, and please enjoy the rest of your day!
They have the best frontend alignment technician(s)...
They have the best frontend alignment technician(s) anywhere around. I trust their work completely! I would recommend then 100 percent! Absolutely great! I will definitely return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, we set high expectations for ourselves so it’s gratifying to hear you had such a wonderful experience with us! Reviews like this ensure great motivation! Please enjoy the rest of your day and we look forward to seeing you again soon!
I give them a 5 stars because my Tahoe was fixed. I had a...
I give them a 5 stars because my Tahoe was fixed. I had a problem but the service manager was quick to fix it. Thanks
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Thank you for providing us this feedback! We love to hear back from all of our customers! Enjoy your day and come see us again soon!
Courteous service. Smoothest, fastest car buying...
Courteous service. Smoothest, fastest car buying experience ever. John and Fredie were outstanding and were willing to work hard to achieve a win, win situation for all. Mr. Charles Boyd himself came and thanked us for our business. Highly recommend Charles Boyd Chevrolet of Henderson, NC.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our entire team works hard to work with your budget and get you the best deal! We're always here with the same great service whenever you need service or another vehicle! Thanks for taking the time to provide us this awesome feedback! We also appreciate you highlighting some of the staff that helped make this an amazing experience!
Great service and great price! In and out quickly! One...
Great service and great price! In and out quickly! One stop shop! Friendly service, made us feel like family... This will be the place I buy my next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome review!! We love to hear back from our customers!! And we look forwarding to you seeing you again soon!
Great customer service. Christy was very nice and helpful...
Great customer service. Christy was very nice and helpful with everything. The Service didnt take that long and when it was done she called to let me know
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Thank you so much for highlighting some of the staff that made your experience with us so awesome! We look forward to seeing you again soon!
The staff were courteous and prompt. I was advised of...
The staff were courteous and prompt. I was advised of services thought to be required and given the opportunity to accept or decline said services. I chose to follow the staff suggestions. I was provided a detailed itemization of services performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found our staff was so knowledgeable and helpful! We want all of our customers to feel informed and stress free! We appreciate your feedback and are always here with the same great service! Please come back to see us again soon and enjoy your day!
John Cash is the greatest! Charles Boyd’s dealership is...
John Cash is the greatest! Charles Boyd’s dealership is very lucky to have such a loyal and dedicated person! John has always been so pleasant and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for these sweet words! We appreciate you highlighting some of the staff that's made this experience so amazing for you! Please enjoy the rest of your day and come back to see us soon!
Great service. Good choices. Very satisfied. Everyone...
Great service. Good choices. Very satisfied. Everyone there is very friendly and they make you feel at ease. Bought our first brand new car. We are pleased with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We want all our clients to have a comfortable and stress-free experience! Thanks for your business and trust in us! We appreciate you taking the time to provide us with this feedback! Thank you for your wonderful words! Please enjoy your new car and the rest of your evening! We hope to see you back again soon!
Went to look at a Chev. SUV and Steven was such a good...
Went to look at a Chev. SUV and Steven was such a good salesman by talking about my needs and what I was looking for he had a sale within 2 hours. He even went out and brought the car up for us to look at. He was kind enough to arrange for me to see two of the people who work there to come by and speak to me while we were there doing the final paper works. Very nice young gentleman. Works with you and no pressure. I am very proud of my first new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to provide us with this awesome feedback! We truly appreciate your kind words and for highlighting some of the staff that made this experience so amazing for you! It's our commitment to ensure quality customer care by providing friendly and professional service to our guests! Enjoy your day and we hope to see us again soon!