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Easterns Automotive Group of Baltimore

4.9 out of 5 4.9
Rectangle 48
Sales 10:00 AM - 8:00 PM
Service Closed

Easterns Automotive Group of Baltimore Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2013

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Y

...

our Credit, Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.

"Where your job is your credit."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1777 lifetime reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 12, 2020

    Ajasia is awesome and knowledgeable! Great customer service, willing to negotiate and work with you. Overall, great and pleasant experience! I would recommend... her for your next purchase!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wonderful! Thanks for the awesome review! We strive to provide every customer with a world-class experience and we're very glad you experienced just ...that with Ajasia.


    Worked with:
    A'Jasia 'Jay' Summerville

    Platinum Sales Consultant

    (5.0) 238 reviews

  • 5.0 out of 5
    July 11, 2020

    Jay was awesome!! From the very beginning she made us feel welcomed and she explained every step of the process to my niece. She was pleasant and very... thorough!! She even helped my niece get her insurance straight, couldn't have asked for a better salesperson to get us through!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yes! We absolutely look forward to sharing this with Jay. Thank you for making the choice to join the Easterns family!


    Worked with:
    A'Jasia 'Jay' Summerville

    Platinum Sales Consultant

    (5.0) 238 reviews

  • 3.0 out of 5
    July 9, 2020

    Professional and very helpful in navigating the financing and vehicle selection process. She was patient and educated me on the process, credit and vehicle... buying.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the stellar review of Easterns! We're delighted to hear that you had a 5-star experience working with our team. We hope to do business w...ith you again in the future!


    Worked with:
    A'Jasia 'Jay' Summerville

    Platinum Sales Consultant

    (5.0) 238 reviews

  • 5.0 out of 5
    July 9, 2020

    Very professional and understanding. I was able to do business with her comfortably. Also was very patient with me and gave me a satisfying deal.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! It was our pleasure to work with you here at Easterns, and we will certainly let Jay know that you appreciate her hel...p. Safe driving in your new vehicle!


    Worked with:
    A'Jasia 'Jay' Summerville

    Platinum Sales Consultant

    (5.0) 238 reviews

  • 5.0 out of 5
    July 9, 2020

    Easternsmotors was spot on they really helped me in the time of need thanks Justin and Easterns

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Teamwork makes the dream work! Thanks for your support, Brenda.

  • 5.0 out of 5
    July 7, 2020

    I bought my first car from Jonathan moran 20 years ago and i am currently shopping his inventory today only because of him . I have come along way from... when i bought my first car to over 800 equifax score and can buy anywhere i choose but i have followed him all these years because customer service and experience .

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, It's so nice to hear that you have been a customer of Jonathan's for over 20 years. This is truly a testament to his hard work and customer ...service. He has been doing an amazing job representing Easterns!

  • 5.0 out of 5
    July 5, 2020

    My experience at Eastern Motors was PHENOMENAL! Jay made the entire process easy and exciting. Fast, courteous, and polite. I will gladly refer anyone... to do business here, you won't be dissatisfied

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Shawn - Now this is what we like to hear! We are truly grateful to learn of your wonderful experience here at Easterns. We look forward to sharing ...this directly with Jay. Please come back again!


    Worked with:
    A'Jasia 'Jay' Summerville

    Platinum Sales Consultant

    (5.0) 238 reviews

  • 5.0 out of 5
    July 5, 2020

    Bought a 2019 Nissan Rogue. Honest straightforward pricing. The price on the website is exactly what you pay. Easy to work with. Very refreshing. Excellent... service.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nice choice! The Nissan Rogue is a very nice SUV. We're sure that you will love it!


    Worked with:
    Brandon Jones

    Sales Manager

    (5.0) 19 reviews

    Jared Gos

    Sales Person

    NOT RATED

  • 5.0 out of 5
    July 5, 2020

    I didn't buy a car from Miss Jay but she helped my brother out. She was sweet and personable. If I was in the market, I'd buy a car from her, she's nice!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sounds good! We're sorry to hear that you didn't purchase but please don't worry. You have a new home here with us at Easterns. Jay and the rest of ou...r staff will gladly assist you when it's go time!


    Worked with:
    A'Jasia 'Jay' Summerville

    Platinum Sales Consultant

    (5.0) 238 reviews

  • 5.0 out of 5
    July 4, 2020

    The location is nice! Very nice selection of cars. I can not wait to buy my new vehicle at the end of the summer. Keith was the perfect sales man great... customer service!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yay! We are looking forward to your upcoming purchase as well. You know where to find us! :-)

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