Reviews
I bought a used cpo vehicle from here and really enjoyed the experience. The only downside was that it was a long line to get to the financing person to get me processed.
I bought a used cpo vehicle from here and really enjoyed the experience. The only downside was that it was a long line to get to the financing person to get me processed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Scott was very patient and helpful with me navigating a car decision. No pressure compared to other dealers I stopped at. His follow up helped me get the best car for me in my price range. Thank you to you Scott and your entire team.
Scott was very patient and helpful with me navigating a car decision. No pressure compared to other dealers I stopped at. His follow up helped me get the best car for me in my price range. Thank you to you Scott and your entire team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very disappointed with my experience at Rusnak BMW. I brought my car in for service, and when I got it back, my hoodie was missing. The only other personal items I had in the car were my radar detector and a bottle of water, so there was barely anything inside to begin with. I find it extremely concerning that something could go missing while my vehicle was in their care. I don’t feel comfortable trusting this dealership with my car or personal belongings after this experience. Customers should be able to leave their vehicles for service without worrying about their property disappearing. Extremely disappointing and unprofessional.
Very disappointed with my experience at Rusnak BMW. I brought my car in for service, and when I got it back, my hoodie was missing. The only other personal items I had in the car were my radar detector and a bottle of water, so there was barely anything inside to begin with. I find it extremely concerning that something could go missing while my vehicle was in their care. I don’t feel comfortable trusting this dealership with my car or personal belongings after this experience. Customers should be able to leave their vehicles for service without worrying about their property disappearing. Extremely disappointing and unprofessional.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Connor, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
Very professional and high quality. Customer support is incredible. Our manager Vitaliy made the process of purchasing a car pleasant and convenient. Before leaving the salon, the maximum necessary information was provided, the application was installed.
Very professional and high quality. Customer support is incredible. Our manager Vitaliy made the process of purchasing a car pleasant and convenient. Before leaving the salon, the maximum necessary information was provided, the application was installed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
The entire experience was outstanding. This is my second experience with Rusnak BMW - both times were a pleasure with the sales, management, customer service and the genius staff. They all made me feel welcomed and appreciated.
The entire experience was outstanding. This is my second experience with Rusnak BMW - both times were a pleasure with the sales, management, customer service and the genius staff. They all made me feel welcomed and appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! We are always more than happy to assist you if anything else comes up. Take care! Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
Easy buying experience. Salesman was very helpful. They had a car I wanted to buy. There was a small cosmetic issue which they repaired quickly.
Easy buying experience. Salesman was very helpful. They had a car I wanted to buy. There was a small cosmetic issue which they repaired quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
Great location to buy A BMW. Kianoush and Polo are fantastic to work with! We purchased a 2024 i4 and leased a 2026 i4. We love them both!
Great location to buy A BMW. Kianoush and Polo are fantastic to work with! We purchased a 2024 i4 and leased a 2026 i4. We love them both!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
Excellent and straightforward approach by the salesman. A large inventory of cars to choose from. The salesman had good follow up without being pushy. From start to finish the process was well organized and resulted in a satisfied customer.
Excellent and straightforward approach by the salesman. A large inventory of cars to choose from. The salesman had good follow up without being pushy. From start to finish the process was well organized and resulted in a satisfied customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
I’ve bought several cars through Resnak And I’ve always appreciated the service and team support.
I’ve bought several cars through Resnak And I’ve always appreciated the service and team support.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lee, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
Kianoush and Polo are the best team and Greta to work with. We love our new cars!
Kianoush and Polo are the best team and Greta to work with. We love our new cars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.