Reviews
Salespeople were polite , attentive, caring, respectful, honest in statements. Left to ponder purchasing and called back to inform them what would “seal the deal” and they agreed. Happy with purchase. A little heavy handed on pushing various warranties.
Salespeople were polite , attentive, caring, respectful, honest in statements. Left to ponder purchasing and called back to inform them what would “seal the deal” and they agreed. Happy with purchase. A little heavy handed on pushing various warranties.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a really great sales guy helping me (Gabriel). Also the trade-in with my leased bmw was great (I think Leo). No complaints at all about any of the negotiations or buying process. In my opinion(and I only do this every few years so what do I know) I wish that the beginning of the finance period we could have reviewed the numbers- just an acknowledgement of where things stood and before I started signing off my existing car and before the new lease was established. I also had a scheduled appointment and perhaps they could streamline things so the wait is shortened. But the actual sales person and trade in person 10/10.
I had a really great sales guy helping me (Gabriel). Also the trade-in with my leased bmw was great (I think Leo). No complaints at all about any of the negotiations or buying process. In my opinion(and I only do this every few years so what do I know) I wish that the beginning of the finance period we could have reviewed the numbers- just an acknowledgement of where things stood and before I started signing off my existing car and before the new lease was established. I also had a scheduled appointment and perhaps they could streamline things so the wait is shortened. But the actual sales person and trade in person 10/10.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Welcoming experience, knowledge, supportive friend respect all other things you need to know they will taught you from warrant to maintain to expose to the sun to high-tech screen
Welcoming experience, knowledge, supportive friend respect all other things you need to know they will taught you from warrant to maintain to expose to the sun to high-tech screen
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had an awesome experience with Rusnak BMW. My contact Pat was super helpful, quick to respond, honest, no haggle. I felt at home during my time and 200 % trusted to Pat and the dealership to the point that I did not even check if the out the door price was correct on the contract when I signed it. It surely was though. I was shopping for a few yr used vehicles and was told they only sell excellent lease returns and I could tell when I got to see the car. The car is impeccably clean like brand new. I would definitely but my cats from them moving forward. 10* Rating from Me
I had an awesome experience with Rusnak BMW. My contact Pat was super helpful, quick to respond, honest, no haggle. I felt at home during my time and 200 % trusted to Pat and the dealership to the point that I did not even check if the out the door price was correct on the contract when I signed it. It surely was though. I was shopping for a few yr used vehicles and was told they only sell excellent lease returns and I could tell when I got to see the car. The car is impeccably clean like brand new. I would definitely but my cats from them moving forward. 10* Rating from Me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
An excellent experience with Pat Rodriguez and Kathy Cong. Very direct and accommodating. I was looking nationally for the properly optioned car and not only was the car like new, and minor cosmetic issues were tended to within two days of interest in the car. Highly recommend.
An excellent experience with Pat Rodriguez and Kathy Cong. Very direct and accommodating. I was looking nationally for the properly optioned car and not only was the car like new, and minor cosmetic issues were tended to within two days of interest in the car. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!
Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
From start to finish getting my CPO x5 45e w Rusnak BMW was great. They listened to my needs, answered my questions and made it as easy as it can be. The only missing star was in hindsight going over the paperwork by myself after the fact, I wish I?d asked for more breakdowns of the different prices during the process.
From start to finish getting my CPO x5 45e w Rusnak BMW was great. They listened to my needs, answered my questions and made it as easy as it can be. The only missing star was in hindsight going over the paperwork by myself after the fact, I wish I?d asked for more breakdowns of the different prices during the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Lindsay, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
great service and sales reps here. Always take care of us without hassle or too many dealership shenanigans
great service and sales reps here. Always take care of us without hassle or too many dealership shenanigans
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly. They listened to me and got me in the car that fit me
Very friendly. They listened to me and got me in the car that fit me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealer ship. Bought a used BMW eV from Ryan and Leo. They did not use high pressure sales practices, and seemed fair.
Great dealer ship. Bought a used BMW eV from Ryan and Leo. They did not use high pressure sales practices, and seemed fair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car