Rosen Hyundai of Algonquin

I found a Scion Tc Online recently located at this dealership. I was in the final steps of buying it and was basically heading out to get it and it sold right before i got there. BUMMER!! Even though i did not get the car i wanted the experience was great. Everything went smooth and i would recommend this dealership.

Great shopping experience! After going to other dealerships, I returned to Rosen! Professional and friendly, don't waste your time anywhere else! Randy Trachsler is great! He is knowledgeable and always available to answer questions! He made the buying process a breeze!

We were blown away with the amazing customer service Randy Trachsler gave us!!! Our precious car was totaled and we went in late on a Wednesday night just to see what Hyundai had to offer. We loved the idea of the long warranty but had never driven any of their lineup. He generously and patiently grabbed several different cars in several different option packages so we could see what we liked and what we didn't. Once we decided on what we wanted, which was an AWD Ultimate with a turbo he gave us the news that they didn't have one in stock. As we thought we were going to compromise, Randy quickly found the one we wanted in the color and trim and kept in touch with us via text (while I was at work). He was amazing and we truly felt this was the best car buying experience we had ever had! The other dealership we went too every car we looked at the salesman was pushy and kept telling us "you need to hurry and put a deposit down, we have someone coming in from out of town to look at it". We let the salesman know we were just browsing and not looking to put down a down payment but just inquiring on options and price. We love our Hyundai Sante Fe Sport AWD Ultimate!!! Randy was equally amazing! If looking for someone to answer your question and not be pushy Randy is the one for you. Everyone at Rosen Hyundai was fantastic!!! From Randy, thru the finance department, all the way thru the customer experience manager! You will not be disappointed with this dealership!!!