Reviews
The whole process from beginning to end was fast. Jordan made the whole process smoothly and gave excellent recommendations on which tires i need and answered any questions i had.
The whole process from beginning to end was fast. Jordan made the whole process smoothly and gave excellent recommendations on which tires i need and answered any questions i had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient courteous. Great Very kind and knowledgeable and efficient. Helpful and courteous. Solved my problem quickly and got me back on the road.
Efficient courteous. Great Very kind and knowledgeable and efficient. Helpful and courteous. Solved my problem quickly and got me back on the road.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fernando was very helpful durning my visit to the maintenance department, and he also kept me updated.
Fernando was very helpful durning my visit to the maintenance department, and he also kept me updated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I made an appointment and when I arrived I was told they didn't have the parts
I made an appointment and when I arrived I was told they didn't have the parts
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Jobe Rice was an amazing advisor- he was very good. Not as happy with the actual work. Went in for an oil change that cost $167 and quoted $2k for “needed” work- then maintenance light for oil change never even cleared. We’ve been going to Findlay Toyota for years and know they are great- just a little disappointed with this service.
Jobe Rice was an amazing advisor- he was very good. Not as happy with the actual work. Went in for an oil change that cost $167 and quoted $2k for “needed” work- then maintenance light for oil change never even cleared. We’ve been going to Findlay Toyota for years and know they are great- just a little disappointed with this service.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They were super busy yesterday and I got off work and went over there without an appointment and they got me in and took care of me. The only thing was when I picked the truck up my low air tire light was on which she wasn’t when I first showed up so that was the only thing I was kind of disappointed in is they just gave me my truck back without even trying to look at it. and they were the ones who caused it when rotating my tires. But other than that, everything great. Jobe took care of me. He did a great job.
They were super busy yesterday and I got off work and went over there without an appointment and they got me in and took care of me. The only thing was when I picked the truck up my low air tire light was on which she wasn’t when I first showed up so that was the only thing I was kind of disappointed in is they just gave me my truck back without even trying to look at it. and they were the ones who caused it when rotating my tires. But other than that, everything great. Jobe took care of me. He did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we were able to connect, Brian and that everything ended up being ok! We appreciate you and look forward to welcoming you back to our service department in the future! : )
She listen , care and was nice . Profesional . Excellent it is a whole word for someone that does her work profesional .
She listen , care and was nice . Profesional . Excellent it is a whole word for someone that does her work profesional .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing our team member, Glenzy with this 5 star review! You satisfaction means the world to us and we are delighted you enjoyed your time in our service department! We appreciate you and look forward to welcoming you back in the future! : )
She listen , care and was nice . Profesional . Excellent it is a whole word for someone that does her work profesional .
She listen , care and was nice . Profesional . Excellent it is a whole word for someone that does her work profesional .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy check in. He let me know when it was completed. Very friendly also. Not pushy.
Easy check in. He let me know when it was completed. Very friendly also. Not pushy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this sweet review about your time in our service department! We're thrilled our team member Jordan provided you with a friendly, easy service appointment! Thank you for being part of our Findlay family, we're always here if your need us!
Kyle is thorough, friendly, and efficient Kyle is thorough, friendly, and efficient. I feel like he looks at the big picture so that my car is completely cared for.
Kyle is thorough, friendly, and efficient Kyle is thorough, friendly, and efficient. I feel like he looks at the big picture so that my car is completely cared for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wow!!! What a lovely review! Thank you so much for taking the time to expound on your experience with Kyle. He means absolutely so much to our team and we're so glad to know you agree! Thank you for being part of our Findlay family, Jim! We're so lucky to have such a wonderful customer and friend in you!