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Rusnak BMW

(1,504 reviews)
Visit Rusnak BMW
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (866) 692-8013 (866) 692-8013
Used (888) 928-7338 (888) 928-7338
Service (866) 497-8707 (866) 497-8707

Inventory

See all 189 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2020.
Rusnak BMW is one of the nation’s most celebrated dealerships, winning the prestigious 2018 Center of Excellence Award, presented by BMW of North America making them a 7-time Center of Excellence Award winner. The Center of Excellence Award recognizes the entire team at Rusnak BMW for providing exceptional client care and concern and for demonstrating a high level of excitement and passion for the BMW brand. Our number one concern is your satisfaction. We have a strong and committed sales staff with many years of experience satisfying our customer’s needs.
Our BMW facility is a full-service local dealership excelling in the art of luxury car care and services.

Service center

Phone number (866) 497-8707

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Mark Weisberg headshot
Mark Weisberg
Sales Consultant
(36 reviews)
Nancy Lazar headshot
Nancy Lazar
Finance Manager
(32 reviews)
Leo Berry headshot
Leo Berry
Pre-Owned Manager
(16 reviews)
Ryan Bosman headshot
Ryan Bosman
Internet Sales Consultant
(10 reviews)
Rex Nahigian headshot
Rex Nahigian
Internet Sales Consultant
(10 reviews)
Nasir Khan headshot
Nasir Khan
Sales Consultant
(7 reviews)
Scott Tarnol headshot
Scott Tarnol
Sales Consultant
(6 reviews)
Vitaly Sklar headshot
Vitaly Sklar
Sales Consultant
(37 reviews)
Martik Gharibian headshot
Martik Gharibian
Sales Consultant
(13 reviews)
Ken Christ headshot
Ken Christ
General Manager
(9 reviews)
Arthur Simcox headshot
Arthur Simcox
Service Advisor
(82 reviews)
Lecoya LeJeune headshot
Lecoya LeJeune
Lease Retention Sales Consultant
(4 reviews)
Jose Martinez headshot
Jose Martinez
Parts Associate
(4 reviews)
Will Miller headshot
Will Miller
Product Concierge Specialist
(4 reviews)
Goli Sarlak headshot
Goli Sarlak
Finance Manager
(4 reviews)
Josh Gates headshot
Josh Gates
Service Advisor
(3 reviews)
Brandon Hartfield headshot
Brandon Hartfield
Sales Consultant
(3 reviews)
Carl Seehoffer headshot
Carl Seehoffer
Service Manager
(3 reviews)
Charles Ardissoni headshot
Charles Ardissoni
Parts Manager
(1 review)
Adel Atashzai headshot
Adel Atashzai
Sales Consultant
(1 review)
Matt Forutan headshot
Matt Forutan
Client Advisor
(1 review)
Matt Guevara headshot
Matt Guevara
Used Car Assistant
(1 review)
Belle Hormozi headshot
Belle Hormozi
Finance Manager
(1 review)
Masood Khairzada headshot
Masood Khairzada
Finance Manager
(1 review)
Brandon Schmidt headshot
Brandon Schmidt
Product Concierge Specialist
(1 review)
Desirae Arevalo headshot
Desirae Arevalo
Service Booker/ Warranty Assistant
Christian Contreras headshot
Christian Contreras
Parts Associate
Air Fassihi headshot
Air Fassihi
Product Concierge Specialist
Jacob Fenton headshot
Jacob Fenton
Parts Associate
Eduardo Gonzalez headshot
Eduardo Gonzalez
Parts Associate
Manfred Guzman headshot
Manfred Guzman
Service Sales Advisor
J Hodges headshot
J Hodges
Sales Operations Administrator
John Ives Jr. headshot
John Ives Jr.
Service Advisor
Tamana Kazemi headshot
Tamana Kazemi
Service Operations Specialist
Kwinn Knight headshot
Kwinn Knight
Sales Manager
Hilary Martinez headshot
Hilary Martinez
hmartinez@rusnakautogroup.com
Bryan Orphinela headshot
Bryan Orphinela
Marketing Manager
Roman Perez headshot
Roman Perez
Product Concierge Specialist
Lily Phanpaktra headshot
Lily Phanpaktra
Service Receptionist
Gabby Sierra headshot
Gabby Sierra
Sales Manager
Benjamin Tisherman headshot
Benjamin Tisherman
Product Concierge Specialist
Robert Trematerra headshot
Robert Trematerra
Sales Consultant
Jim Webb headshot
Jim Webb
Assistant Service Manager

Reviews

(1,504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusnak BMW from DealerRater.

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Such a smooth and easy car buying process!

Such a smooth and easy car buying process! I’m very happy with the great service I received!

Such a smooth and easy car buying process!

Such a smooth and easy car buying process! I’m very happy with the great service I received!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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Outstanding Experience at Rusnak BMW with Vitaly Sklar!

Outstanding Experience at Rusnak BMW with Vitaly Sklar! I recently had the pleasure of visiting Rusnak BMW, and I can confidently say it was one of the best automotive dealership experiences I’ve ever had. From the moment I walked in, the staff made me feel welcomed and valued. A special shoutout goes to Vitaly Sklar, who went above and beyond to make sure I found the perfect vehicle. Vitaly was incredibly knowledgeable, patient, and attentive to my needs. He took the time to thoroughly explain the features of the various models I was interested in and provided honest, helpful insights that made my decision much easier. What impressed me most was Vitaly’s professionalism and genuine enthusiasm for BMW cars. He was never pushy, but always available to answer questions and offer guidance. The entire process, from test drive to financing, was smooth and transparent. Rusnak BMW’s showroom is top-notch, with a welcoming atmosphere and a wide selection of vehicles. The staff’s dedication to customer satisfaction truly sets this dealership apart. Thanks to Vitaly Sklar’s exceptional service, I drove off feeling confident and excited about my new BMW. I highly recommend Rusnak BMW to anyone looking for a premium car-buying experience, and I especially encourage you to ask for Vitaly – you won’t be disappointed! Five stars all the way!

Outstanding Experience at Rusnak BMW with Vitaly Sklar!

Outstanding Experience at Rusnak BMW with Vitaly Sklar! I recently had the pleasure of visiting Rusnak BMW, and I can confidently say it was one of the best automotive dealership experiences I’ve ever had. From the moment I walked in, the staff made me feel welcomed and valued. A special shoutout goes to Vitaly Sklar, who went above and beyond to make sure I found the perfect vehicle. Vitaly was incredibly knowledgeable, patient, and attentive to my needs. He took the time to thoroughly explain the features of the various models I was interested in and provided honest, helpful insights that made my decision much easier. What impressed me most was Vitaly’s professionalism and genuine enthusiasm for BMW cars. He was never pushy, but always available to answer questions and offer guidance. The entire process, from test drive to financing, was smooth and transparent. Rusnak BMW’s showroom is top-notch, with a welcoming atmosphere and a wide selection of vehicles. The staff’s dedication to customer satisfaction truly sets this dealership apart. Thanks to Vitaly Sklar’s exceptional service, I drove off feeling confident and excited about my new BMW. I highly recommend Rusnak BMW to anyone looking for a premium car-buying experience, and I especially encourage you to ask for Vitaly – you won’t be disappointed! Five stars all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Rusnak BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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Vitaly went above and beyond to assist me with my

Vitaly went above and beyond to assist me with my purchase of a new vehicle and I had excellent service from everyone I came in contact with during the course of my purchase.

Vitaly went above and beyond to assist me with my

Vitaly went above and beyond to assist me with my purchase of a new vehicle and I had excellent service from everyone I came in contact with during the course of my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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I’ve had an Amazing experience with Rusnak BMW, Vitaly

I’ve had an Amazing experience with Rusnak BMW, Vitaly was absolutely knowledgeable and helpful, He walked me trough the process step by step and made it a pleasant experience.

I’ve had an Amazing experience with Rusnak BMW, Vitaly

I’ve had an Amazing experience with Rusnak BMW, Vitaly was absolutely knowledgeable and helpful, He walked me trough the process step by step and made it a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Rusnak BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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Kevin Woods, Client Advisor and Nancy Lazar, Finance

Kevin Woods, Client Advisor and Nancy Lazar, Finance Manager were spectacular and made the purchase experience so very smooth, easy and pleasant. This is the best car buying experience we?ve ever had! I highly recommend purchasing your next vehicle with Rusnak BMW and specifically with Kevin!

Kevin Woods, Client Advisor and Nancy Lazar, Finance

Kevin Woods, Client Advisor and Nancy Lazar, Finance Manager were spectacular and made the purchase experience so very smooth, easy and pleasant. This is the best car buying experience we?ve ever had! I highly recommend purchasing your next vehicle with Rusnak BMW and specifically with Kevin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bernadette, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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I recently worked with Kote after my car was unexpectedly

I recently worked with Kote after my car was unexpectedly totaled, and I couldn?t have asked for a better experience. From the very first call, Kote was kind, patient, and really listened to what I needed. He helped me secure a comparable lease quickly and handled everything efficiently over the phone. When I arrived at the dealership, all the paperwork was ready thanks to Kote and Arris ? I was in and out in under 90 minutes. It was low-stress, easy, and seamless from start to finish. Kote truly made a difficult situation so much easier, and I?m incredibly grateful for his professionalism, responsiveness, and support. I highly recommend working with him if you?re looking for someone who genuinely cares about making the process smooth and simple

I recently worked with Kote after my car was unexpectedly

I recently worked with Kote after my car was unexpectedly totaled, and I couldn?t have asked for a better experience. From the very first call, Kote was kind, patient, and really listened to what I needed. He helped me secure a comparable lease quickly and handled everything efficiently over the phone. When I arrived at the dealership, all the paperwork was ready thanks to Kote and Arris ? I was in and out in under 90 minutes. It was low-stress, easy, and seamless from start to finish. Kote truly made a difficult situation so much easier, and I?m incredibly grateful for his professionalism, responsiveness, and support. I highly recommend working with him if you?re looking for someone who genuinely cares about making the process smooth and simple

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Lori, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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Great service knowledgeable people not looking to rip you

Great service knowledgeable people not looking to rip you off. Service has been always good

Great service knowledgeable people not looking to rip you

Great service knowledgeable people not looking to rip you off. Service has been always good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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Very professional!

Very professional! Sales agents very knowledgeable and helpful.Financial department very fast ,pleasant and patient .

Very professional!

Very professional! Sales agents very knowledgeable and helpful.Financial department very fast ,pleasant and patient .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! We hope you have a great day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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Mark was super helpful and made the whole process

Mark was super helpful and made the whole process enjoyable. While I’m super happy with my car the whole process is still very laborious - lots of papers to sign and you would think this could all be virtual or more seamless.

Mark was super helpful and made the whole process

Mark was super helpful and made the whole process enjoyable. While I’m super happy with my car the whole process is still very laborious - lots of papers to sign and you would think this could all be virtual or more seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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I recently purchased a BMW iX from Kevin Woods at

I recently purchased a BMW iX from Kevin Woods at Thousand Oaks, and I couldn’t be more pleased with the experience. From start to finish, Kevin provided outstanding customer service, ensuring the entire process was seamless and stress-free. His deep knowledge of the vehicle, along with his clear and prompt communication, made me feel confident in my decision. He took the time to answer all my questions, walked me through the features, and ensured everything was smooth from test drive to final paperwork. If you’re looking for a professional, knowledgeable, and customer-focused experience, I highly recommend working with Kevin!

I recently purchased a BMW iX from Kevin Woods at

I recently purchased a BMW iX from Kevin Woods at Thousand Oaks, and I couldn’t be more pleased with the experience. From start to finish, Kevin provided outstanding customer service, ensuring the entire process was seamless and stress-free. His deep knowledge of the vehicle, along with his clear and prompt communication, made me feel confident in my decision. He took the time to answer all my questions, walked me through the features, and ensured everything was smooth from test drive to final paperwork. If you’re looking for a professional, knowledgeable, and customer-focused experience, I highly recommend working with Kevin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Niamh, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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