Reviews
Melvin Matlock Jr of Findlay Toyota Henderson Internet Sales was the best! He made the purchase as smooth as possible. Melvin went out of his way and even picked me up at the airport and brought me to the dealership to check out the vehicle, which was perfect. 5 stars the Melvin. Thanks again for everything.
Melvin Matlock Jr of Findlay Toyota Henderson Internet Sales was the best! He made the purchase as smooth as possible. Melvin went out of his way and even picked me up at the airport and brought me to the dealership to check out the vehicle, which was perfect. 5 stars the Melvin. Thanks again for everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional. Very timely. Excellent value. Diego was very personable and helpful and made us feel like valued customers.
Very professional. Very timely. Excellent value. Diego was very personable and helpful and made us feel like valued customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was frustrating at best. This is a consistent issue. I schedule early morning appts to try to get in and out but repeatedly end spending hours waiting. I scheduled routine maintenance (oil change, fluids, tire rotation). My appointment was at 7:30 am. I did not receive a call to approve a battery change, cleaning until 10:30. I approved it and got a notice at 12 pm that it would be a bit longer. When I inquired why cleaning a battery and changing a filters took over 2 hours I was told you were short staffed. If that's the case don't schedule so many appointments. Standard services like this should not take over 5 hours and even more cost over $600!!
My experience was frustrating at best. This is a consistent issue. I schedule early morning appts to try to get in and out but repeatedly end spending hours waiting. I scheduled routine maintenance (oil change, fluids, tire rotation). My appointment was at 7:30 am. I did not receive a call to approve a battery change, cleaning until 10:30. I approved it and got a notice at 12 pm that it would be a bit longer. When I inquired why cleaning a battery and changing a filters took over 2 hours I was told you were short staffed. If that's the case don't schedule so many appointments. Standard services like this should not take over 5 hours and even more cost over $600!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The dealership was very professional clean organized. Will was on point with everything he did and said I had a very pleasant visit.
The dealership was very professional clean organized. Will was on point with everything he did and said I had a very pleasant visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
everybody's been wonderful, especially my Finance guy ralph, and my salesman like his name is Gasbo
everybody's been wonderful, especially my Finance guy ralph, and my salesman like his name is Gasbo
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
everybody's been wonderful, especially my Finance guy ralph, and my salesman like his name is Gasbo
everybody's been wonderful, especially my Finance guy ralph, and my salesman like his name is Gasbo
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had an outstanding experience purchasing my new Toyota thanks to Payam Hamzehi. From the very beginning, Payam was patient, honest, knowledgeable, and genuinely committed to helping me choose the right vehicle for my needs—not simply making a sale. He took the time to answer every question thoroughly, explained all of my options clearly, and made the entire buying process smooth, transparent, and completely stress-free. The vehicle he recommended turned out to be exactly what I was looking for, and I couldn't be happier with my purchase. His professionalism, integrity, product knowledge, and dedication to customer satisfaction truly distinguish him from others. If you're considering buying a Toyota, I strongly recommend asking for Payam Hamzehi. He listens carefully, gives honest advice, and genuinely works to help you find the vehicle that best fits your needs. Payam is a tremendous asset to the Toyota team and represents the highest standard of customer service. I sincerely hope his professionalism, hard work, and commitment are recognized because he truly deserves it. Thank you, Payam, for making this one of the best car-buying experiences I've ever had.
I had an outstanding experience purchasing my new Toyota thanks to Payam Hamzehi. From the very beginning, Payam was patient, honest, knowledgeable, and genuinely committed to helping me choose the right vehicle for my needs—not simply making a sale. He took the time to answer every question thoroughly, explained all of my options clearly, and made the entire buying process smooth, transparent, and completely stress-free. The vehicle he recommended turned out to be exactly what I was looking for, and I couldn't be happier with my purchase. His professionalism, integrity, product knowledge, and dedication to customer satisfaction truly distinguish him from others. If you're considering buying a Toyota, I strongly recommend asking for Payam Hamzehi. He listens carefully, gives honest advice, and genuinely works to help you find the vehicle that best fits your needs. Payam is a tremendous asset to the Toyota team and represents the highest standard of customer service. I sincerely hope his professionalism, hard work, and commitment are recognized because he truly deserves it. Thank you, Payam, for making this one of the best car-buying experiences I've ever had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ej was very cordial, professional, and got all the services I needed for my Land Cruiser addressed. Was a pleasure working with him
Ej was very cordial, professional, and got all the services I needed for my Land Cruiser addressed. Was a pleasure working with him
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service Consultant Mackenzie Robison was very friendly and extremely helpful with helping get my vehicle repaired.
Service Consultant Mackenzie Robison was very friendly and extremely helpful with helping get my vehicle repaired.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for a safety recall and Ethan had it taken care of very quickly.
Came in for a safety recall and Ethan had it taken care of very quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair