Randy Marion Chevrolet Buick Cadillac

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Randy Marion Chevrolet Buick Cadillac Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 8:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2004

Why Shop Randy Marion?

...


Randy Marion is a name that is almost as synonymous with Mooresville as Race City U.S.A. Serving the greater Charlotte/Lake Norman area for the past 23 years we have grown and expanded to meet the needs and wants of the community. We feel we supply the greatest brands in the industry today, including Chevrolet, Buick, GMC, Isuzu, Subaru, and now Cadillac.

Knowing our customers are savvy car buyers, we utilize the best technology and are enhancing our sales methods daily. Our websites are equipped with up-to-date detailed inventory reports, payment and financing calculators, quick-quote options, vivid pictures and more.

"The King of Price."

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

$20

Wheel Balance

$39.95 and up*

Replace Brake Fluid

$93.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
152 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 2, 2018

    My husband called over the weekend and talked to Mike about a used truck. He would not negotiable the price. Today my husband called again and talked... to another salesman about the same truck. A message was left for Mike to call us. We drove 90 minutes one way. When we got out of the car we were meet by Mike. We asked where the truck was. He said oh that truck has been sold. We left frustrated after wasting a whole evening and a tank of gas. There was no regard for us. We will never deal with Randy Marion again. I had planned to buy a new cadillac XT4 but not from them. I guess Mike was too busy smoking that cigarette to call us.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Betty, We hate that this was your experience! We appreciate every customer finding us, especially those who live further out of the area and know you ...have many choices when picking a dealership. Unfortunately, we are unable to hold vehicles, but we do agree that there should have been better communication. We will most certainly address this with all parties involved with your experience.

  • 5.0 out of 5
    September 15, 2018

    Mr Dan Stump provided great personable customer service. Please go see Dan the Man if you’re looking to purchase a vehicle at Randy Marion Chevrolet

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 4, 2015

    I recently took my 2001 Pontiac to Randy Marion for a recall item. The service Consultant Mike was very helpful, friendly and explained everything to me.... A part had to be ordered and was there in one day. I waited while they finished the work on my car, again everyone was friendly and helpful. Mike explained what repairs were made and when to bring the car in for another check up. I am very pleased with the Service Department.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much Helen W. We appreciate the time you took to tell us about your experience and we are glad we were able to make your recall experie...nce with our service department a good one!

  • 1.0 out of 5
    August 25, 2018

    My daughter and I drove over an hour to look at a used car at this dealership which was advertised online. We arrived, test drove the car with a salesman,... and we handed off to another salesperson to talk price. After waiting over half an hour for the “out the door” price, we were told the car would cost $2,990 MORE than the price listed on their website. This was due to a“reconditioning fee”, “ResistAll treatment” (both totaling $1,400) an exorbitant admin fee ($800 alone), tax and dmv fees. Suffice to say, we were swindled into a long drive, a long night, and getting a teenagers hopes up...for absolutely NOtHinG. I knew to expect a high doc fee from this dealer and of course had factored in tax and dmv costs but the other charges...BOGUS and should be added to the price of the car on the front end. Don’t waste your time, go to a dealer who is honest and up front about their true prices. Shameful.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry that you feel this way and it is truly not our intentions to mislead you in any way. All additional fees are stated in the dealership dis...claimers on all of our websites, including third party website.

  • 5.0 out of 5
    August 20, 2018

    Dan Stump did an emaculant job getting us into the right vehicle to fit the need for our family. I personally would highly recommend him to anyone, he... works hard to make sure each of your expectations are met!! We will definitely shop here again, excellent staff--go see Dan.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 5, 2018

    I bought a used 2015 Mazda CX-5 here and everyone was so cordial and easy to talk to! Even when we got to talking numbers, things went splendidly. It didn't... feel awkward like it does at most places. I would highly recommend doing business here!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 21, 2018

    Took my Cadillac there for an oil change and tire rotation. They examined my car and told me I needed new back shocks. This was their 3rd time trying... to sell me new shocks, which are really expensive. Problem was this time I had just had my shocks replaced 3 months prior and my shocks were in perfect condition but they tried to sell me new shocks anyway. A blatant attempt at theft. That may be why every time I go there their service staff has turned over almost 100%. They can't keep people to work there.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to tell us about your experience. We apologize that you felt like we were unconditionally recommending a service and we ...will look into the communication break down to see what may have gone wrong or where training opportunities may be needed. Your feedback is valuable to us.

  • 5.0 out of 5
    May 5, 2018

    Great price on the oil change and quick service. Friendly employees.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 2, 2018

    The car buying experience was made very pleasurable at Randy Marion Chevolet. The process in completing the paperwork takes too long!!

    2.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very glad you had a pleasurable buying experience. We've done our best to streamline the paperwork portion of the process for each custome...r, but unfortunately sometimes it does take a little bit to pull every together. Thank you for taking the time to review us.

  • 5.0 out of 5
    April 14, 2018

    I have been shopping for a new ride for sometime now...When i found what i liked it was at Randy Marions , Fairly priced and well advertised...Im not a... phone person so to speak and would rather use email to discuss the automobile...I made the dealer aware of this and they respected my preference and emailed me...They did not constantly call and try and get ahold of me like other dealers have..When a dealer doesn't respect your preferences of communication and hounds you its time to KICK them to the curb...Marion has been in business long enough to know the the customer is number ONE..I havent yet purchased a vehicle because of working in two different states most of the time...I will be in NC more often starting this week and planning to visit the dealer and check there inventory to see what i like and what kind of deal they offer...I will also give them the opportunity to find me the auto of my choice and purchase the vehicle from them...That is how much they have impressed me in my search...Im not going anywhere else.....When you see there commercials remember they are true to there word !!!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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