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Easterns Automotive Group of Baltimore

(6,034 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

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(866) 852-6047 (866) 852-6047

Inventory

See all 187 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2013.
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140000 used vehicles totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling VA and the company currently operates seven locations around DC Maryland and Virginia. Search our vast inventory of over 1000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1000 Mile Warranty.
Where your job is your credit.

Meet our employees

Reviews

(6,034 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Everyone was very nice, knowledgeable and helpful.

Everyone was very nice, knowledgeable and helpful. It was a very easy process for buying a car.

Everyone was very nice, knowledgeable and helpful.

Everyone was very nice, knowledgeable and helpful. It was a very easy process for buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Pleasure doing business with an honest dealership.

Pleasure doing business with an honest dealership. Matthew was wonderful to work with. No haggle-No reason to! Great prices that don’t need negotiations.

Pleasure doing business with an honest dealership.

Pleasure doing business with an honest dealership. Matthew was wonderful to work with. No haggle-No reason to! Great prices that don’t need negotiations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I worked with Mr.

I worked with Mr. Braxton. He was Very easy to work with and corporative. Was able to leave out with a new car!

I worked with Mr.

I worked with Mr. Braxton. He was Very easy to work with and corporative. Was able to leave out with a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Braxton was very hands on with the process.

Braxton was very hands on with the process..mys sister recommended me to him..I worked with two different people at this dealership and he was the only one to get me in a car ..I appreciate him for being so patient

Braxton was very hands on with the process.

Braxton was very hands on with the process..mys sister recommended me to him..I worked with two different people at this dealership and he was the only one to get me in a car ..I appreciate him for being so patient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Excellent experience, Justin was very experienced, up

Excellent experience, Justin was very experienced, up front, and accommodating. I got exactly what I wanted.

Excellent experience, Justin was very experienced, up

Excellent experience, Justin was very experienced, up front, and accommodating. I got exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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This was a HORRIBLE experience I was reeled in under

This was a HORRIBLE experience I was reeled in under FALSE pretenses drove over an hour to get here just to find out EVERYTHING I WAS TOLD WAS A LIE AND I NEEDED $3,500 down or a co/signer I was livid‼️…if u call and speak with ADAM DONT BELIEVE ANYTHING HE SAYS, if I could give a zero I would I have a 1 only cause Matthew was a great help thru all this but I DO NOT recommend this place at alll🤬🤬🤬

This was a HORRIBLE experience I was reeled in under

This was a HORRIBLE experience I was reeled in under FALSE pretenses drove over an hour to get here just to find out EVERYTHING I WAS TOLD WAS A LIE AND I NEEDED $3,500 down or a co/signer I was livid‼️…if u call and speak with ADAM DONT BELIEVE ANYTHING HE SAYS, if I could give a zero I would I have a 1 only cause Matthew was a great help thru all this but I DO NOT recommend this place at alll🤬🤬🤬

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

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Justin Wells Did A excellent Job helping me find a car

Justin Wells Did A excellent Job helping me find a car thanks again Just I appreciate all your hard work

Justin Wells Did A excellent Job helping me find a car

Justin Wells Did A excellent Job helping me find a car thanks again Just I appreciate all your hard work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

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He gave me a deal but made me comfortable in buying my

He gave me a deal but made me comfortable in buying my first car. Persistent!

He gave me a deal but made me comfortable in buying my

He gave me a deal but made me comfortable in buying my first car. Persistent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

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Great dealer, I think it is ok, you have to be prepared

Great dealer, I think it is ok, you have to be prepared to negotiate and understand what you are coming in for, but overall if you do that, it can work

Great dealer, I think it is ok, you have to be prepared

Great dealer, I think it is ok, you have to be prepared to negotiate and understand what you are coming in for, but overall if you do that, it can work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

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Easy, honest, and fast!

Easy, honest, and fast! Made it as quick as possible to get us on the road with a great vehicle for a low price.

Easy, honest, and fast!

Easy, honest, and fast! Made it as quick as possible to get us on the road with a great vehicle for a low price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

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