Kenly Ford

I was looking for a used Ford Mustang (about 2-3 years old) for about 1 year. I did my research and stopped at many local car dealerships. What turned me personally off most was the typical salesman attitude. I could not stand it. Usually you don't get any questions answered, but getting pushed into test drives and commitments. Not so at Kenly Ford! I found a car with them I really liked (and the price was super fair also), but hesitated for a couple of days to contact them as they are a 3+ hours drive away for me. After I made up my mind a wrote a contact request to Joe H. the online sales manager. He answered me back per email and call within 10 minutes. After just a few minutes on the phone he was showing real honesty with telling me about flaws the car has and you can not see on the pictures. I found that pretty remarkable!!! I had to talk to my husband and clear finances before I could tell him more. There was no pushing, no salesman tactics- nothing. I called back a day later and Joe did absolutely everything to get us the most possible deal in financing. The trade-in for my vehicle was fairly evaluated and there have been no hidden costs or tricks. After a few days we drove to Kenly on a day we both had to work later that day, so time was really an issue. Joe came earlier to work that day to start with the paperwork and be ready for us to trade cars. Have you ever heard something like that? We drove the old car there, got welcomed in the store like old friends and left a few hours later with the new car and the best buying experience in a very long time. The store is smaller and maybe not convenient located for some people, but believe me fellow-buyers; this honest and friendly place is worth the drive.

After looking at the Kenly Ford website, I completed an email inquiry and was contacted by Johnny Jackson in less than 24 hours. Mr.Jackson was very helpful and not pushy at all. He is very knowledgeable about Ford products and helped me narrow down my options. He was honest and straightforward and found me a great rate for financing. Milly in finance was very efficient as well. Best of all, the car that I purchased was a great price!

What a horrible sales manager. Arrogant and I felt like he was talking down upon me, like he thought he was better than me. That's OK though b/c I can buy anywhere I want. I seriously doubt this manager can say that.