Reviews
We were on the road out of town and our navigation system went blank. I called in and they referred me to jamie. He walked us through a hard reset on the car and it worked! So grateful and we were back on the road in minutes.
We were on the road out of town and our navigation system went blank. I called in and they referred me to jamie. He walked us through a hard reset on the car and it worked! So grateful and we were back on the road in minutes.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service write was accommodating and amicable. A little more just 8 more words Please
The service write was accommodating and amicable. A little more just 8 more words Please
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and got my vehicle back right on time Great communication, provided recommendations needed in the near future.
Great service and got my vehicle back right on time Great communication, provided recommendations needed in the near future.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I asked the service advisor to detail the diagnostics that were performed for the $175 i paid to make them conclude that fuel pressure & compressure test is needed (with additional cost: $350). All I got was 'vacuum leak were ruled out and test driving felt normal.' What I was expecting was: 1. Tested MAF sensor if it was failing by looking at the freezeframe data. I got this code 8 times in last 400 miles. What were the MAF readings at idle and at 2500 rpm? Was the MAF functioning deemed normal ? 2. Analyzed freezeframe data to see LTFT data at idle & 2500 rpm. Was my LTFT only bad at 2500 rpm but not at idle ?
I asked the service advisor to detail the diagnostics that were performed for the $175 i paid to make them conclude that fuel pressure & compressure test is needed (with additional cost: $350). All I got was 'vacuum leak were ruled out and test driving felt normal.' What I was expecting was: 1. Tested MAF sensor if it was failing by looking at the freezeframe data. I got this code 8 times in last 400 miles. What were the MAF readings at idle and at 2500 rpm? Was the MAF functioning deemed normal ? 2. Analyzed freezeframe data to see LTFT data at idle & 2500 rpm. Was my LTFT only bad at 2500 rpm but not at idle ?
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Prompt, courteous, got me in and out after all maintenance was completed. Communicates and makes you feel confident everything is done right.
Prompt, courteous, got me in and out after all maintenance was completed. Communicates and makes you feel confident everything is done right.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fernando went above and beyond making sure my truck was serviced promptly and perfectly Fantastic service advisor
Fernando went above and beyond making sure my truck was serviced promptly and perfectly Fantastic service advisor
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Greeted nicely and quickly. Came to pick up my car. I was greeted by salesman but when went to Mackenzie's desk no one asked to assist me to help locate her. I had to head to the cashier for the staff member to track down my keys and sales report.
Greeted nicely and quickly. Came to pick up my car. I was greeted by salesman but when went to Mackenzie's desk no one asked to assist me to help locate her. I had to head to the cashier for the staff member to track down my keys and sales report.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They were professional and timely They are always professional at Findlay Toyota and the work is always done quickly and correctly
They were professional and timely They are always professional at Findlay Toyota and the work is always done quickly and correctly
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate John Wong for helping me out with my truck and keeping me updated.
I appreciate John Wong for helping me out with my truck and keeping me updated.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's always a pleasant experience I'm always kept in the loop about my vehicle and the service.
It's always a pleasant experience I'm always kept in the loop about my vehicle and the service.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair