Bud Clary Auburn Hyundai

Thalia, the service advisor to whom I was assigned was friendly but professional. The service I wanted was an oil change; the service I received was an oil change with additives said to help older engines run better. I have no complaints.

This is my second Hyundai from Bud Clary Auburn, the purchasing process was easy and no high pressure. The service department is great, always easy to get in and get the work done in a timely manner and a special shout out for service advisor Fabian who’s help to take care of now my second Hyundai through the service department, very knowledgeable and friend towards customers

This Hyundai dealership always takes care of me. Fabian and Mayra and there crew always make sure to prioritize what my car absolute must needs vs things that can wait, Fabian was wonderful about keep constant communication and updates on my vehicle. Thank you for your great service care!

I took my car in for routine service and they were able to complete it quickly and efficiently including minor recall

Always friendly and with welcoming environment. Even, I didn’t had an appointment, they solve the problems. Thank you for all the hard work you to.

Where do I begin, I wish I could give this place 0 stars. I inquired about a used ram. Was told to come in and look and test drive it. When I got there the vehicle was on a service lift. So I decided to look at a different vehicle. They couldn’t find the keys for the other car, but said we could go out and look at it. Then someone from their staff locked us in the bullpen. Next day came back and test drove the initial vehicle we were interested in and decided to buy it. Got all done with making sure numbers were good, but then after waiting an hour and a half for the finance guy, we were told that he “got sick” and we would have to come back the next day to sign the paperwork. So came back in the next day, signed the paperwork and all was good. Three days later, after maybe 250 miles of driving (to and from work etc) the check engine light came on with multiple issues. So took it back to them. Got a call from a service guy basically stating that it was nothing that was there before and something I caused, which clearly it was not. Finally they agreed to take care of it. Had my truck for a week and half!!! After I got it back, the very next morning, the check engine light came back on. Same codes as before! Took it to an independent shop I trust and had them look at it. They found a cut hose that was clear as day!! How was this not caught!!! Also found a ton of mud underneath on components that they said they would clean off and didn’t. When I called them about this, they stated they could “unwind the deal and give me my old truck back, but I would have to pay $6000 for it”. In total ended up back at the dealership 7 times. Just an absolutely horrid experience. Lies lies and more lies. DO NOT BUY OR HAVE YOUR VEHICLE SERVICED HERE!!

Sarah is very professional and helpful. The dealership that sold the car lost the second key. After receiving my second key, I had difficulties getting that dealership to arrange payment. Sarah contacted that dealership and arrange payment for my second key programming. Excellent service.

Customer treated like family of Bud Clary. Service department takes care according to your needs and not what they want you to do. Our $ match.

Great service department. Just had an oil, lube and filter change and everything went great. Thank you team! I appreciate it.

Emanuel in th service department was fabulous. Great customer service kept me informed the cost of repairs and made sure it went under warranty, Thank you Emanuel