[{"id":422236,"personPtyId":40212316,"firstName":"Deldon","lastName":"Krueger","titleText":"New Car Sales","shortBioText":"\"Hello there, I'm Deldon Krueger I joined Audi Dallas in July 2016. I came to Audi Dallas from another Audi Dealership in Illinois but sought warmer weather and a better state economy. My favorite Audi is the Audi A7 hands down I think it is the most stylish and attractive car on the road today. I am 43, Single and have no children except my 4 legged son Roscoe, who is half Golden Retriever and half Saint Bernard and 100% Moose..lol. I am also a Licensed Auctioneer, Certified Diamond Grader and Numismatist and Treasure Hunting Enthusiast and have served as President of the North American Historical Artifacts, Research & Treasure Society since 2010 and I am also an active member of the Masonic Fraternity & Scottish Rite.\"","emailTxt":"DKrueger@Audidallas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14256/employees/4d0f9f9dfb53.jpg","drDealerId":14256,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":352657,"personPtyId":40199981,"firstName":"Tom","lastName":"Hutton","titleText":"Finance 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Whether you are just now considering an Audi for the first time or you already are an \"Audi Fan \" please feel free to stop in at Audi Dallas and allow me to assist you!","emailTxt":"jkimberly@audidallas.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14256/employees/3404f870cabb.jpg","drDealerId":14256,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"418003200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":352618,"firstName":"Don","lastName":"Lambrecht","titleText":"Assistant Sales Manager","emailTxt":"placeholder5@audidallas.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14256/employees/1f6115f0ab9b.jpg","drDealerId":14256,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":352665,"firstName":"Jack","lastName":"Hutchins","titleText":"Audi Brand 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Audi Dallas

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
931 lifetime reviews. Includes reviews of Audi Dallas from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2019

    Audi Dallas is a great dealership! I've purchased two vehicles from them and the staff is just so wonderful. Every time I go there I get treated with nothing... but class.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dangerousoo197, thank you for sharing praise regarding your experience with Deldon, Isaac, Thomas and Brett! We appreciate your endorsement and look f...orward to serving you additionally moving forward! Best wishes!


    Worked with:
    Deldon Krueger

    New Car Sales

    (5.0) 7 reviews

    Thomas Hornsby

    Finance Director

    (4.9) 33 reviews

    Brett Honeycutt

    New Car Director

    (4.8) 54 reviews

    Isaac Nieto

    Service Advisor

    (4.6) 33 reviews

  • 5.0 out of 5
    December 2, 2019

    Audi Dallas is an amazing dealership for new/used Audis. I have leased multiple cars from them and the experience has always been top notch. The team members... are knowledgeable, honest and always provide great service. This is my go to place for Audis. Sam M

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mithani328i, thank you for the kind words and mention of your multiple lease experiences with us! We appreciate you taking a moment to tag Chris, Thom...as and Brett and we all look forward to serving you additionally. Best wishes!


    Worked with:
    Thomas Hornsby

    Finance Director

    (4.9) 33 reviews

    Brett Honeycutt

    New Car Director

    (4.8) 54 reviews

    Chris Arellano

    Assistant Pre-owned Manager

    (4.6) 28 reviews

  • January 7, 2018

    Working with Audi Dallas was great! We are from a neighboring state and had to travel to the dealer to pick up our car. They worked with us over the phone... before we made the trip, and took great care of us while we were there. Overall, they were very hospitable, upfront, and informative. We felt very good about our purchase and the price we paid.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joey, thanks for the kind note. We're pleased to be able to serve you! We hope you're enjoying your new car as much as anticipated. We're always stand...ing by if we can answer questions or be of greater assistance. Thanks again!

  • 5.0 out of 5
    November 30, 2019

    Stephen was amazing and so was the finance manager and sales manager.. i called them on Monday asked if the car is available they said yes got all the... details told them I got my capital pre approved letter sent them the info sent them my info and signed paperwork on Wednesday smooth transaction even know I came from Kansas City to pick up the car.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    lsamir26, thank you for the kind words and mention of working with Stephen and Chase! We are pleased to hear everything went smoothly and hope you're ...enjoying the new ride. Let us know if we may be of assistance. Thanks again!


    Worked with:
    Chase Wright

    Finance Manager

    (4.9) 36 reviews

    Stephen Rosenkrantz

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    November 22, 2019

    Routine scheduled maintenance for oil and filter replacement and two factory recall service for software was provided in less time than expected since... I decided to wait at the dealership for my car to be ready.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for stopping in for service and mentioning your experience with Andy! We look forward to serving you additionally on the next visit. Thanks ...again!

  • 5.0 out of 5
    November 20, 2019

    What a fantastic car buying experience! Our salesman, Stephen Rosencrantz, was friendly, professional and helpful for the entire process. He, and the team... at Audi Dallas, were patient while we deliberated on a vehicle and ironed out all the details. I've never had good things to say about car buying until this experience. I would highly recommend working with them and plan to buy from them again in the future. Thanks for a great experience!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gijo5000, thank you for the kind mention of your experience shopping with Stephen! We greatly appreciate your kind words and look forward to serving y...ou additionally when the opportunity arises. Thanks again and see you next time! Best wishes!


    Worked with:
    Stephen Rosenkrantz

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    November 17, 2019

    I always have a great experience when I take my car to get serviced. The free car washes are also a huge bonus. The service is fast and the team is always... professional and friendly. There is a great lounge to sit in I'd you wait there, full of snacks and drinks, or I also utilize the Uber shuttle service. Highly recommend.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jennacalabro, thank you for your kind note and mention of servicing with us! We are pleased to hear you've enjoyed our amenities and we appreciate you...r tag of Jose! Let us know when we may have the pleasure of assisting you next. Best wishes!

  • 5.0 out of 5
    October 31, 2019

    I brought my Audi Q5 I. For the 20,000 mile service and a recall item. Andy was very helpful! I do not see him listed but I will give him 5 stars.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Susan, thank you for bringing your Q5 in for service! We appreciate your note and look forward to serving you additionally next time. Thanks again!

  • 5.0 out of 5
    October 30, 2019

    Our family has been long time customers of Audi Dallas and our house/cars were totalled by the Tornado. I am in real estate and depend on my car for a... living and they delivered a loaner to me the day after!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    CBerry, thank you for your kind note regarding your experiences with our dealership over the years. We apologize that you are having to endure the str...ess of post-storm rebuilding and pleased our team could get you a loan car quickly to assist during such a tough time. We appreciate your note and yearn to get your vehicle completed very soon to get you back on the road. Best wishes!


    Worked with:
    John Paul

    Audi Brand Specialist

    (5.0) 34 reviews

    Brett Honeycutt

    New Car Director

    (4.8) 54 reviews

  • 1.0 out of 5
    October 30, 2019

    Took car in for routine maintenance, got it back and it would not run correctly. Cost me $900 to fix a problem not there before. No more Dallas Audi for... me!!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    TBSDDS, we apologize that you feel negatively regarding your recent service. We invite you to reach out to our Service Director, Daniel McClure to dis...cuss your issues so he can look into the issues you note and review what happened. We passed your note to Daniel so he is expecting your contact. You may reach Daniel directly at daniel.mcclure@audidallas.com. Talk soon and best wishes.


    Worked with:
    Isaac Nieto

    Service Advisor

    (4.6) 33 reviews

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