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Oz Saenz gave us EXCELLENT customer service. He made our buying experience easy and quick. We will definitely recommedn family and friends to buy here.
The dealer had the vehicle type I was looking for and has low miles for the year (2008) which was important for my purchase decision. The vehicle had... been detailed well, the tires had good tread and had a recent oil change. Overall it looks like its in excellent condition. Also, they have their own garage/mechanics and stated they are ready to make right any mechanical problems with the vehicle. They were ready to deal and the sales process on purchase price as well as price on my trade-in vehicle was a good experience for me and not drawn-out and excessive as it is at larger dealerships.
Great and easy buying process. This is my 2nd purchase here, My first was very easy so I decided to come back here for my 2nd purchase. Staff is very professional... and very courteous.
Bought a cargo van a couple of weeks back. Oz worked hard to make sure that I got the loan I wanted from the bank I wanted.
Huge inventory, Easy to find what I was looking for. Really fair prices!
I was looking to buy a cargo van for work and they didn't have what I needed (price point) the first time I stopped by, so I told Oz (the salesman) what... I was looking for. Within a week he had followed up with me, letting me know they had exactly what I was looking for that had just come in on trade-in, but it was filthy. I went down and looked and, trusting Oz at his word, bought the vehicle in a state of shambles but it ran strong so I went for it. Within a week, Oz had a brand new front seat and new windshield installed and a cleaning detail done to the interior to rival any cleaning I have ever seen. I couldn't believe it was the same vehicle. I will be back to Mr. Roberts and see Oz the next time I am looking for a work van. Excellent buying experience. Thanks, Oz!
First used car purchase in a long time, everything went nice & smooth. Oz is great to work with, Definitely recommended!
Was easy to deal with, and very quick. Will recommend to friends and family.
Oz was very helpful, encouraging and worked well for us. We appreciate the NO Pressure helpful and honest way to deal with us.........................
We had a great experience working with Oz and the team at Mr Roberts Auto. They helped us find the right cargo van for our small business.............