Reviews
Francesca and the entire service team does a great job. They always go above and beyond. The team is professional, honest and communication is excellent as well.
Francesca and the entire service team does a great job. They always go above and beyond. The team is professional, honest and communication is excellent as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Got us in and had car ready when promised. Explained and answered questions that I had about our car. Jeff was great to deal with
Got us in and had car ready when promised. Explained and answered questions that I had about our car. Jeff was great to deal with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Theodore, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My Honda was brought into the shop with all sorts of problems caused by improper install by another company. The staff here was very understanding, they went above and beyond to solve the issues and communicate with us to provide excellent customer service. Thank you!
My Honda was brought into the shop with all sorts of problems caused by improper install by another company. The staff here was very understanding, they went above and beyond to solve the issues and communicate with us to provide excellent customer service. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Was in for belts, hoses, water pump at 183,000 miles on my 2006 Honda Ridgeline. Drained and changed fluids and other milestone work. Took in in Friday morning, was given a loaner, and picked in up Saturday afternoon. The main service writer was off Saturday, so I didn?t get the usual curtesy updates on the status and had to call to check on it myself. That?s my only negative comment. Work was done to my satisfaction and with quality parts.
Was in for belts, hoses, water pump at 183,000 miles on my 2006 Honda Ridgeline. Drained and changed fluids and other milestone work. Took in in Friday morning, was given a loaner, and picked in up Saturday afternoon. The main service writer was off Saturday, so I didn?t get the usual curtesy updates on the status and had to call to check on it myself. That?s my only negative comment. Work was done to my satisfaction and with quality parts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Stephen, we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (704) 983-4107 when you have a chance. Thank you, and we look forward to hearing from you.
Great dealership, friendly service they helped me get the car of my choice and smoothly lead me through the paper work. Even while picking up they took extra care to guide me through everything.
Great dealership, friendly service they helped me get the car of my choice and smoothly lead me through the paper work. Even while picking up they took extra care to guide me through everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sathvik, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service team was responsive and professional in resolving our issue. Desk service was polite, friendly and efficient. They explained the procedure clearly and provided quotes efficiently. I especially like the detailed inspection report that was generated both online and in print.
The service team was responsive and professional in resolving our issue. Desk service was polite, friendly and efficient. They explained the procedure clearly and provided quotes efficiently. I especially like the detailed inspection report that was generated both online and in print.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Try to sell a lot of other services not included it the services I made appointment for I made appointment For engine oil change tire rotation and transmission Service
Try to sell a lot of other services not included it the services I made appointment for I made appointment For engine oil change tire rotation and transmission Service
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Fred, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (704) 983-4107 when you have a chance. Thank you, and we look forward to hearing from you.
They have always been very helpful and nice. They will fix whatever you need doing.
They have always been very helpful and nice. They will fix whatever you need doing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I went to Tim marburger Honda to trade my 2022 Honda HRV for a 2027 Honda HRV. The salesman. Jared was very informative and helpful. I had a very pleasant experience and would recommend them to my family and friends.
I went to Tim marburger Honda to trade my 2022 Honda HRV for a 2027 Honda HRV. The salesman. Jared was very informative and helpful. I had a very pleasant experience and would recommend them to my family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Christy, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Best place to buy cars. Best sales and services and the people that work here are so nice and friendly and knowledgeable. They are always so helpful and when I drop off my car they take me to my work place.
Best place to buy cars. Best sales and services and the people that work here are so nice and friendly and knowledgeable. They are always so helpful and when I drop off my car they take me to my work place.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Sandra, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!