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Reviews

(595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vista Ford from DealerRater.

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Marcial Camacho

People nice and pleasant easy too deal . On time and I will recommend others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for all the stars, Marcial!

Vista Ford

I have bought my last three cars from Vista Ford, and have always used their service department. I am very pleased with them. Their service department personnel are courteous, and work well and quickly. I wouldn't go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for all the stars, Carol! We really appreciate the review, and we really appreciate YOU. Thanks for being in the Vista family!

Greg Adams

Great! I was treated well and was out in about 90 minutes. We love our Edge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the stars, Greg- we're so happy that you're happy!

customer

July 2013, I bought a Fiesta at the dealer in Woodland Hills, California. Due to many defects on that car, I sold that fiesta to the same dealer at $800.00 in October 2017. That made me angry and disappointed. Hope the Fusion 2017 I bought at the same dealer can last longer without fatal flaws, such as engine problem, electrical system.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shu-pin, thank you for taking the time to share your concerns. We'd appreciate the opportunity to discuss this matter in further detail; if you are willing, please give us a call at your convenience. Your satisfaction means a lot to us, so we hope to hear from you.

Buying my Ford Escape

Overall, an excellent experience at this dealership and especially with Al, our dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vanessa, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day.

Worth the drive! Nicest staff

Drove from Central Valley for great customer service and a great price . Al and staff were way above what I have know for car dealerships. In/out with my purchase in under 1 1/2 hr. Will recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Customer service was great

Jack in service was very easy to deal with he was very helpful. Highly recommend you asking for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Judy, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent Service!

Friendly and knowledgeable staff from the service to sales department. They really listened to my needs and wants, I couldn?t be happier with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the shout-out, Samuel!

Service at Vista Ford

Vista Ford has always been the dealership I go back to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review, Vahe - we're so happy you're in the Vista family!

Poor service, sexist service writers.

Sexist treatment of women from service team. Poor quality work. Missed issues directly related to service complaint. Sadly only game in town, so we are stuck.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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