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Team Chevrolet Buick GMC of Salisbury

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Chevrolet Buick GMC of Salisbury from DealerRater.

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Best truck buying experience ever,by far.

I have bought cars and trucks for more than 40 years, this was by far the best experience I have ever had buying a new vehicle. Great price, great value for my trade and one of the best general managers I have ever seen. The sales lady was awesome, if you need a vehicle go see Bebe🤓

Best truck buying experience ever,by far.

I have bought cars and trucks for more than 40 years, this was by far the best experience I have ever had buying a new vehicle. Great price, great value for my trade and one of the best general managers I have ever seen. The sales lady was awesome, if you need a vehicle go see Bebe🤓

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AVOID LYING SCAMMERS

These guys are the definition of sleezy car salesmen! AVOID! They had a price listed on cars.com I called them and they said that was a promotion price for the weekend but if I brought the ad in they will honor it. I asked for that in writing because I was taking the day off to drive 3 hours to get there. A manager emailed me. I get there and they would not honor that price or even come down $1. I showed them the email he shrugged and said I didn't talk to him so he didn't care. The GM wasn't there but I left a message on his vm. This was very dirty and sleezy, I made it clear on the phone I would not go down there unless they honored the price. Manager emails mean nothing. I called their regional center they said they would pass on to the manager that told me they would honor the price. Made me drive 6 hours round trip with my toddlers, take the day off, all of which they knew the day before, so they could attempt to scam me with a bait and switch. Worst dealership I've ever dealt with. I was already financed and had $15k in my pocket for a down payment. Absolute sleezy unprofessional liars here. stay away!

AVOID LYING SCAMMERS

These guys are the definition of sleezy car salesmen! AVOID! They had a price listed on cars.com I called them and they said that was a promotion price for the weekend but if I brought the ad in they will honor it. I asked for that in writing because I was taking the day off to drive 3 hours to get there. A manager emailed me. I get there and they would not honor that price or even come down $1. I showed them the email he shrugged and said I didn't talk to him so he didn't care. The GM wasn't there but I left a message on his vm. This was very dirty and sleezy, I made it clear on the phone I would not go down there unless they honored the price. Manager emails mean nothing. I called their regional center they said they would pass on to the manager that told me they would honor the price. Made me drive 6 hours round trip with my toddlers, take the day off, all of which they knew the day before, so they could attempt to scam me with a bait and switch. Worst dealership I've ever dealt with. I was already financed and had $15k in my pocket for a down payment. Absolute sleezy unprofessional liars here. stay away!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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TEST drive but no truck

I set up a test drive for September 11 ,2021 at 1:00 I was text at 10: 00 too insure I was come I live 2 hrs away. When I arrived they didn't have the truck. I talked to the sale manager about the issues. He was VERY disrespectful I asked for his name he refused to give me his name. As I walked out he shouted his name Cole.. I spent 30 dollar is gas and 4 hrs of my day Stay away from here......

TEST drive but no truck

I set up a test drive for September 11 ,2021 at 1:00 I was text at 10: 00 too insure I was come I live 2 hrs away. When I arrived they didn't have the truck. I talked to the sale manager about the issues. He was VERY disrespectful I asked for his name he refused to give me his name. As I walked out he shouted his name Cole.. I spent 30 dollar is gas and 4 hrs of my day Stay away from here......

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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THE BEST EVER!! Will always bring my car here!!!!!

I want to thank Tabitha, Hannah, McKenzie and Scott -- They were all so wonderful, kind, and so Helpful. I wouldn't take my car anywhere else! When I leave there I am completely confident that my car is well maintained. You guys are the Greatest!

THE BEST EVER!! Will always bring my car here!!!!!

I want to thank Tabitha, Hannah, McKenzie and Scott -- They were all so wonderful, kind, and so Helpful. I wouldn't take my car anywhere else! When I leave there I am completely confident that my car is well maintained. You guys are the Greatest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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TEAM Chevrolet Review

Buying experience was very easy. Josi made everything simple. See Josi if you need a new car. She’ll take good care of you. The test drive experience was great and the facility itself is nice.

TEAM Chevrolet Review

Buying experience was very easy. Josi made everything simple. See Josi if you need a new car. She’ll take good care of you. The test drive experience was great and the facility itself is nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great feedback. We are pleased to hear Josie made your experience with us awesome!

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very satisfied with the salesman and dealership

We were very satisfied with the salesman and dealership. The car I was looking for was on the lot. Was able to test drive it and they offered a trade-in value quickly. Everyone there welcomed us and made us feel comfortable. Will do more business there.

very satisfied with the salesman and dealership

We were very satisfied with the salesman and dealership. The car I was looking for was on the lot. Was able to test drive it and they offered a trade-in value quickly. Everyone there welcomed us and made us feel comfortable. Will do more business there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

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Shady business

Do not purchase a vehicle here they lie about pricing. Bait and switch constantly they even messed up a recent service repair causing our vehicle to become undrivable and the service manager took no accountability for the issue what so ever. Will be reaching out to corporate and hiring a lawyer because they messed my car up and did some shady repairs on it when i called them out on it. Trying to CYA wont work. So anyone reading up on whether or ot they should go here to buy a car just dont do it. Dont walk RUN! AWAY from this dealership

Shady business

Do not purchase a vehicle here they lie about pricing. Bait and switch constantly they even messed up a recent service repair causing our vehicle to become undrivable and the service manager took no accountability for the issue what so ever. Will be reaching out to corporate and hiring a lawyer because they messed my car up and did some shady repairs on it when i called them out on it. Trying to CYA wont work. So anyone reading up on whether or ot they should go here to buy a car just dont do it. Dont walk RUN! AWAY from this dealership

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to review our dealership. I'm going to be sharing the information you provided with the General Sales Manager, but in the meantime please feel free to contact me with any other questions or concerns. We are grateful for your business and want to assure you are completely satisfied with all services at Team Chevrolet of Salisbury. - Matt Raymond Director of Business Development mraymond@thechevyteam.com

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Great Experience

We have purchased a lot of vehicles through the years. This was by far the best experience with a car dealership we have ever had. A special thank you to our salesperson, Manny, he was super friendly, honest, and very knowledgeable.

Great Experience

We have purchased a lot of vehicles through the years. This was by far the best experience with a car dealership we have ever had. A special thank you to our salesperson, Manny, he was super friendly, honest, and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Apparently they didn't listen

Looking for a 4x4 and they actually called me and asked why I didn't want a 4x2 instead. When a customer tells you what they want is really need to question it?

Apparently they didn't listen

Looking for a 4x4 and they actually called me and asked why I didn't want a 4x2 instead. When a customer tells you what they want is really need to question it?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Truck Service

Pretty good service and fast service, excellent customer service

Truck Service

Pretty good service and fast service, excellent customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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