Mercedes-Benz of San Jose

4.6 out of 5 4.6
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Mercedes-Benz of San Jose Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2013

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we?ll buy your car and give you a check the same day, even if you don?t buy one from us. Now that?s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Tire Rotation

$49.95

Oil, Filter Change

$149.95

Wheel Balance

$79.95

Wheel Alignment (4WD)

$179.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
367 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 30, 2020

    I had a great experience buying a new vehicle from this dealer. Tedi Mansour from the dealer helped me with the entire process. He is excellent.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Han, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of San Jose! If you ever need anything... else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    July 22, 2020

    I bought my new Mercedes at San Jose Mercedes-Benz dealership. And I went back for service yesterday. As always people are very pleasant to work with.... Especially Brian Woods at service team who is very knowledgeable, pleasant to answer my questions and very helpful. I?m very happy with his excellence customer service. Will definitely go back. Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Helena, thank you for taking the time to leave a review for us at Mercedes-Benz of San Jose. We're happy we could meet your expectations! We're alw...ays here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

  • January 5, 2016

    Highly recommend contacting Tony Wood from MB of San Jose. He is great to work with, honest, helpful, respectful and earned our business. Tony was very... patient and answered all of our questions, provided us with excellent service, kept us informed of all the negotiation details and was very, very fair. If you are looking for a Mercedes, it is well worth your time to contact Tony. Actually everyone from the dealership is great to work with, overall just a great experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 16, 2020

    Very good experience. Antonio Walker is very helpful and cordial.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Binayak, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- saf...e travels!

  • 3.0 out of 5
    July 14, 2020

    MBrace entertainment still not working dealer advisor blames MBrace Mercedes, Recive a call from MBrace and advice to take vehicle back to dealer again,... now I'm going to a different dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback, Mario. We strive to provide excellent service to our customers at Mercedes-Benz of San Jose. Please call our General Manager ...at (408) 214-3009 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

  • 4.0 out of 5
    June 25, 2020

    The recall issue was dealt with and the wash on the car looked good. The only issue I has was scheduling the repair. I had to call in 3 times as they kept... saying someone would call to schedule the work and never did. I get it's covid times but return the call at some point.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for taking the time to let us know how we can improve your experience. Your satisfaction is important to us, so we sincerely apprecia...te the feedback. If you ever need anything else, please feel free to give us a call or stop by.

  • 5.0 out of 5
    June 23, 2020

    Always exceptional service from the staff who answer calls and transfer to the people making call backs. Service techs are great. Fast service top notch.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear you had such a positive experience with us, Christina! We're always here to provide exceptional service at a great value -- we ...hope you'll consider us again in the future!

  • 5.0 out of 5
    June 22, 2020

    Thank you very much for the service! Thanks to Ramsin for doing an excellent customer service and extra considerations on the situation. You are an asset... to the company!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Josefina, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need help, just give us a ...call. Happy motoring!

  • 5.0 out of 5
    June 17, 2020

    Nice place with friendly and professional people. On time for service and support. The on-line reservation seems surreal as no response from the dealer... afterward. Perhaps you should remove it?

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dong, thank you for taking the time to leave a review for us at Mercedes-Benz of San Jose. We're happy we could meet your expectations! If you ever... need help, just give us a call. Happy motoring!

  • 5.0 out of 5
    June 12, 2020

    Very good they are awesome they will update u whats goin with ur ca

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Luke, thank you so much for your positive comments about Mercedes-Benz of San Jose! If you ever need help, just give us a call. Happy motoring!

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