Mercedes-Benz of San Jose

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:30 PM

Mercedes-Benz of San Jose Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:30 AM - 6:30 PM

Tuesday

7:30 AM - 6:30 PM

Wednesday

7:30 AM - 6:30 PM

Thursday

7:30 AM - 6:30 PM

Friday

7:30 AM - 6:30 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2013

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we'll buy your car and you don't have to buy one from us. Now that's easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Tire Rotation

$49.95

Oil, Filter Change

$149.95

Wheel Balance

$79.95

Wheel Alignment (4WD)

$179.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
214 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2018

    Rodney in the Service Department is very knowledge. He listens to the customer and addresses all the issues of the car. Great Job Rodney!! Great customer... Service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2018

    I had a very nice shopping experience at the dealership. No sales pressure, and they were very informative about their cars. This is my first Mercedes,... and it won't be the last. Great job!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 5, 2016

    Highly recommend contacting Tony Wood from MB of San Jose. He is great to work with, honest, helpful, respectful and earned our business. Tony was very... patient and answered all of our questions, provided us with excellent service, kept us informed of all the negotiation details and was very, very fair. If you are looking for a Mercedes, it is well worth your time to contact Tony. Actually everyone from the dealership is great to work with, overall just a great experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 24, 2018

    Great customer service at this dealership... Charlesetta Peoples was awesome...Thank you for your help...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 20, 2018

    Very accomadating. Car was ready in good time. While I didn't need a ridge when dropping off the car I did need one to pick it up. The service representative... helped me solve a minor problem in my other Mercedes.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2018

    Very satisfied with my purchase at San Jose Mercedes Benz.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 13, 2018

    Pressure of tires not adjusted properly after rotation. No technician available to fix problem at pickup time. I had to make an extra stop at a tire... dealer to adjust tire inflation.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    August 6, 2018

    The dealership under the previous owner Beshoff was way superior- both in service and sales. You felt welcomed. But after Autonation bought this dealership,... both the quality of service and sales support have gone down significantly. The staff is very indifferent towards the customers and does not care.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2018

    Joseph was very responsive to our questions. He immediately asked my wife and me who would be the primary driver of the car that we were shopping for.... Our answer was Gale, my wife. He then turned his attention to making her feel comfortable and attended to. We think that we got a pretty good deal financially, including the price of the car, our trade in value and the cost of the warranty.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2018

    Maintenance service performed with excellent customer service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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