Reviews
Such a smooth and easy car buying process!
Such a smooth and easy car buying process! I’m very happy with the great service I received!
Such a smooth and easy car buying process!
Such a smooth and easy car buying process! I’m very happy with the great service I received!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
Outstanding Experience at Rusnak BMW with Vitaly Sklar!
Outstanding Experience at Rusnak BMW with Vitaly Sklar! I recently had the pleasure of visiting Rusnak BMW, and I can confidently say it was one of the best automotive dealership experiences I’ve ever had. From the moment I walked in, the staff made me feel welcomed and valued. A special shoutout goes to Vitaly Sklar, who went above and beyond to make sure I found the perfect vehicle. Vitaly was incredibly knowledgeable, patient, and attentive to my needs. He took the time to thoroughly explain the features of the various models I was interested in and provided honest, helpful insights that made my decision much easier. What impressed me most was Vitaly’s professionalism and genuine enthusiasm for BMW cars. He was never pushy, but always available to answer questions and offer guidance. The entire process, from test drive to financing, was smooth and transparent. Rusnak BMW’s showroom is top-notch, with a welcoming atmosphere and a wide selection of vehicles. The staff’s dedication to customer satisfaction truly sets this dealership apart. Thanks to Vitaly Sklar’s exceptional service, I drove off feeling confident and excited about my new BMW. I highly recommend Rusnak BMW to anyone looking for a premium car-buying experience, and I especially encourage you to ask for Vitaly – you won’t be disappointed! Five stars all the way!
Outstanding Experience at Rusnak BMW with Vitaly Sklar!
Outstanding Experience at Rusnak BMW with Vitaly Sklar! I recently had the pleasure of visiting Rusnak BMW, and I can confidently say it was one of the best automotive dealership experiences I’ve ever had. From the moment I walked in, the staff made me feel welcomed and valued. A special shoutout goes to Vitaly Sklar, who went above and beyond to make sure I found the perfect vehicle. Vitaly was incredibly knowledgeable, patient, and attentive to my needs. He took the time to thoroughly explain the features of the various models I was interested in and provided honest, helpful insights that made my decision much easier. What impressed me most was Vitaly’s professionalism and genuine enthusiasm for BMW cars. He was never pushy, but always available to answer questions and offer guidance. The entire process, from test drive to financing, was smooth and transparent. Rusnak BMW’s showroom is top-notch, with a welcoming atmosphere and a wide selection of vehicles. The staff’s dedication to customer satisfaction truly sets this dealership apart. Thanks to Vitaly Sklar’s exceptional service, I drove off feeling confident and excited about my new BMW. I highly recommend Rusnak BMW to anyone looking for a premium car-buying experience, and I especially encourage you to ask for Vitaly – you won’t be disappointed! Five stars all the way!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Rusnak BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
Vitaly went above and beyond to assist me with my
Vitaly went above and beyond to assist me with my purchase of a new vehicle and I had excellent service from everyone I came in contact with during the course of my purchase.
Vitaly went above and beyond to assist me with my
Vitaly went above and beyond to assist me with my purchase of a new vehicle and I had excellent service from everyone I came in contact with during the course of my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
I’ve had an Amazing experience with Rusnak BMW, Vitaly
I’ve had an Amazing experience with Rusnak BMW, Vitaly was absolutely knowledgeable and helpful, He walked me trough the process step by step and made it a pleasant experience.
I’ve had an Amazing experience with Rusnak BMW, Vitaly
I’ve had an Amazing experience with Rusnak BMW, Vitaly was absolutely knowledgeable and helpful, He walked me trough the process step by step and made it a pleasant experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Rusnak BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
Kevin Woods, Client Advisor and Nancy Lazar, Finance
Kevin Woods, Client Advisor and Nancy Lazar, Finance Manager were spectacular and made the purchase experience so very smooth, easy and pleasant. This is the best car buying experience we?ve ever had! I highly recommend purchasing your next vehicle with Rusnak BMW and specifically with Kevin!
Kevin Woods, Client Advisor and Nancy Lazar, Finance
Kevin Woods, Client Advisor and Nancy Lazar, Finance Manager were spectacular and made the purchase experience so very smooth, easy and pleasant. This is the best car buying experience we?ve ever had! I highly recommend purchasing your next vehicle with Rusnak BMW and specifically with Kevin!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bernadette, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
I recently worked with Kote after my car was unexpectedly
I recently worked with Kote after my car was unexpectedly totaled, and I couldn?t have asked for a better experience. From the very first call, Kote was kind, patient, and really listened to what I needed. He helped me secure a comparable lease quickly and handled everything efficiently over the phone. When I arrived at the dealership, all the paperwork was ready thanks to Kote and Arris ? I was in and out in under 90 minutes. It was low-stress, easy, and seamless from start to finish. Kote truly made a difficult situation so much easier, and I?m incredibly grateful for his professionalism, responsiveness, and support. I highly recommend working with him if you?re looking for someone who genuinely cares about making the process smooth and simple
I recently worked with Kote after my car was unexpectedly
I recently worked with Kote after my car was unexpectedly totaled, and I couldn?t have asked for a better experience. From the very first call, Kote was kind, patient, and really listened to what I needed. He helped me secure a comparable lease quickly and handled everything efficiently over the phone. When I arrived at the dealership, all the paperwork was ready thanks to Kote and Arris ? I was in and out in under 90 minutes. It was low-stress, easy, and seamless from start to finish. Kote truly made a difficult situation so much easier, and I?m incredibly grateful for his professionalism, responsiveness, and support. I highly recommend working with him if you?re looking for someone who genuinely cares about making the process smooth and simple
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lori, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
Great service knowledgeable people not looking to rip you
Great service knowledgeable people not looking to rip you off. Service has been always good
Great service knowledgeable people not looking to rip you
Great service knowledgeable people not looking to rip you off. Service has been always good
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
Very professional!
Very professional! Sales agents very knowledgeable and helpful.Financial department very fast ,pleasant and patient .
Very professional!
Very professional! Sales agents very knowledgeable and helpful.Financial department very fast ,pleasant and patient .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! We hope you have a great day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
Mark was super helpful and made the whole process
Mark was super helpful and made the whole process enjoyable. While I’m super happy with my car the whole process is still very laborious - lots of papers to sign and you would think this could all be virtual or more seamless.
Mark was super helpful and made the whole process
Mark was super helpful and made the whole process enjoyable. While I’m super happy with my car the whole process is still very laborious - lots of papers to sign and you would think this could all be virtual or more seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
I recently purchased a BMW iX from Kevin Woods at
I recently purchased a BMW iX from Kevin Woods at Thousand Oaks, and I couldn’t be more pleased with the experience. From start to finish, Kevin provided outstanding customer service, ensuring the entire process was seamless and stress-free. His deep knowledge of the vehicle, along with his clear and prompt communication, made me feel confident in my decision. He took the time to answer all my questions, walked me through the features, and ensured everything was smooth from test drive to final paperwork. If you’re looking for a professional, knowledgeable, and customer-focused experience, I highly recommend working with Kevin!
I recently purchased a BMW iX from Kevin Woods at
I recently purchased a BMW iX from Kevin Woods at Thousand Oaks, and I couldn’t be more pleased with the experience. From start to finish, Kevin provided outstanding customer service, ensuring the entire process was seamless and stress-free. His deep knowledge of the vehicle, along with his clear and prompt communication, made me feel confident in my decision. He took the time to answer all my questions, walked me through the features, and ensured everything was smooth from test drive to final paperwork. If you’re looking for a professional, knowledgeable, and customer-focused experience, I highly recommend working with Kevin!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Niamh, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com