Mercedes-Benz of San Jose

Rodney in the Service Department is very knowledge. He listens to the customer and addresses all the issues of the car. Great Job Rodney!! Great customer... Service.

I had a very nice shopping experience at the dealership. No sales pressure, and they were very informative about their cars. This is my first Mercedes,... and it won't be the last. Great job!

Highly recommend contacting Tony Wood from MB of San Jose. He is great to work with, honest, helpful, respectful and earned our business. Tony was very... patient and answered all of our questions, provided us with excellent service, kept us informed of all the negotiation details and was very, very fair. If you are looking for a Mercedes, it is well worth your time to contact Tony. Actually everyone from the dealership is great to work with, overall just a great experience.

Great customer service at this dealership... Charlesetta Peoples was awesome...Thank you for your help...

Very accomadating. Car was ready in good time. While I didn't need a ridge when dropping off the car I did need one to pick it up. The service representative... helped me solve a minor problem in my other Mercedes.

Very satisfied with my purchase at San Jose Mercedes Benz.

Pressure of tires not adjusted properly after rotation. No technician available to fix problem at pickup time. I had to make an extra stop at a tire... dealer to adjust tire inflation.

The dealership under the previous owner Beshoff was way superior- both in service and sales. You felt welcomed. But after Autonation bought this dealership,... both the quality of service and sales support have gone down significantly. The staff is very indifferent towards the customers and does not care.

Joseph was very responsive to our questions. He immediately asked my wife and me who would be the primary driver of the car that we were shopping for.... Our answer was Gale, my wife. He then turned his attention to making her feel comfortable and attended to. We think that we got a pretty good deal financially, including the price of the car, our trade in value and the cost of the warranty.

Maintenance service performed with excellent customer service.