[{"id":520467,"personPtyId":42686677,"firstName":"Shondell","lastName":"Martin","titleText":"Sales Advisor","shortBioText":"Hi, My name is Shondell from Queens Auto Mall. Also known as NYC FAVORITE DEALER on social media. I've been in the business for over 5 years and have a long history of positive reviews from customers from all over the United States. What makes me different from other dealers..?.....I try to make your experience a comfortable and pleasant. But what really sets me apart is I am very upfront with my customers......I will tell you everything honestly and upfront to my knowledge. I stand behind my name as NYC FAVORITE DEALER and I'm hoping you will agree as well. 516.424.4863 #NYCFAVORITEDEALER","emailTxt":"nycfavoritedealer@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/c356cefbdc83.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"1359676800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":567569,"firstName":"Edwin","lastName":"Suncar","titleText":"Sales Associate","emailTxt":"edwintalavera20@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/3ab48536b14c.jpg","drDealerId":972,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":475542,"personPtyId":36839424,"firstName":"Hans","lastName":"Suncar","titleText":"Sales Advisor","shortBioText":"","emailTxt":"hans.suncar@gmail.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/43e8c2706a86.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1430438400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":474591,"personPtyId":36652102,"firstName":"Savvas","lastName":"K","titleText":"General Manager","emailTxt":"Savvask@queensauction.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/71ed521f6382.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"928195200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":382792,"personPtyId":31130803,"firstName":"Patrick","lastName":"S","titleText":"Marketing Director","shortBioText":"We have the vehicles. We have the prices. Now we need you! As Marketing Director, my job is to make sure those in search of quality vehicles at nationally competitive prices are able to easily connect with our elite sales team. My career demands technical skills behind the computer screen but my weekend hobbies in auto mechanics and carpentry have made me very car literate and hands on. I am a Toyota/Lexus enthusiast and proud of my many projects with their indestructible trucks. Most of all, I am highly extroverted; serving you effectively and efficiently in your search for the best in quality pre-owned is what drives my work, day to day. Come by today, and don't forget to stop in my office so I may personally shake the hand of my fellow web users!","emailTxt":"patrick.stylianou@gmail.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/32e187cf8b30.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"1356998400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":337601,"personPtyId":31127382,"firstName":"Reden","lastName":"D","titleText":"Sales Advisor","emailTxt":"REDD1036@GMAIL.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/33bd1a0d126c.jpg","drDealerId":972,"industryStartDtUtc":"1346457600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":334582,"personPtyId":35801764,"firstName":"Ray","lastName":"M","titleText":"Sales Manager","shortBioText":"Hey I\u001ave been in the industry since 2008 and have sold many vehicles new and used. I reside in Jamaica Queens and have dealt with many clients from all over the globe. I will give you 110% of myself to help make a deal possible. MMA is life Muy Thai enthusiast.","emailTxt":"ynkee347@aol.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/251661002800.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1262304000","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":377417,"personPtyId":31130064,"firstName":"Pavlo","lastName":"Pav","titleText":"Finance Manager","shortBioText":"Hello my name is Pavlo. I'm here to help you to the best of my ability. My main goal is to make your car buying experience as quick and easy as possible.","emailTxt":"kypreo28@aim.com","combinedEmpAvgRatingNbr":3.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1314835200","industryStartDtUtc":"1314835200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":334586,"personPtyId":31121434,"firstName":"Muneer","lastName":"(Mike)","titleText":"Sales Advisor","emailTxt":"muneerakhtar1960@gmail.com","combinedEmpAvgRatingNbr":3.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/7eb5553b0577.jpg","drDealerId":972,"dealerEmpStartDtUtc":"757382400","industryStartDtUtc":"757382400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":568049,"firstName":"Noel","lastName":"Fernandez","titleText":"Sales Associate","shortBioText":"I\u001am a native from Queens ny. I\u001am a sports car enthusiast. I\u001am Dominican. I Enjoy my job and helping you get the car of your dreams.","emailTxt":"noel.fernandez82@me.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/72c851fa728d.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534991,"firstName":"Mike","lastName":"Delgado","titleText":"Sales Manager","emailTxt":"mikedelgado740@gmail.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/695f5b09676a.jpg","drDealerId":972,"industryStartDtUtc":"1362096000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567566,"firstName":"Joel","lastName":"Reyes","titleText":"Sales Associate","shortBioText":"","emailTxt":"igot99goals@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/87045d184a11.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1233446400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567568,"firstName":"Marc","lastName":"Cornier","titleText":"Sales Associate","emailTxt":"mcornier02@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/63e7bbd18c80.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567570,"firstName":"Chris","lastName":"Konnaris","titleText":"Sales Associate","shortBioText":"","emailTxt":"yrchris16@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/a934172fe2c9.jpg","drDealerId":972,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567572,"firstName":"Freislyn","lastName":"Cuevas Castillo","titleText":"Sales Associate","shortBioText":"","emailTxt":"freislyn@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/155c9ab09102.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1543675440","industryStartDtUtc":"1530456306","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":519151,"firstName":"Tarique","lastName":"(TJ)","titleText":"Sales Advisor","emailTxt":"intern.approve@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/111469e537d1.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567565,"firstName":"Aamir","lastName":"Akhtar","titleText":"Sales Associate","shortBioText":"","emailTxt":"aamirakhtar26@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/8490af123f26.jpg","drDealerId":972,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567573,"firstName":"Anthony","lastName":"Morales","titleText":"Sales Associate","emailTxt":"morales.d.anthony@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":972,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":469384,"personPtyId":35788139,"firstName":"Bentley","lastName":"Rodgers","titleText":"Sales Advisor","shortBioText":"From Manhattan, I travel to Queens 6 days a week to help people that need a good used car. With 5 years experience in the automotive industry, I have worked with many different brands of vehicles, banks and people to help guide them to the right car for their needs. I really enjoy the team atmosphere here at Queens Auto Mall. I enjoy time with family outside of work.","emailTxt":"bentleyrodgers33@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/eb10b100f7c1.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567571,"firstName":"Miguel","lastName":"Mercado","titleText":"Sales Associate","emailTxt":"miguelmercado897@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":972,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":568555,"firstName":"Neville","lastName":"Rennie","titleText":"Sales Associate","emailTxt":"renniewest15@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":972,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 11:00 AM - 6:00 PM

Queens Auto Mall Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

About Our Dealership

Dealer on Cars.com since February 2003

Visit our luxury INDOOR SHOWROOM with over 500 quality pre-owned vehicles at NATIONALLY COMPETITIVE auction prices today

...

! Used car buying made simple.

"Serving the Metro New York area for over a decade with over 275,000 happy customers! Why Pay More?"

Reviews

4.2 out of 5 4.2
523 lifetime reviews. Includes reviews of Queens Auto Mall from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    February 21, 2019

    I really like my time at queens auto, but some clients like me I like everything showing step by step ( it doesn't matter if you know ) asking me question... even I don't ask. Thank you queens auto I really like my car

    4.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hans Suncar

    Sales Advisor

    (4.7) 22 reviews

    Savvas K

    General Manager

    (4.3) 25 reviews

    Pavlo Pav

    Finance Manager

    (3.9) 23 reviews

  • 5.0 out of 5
    February 21, 2019

    Wanna thanks hans & the queens auto mall team this team is great so any body in the market for a car go check them out,?would definitely recommend friends... and families to go see hans

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hans Suncar

    Sales Advisor

    (4.7) 22 reviews

    Savvas K

    General Manager

    (4.3) 25 reviews

    Patrick S

    Marketing Director

    (4.3) 17 reviews

  • April 30, 2017

    I came here not planning on getting a vehicle and I came across one BMW I thought was a great fit. Well after doing all paperwork and everything I did... a little more research had a change of heart with that car and found a different one. After speaking with Pablo at QAM he expedited the new paperwork and got everything we needed to get into the vehicle of choice. It was reassuring that we could do this and we were comfortable with doing business with them. Car is absolutely amazing all around and no problems so far. Recommend

    4.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    Bill, Thank you for the great review! It was a pleasure working with you. Enjoy your new vehicle and feel free to reach out if you have any further qu...estions or concerns. -QAM Team

  • 5.0 out of 5
    February 16, 2019

    Thanks Hansen & queen auto mall for the help made it happen for me & my family and friends very happy with hand & queen auto mall thank you

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hans Suncar

    Sales Advisor

    (4.7) 22 reviews

    Savvas K

    General Manager

    (4.3) 25 reviews

    Patrick S

    Marketing Director

    (4.3) 17 reviews

  • 5.0 out of 5
    February 16, 2019

    Shondell was great and made the process go as easy as possible. I would definitely tell all my friends and refer them to the dealership and Shondell.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shondell Martin

    Sales Advisor

    (5.0) 37 reviews

  • 5.0 out of 5
    February 14, 2019

    My husband and I are looking for a BMWX3 / X5, we searched the online and found this dealership tonight. Marc was very friendly and patiently showing us... each car and Ray was giving us guideline for financing. Unfortunately, we have to leave without filling out of any paper work since we have to pick up our son, but Ray is not pushing at all... he was chatting with us and gave us his business card friendly. We'll go back tomorrow.

    Not Applicable
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    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ray M

    Sales Manager

    (4.7) 60 reviews

    Marc Cornier

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    February 14, 2019

    Wanna thanks hans & Queens auto mall for beaing so helpfull & getting me approve in just minutes thanks you hans ya the best every body go see hans

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hans Suncar

    Sales Advisor

    (4.7) 22 reviews

    Savvas K

    General Manager

    (4.3) 25 reviews

    Patrick S

    Marketing Director

    (4.3) 17 reviews

  • 5.0 out of 5
    February 10, 2019

    Black Jesus is the Lord savior and Christ when it come on to getting a good deal.Want good deal just ask for Jesus. Seriously

    5.0 out of 5
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    5.0 out of 5
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    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shondell Martin

    Sales Advisor

    (5.0) 37 reviews

  • 5.0 out of 5
    February 9, 2019

    Experience at this dealership was great. Service was quick and it was a great atmosphere as well. Edwin was very friendly and also introduced us to the... broker which was very kind.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Edwin Suncar

    Sales Associate

    (5.0) 10 reviews

  • 5.0 out of 5
    February 9, 2019

    My experience was pleasant. My salesman answered all of my questions and was transparent. The finance staff worked very hard to get me the best APR and... reviewed all documents with me. Overall, ABSOLUTELY BEST car buying experience I've ever had.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shondell Martin

    Sales Advisor

    (5.0) 37 reviews

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