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The service department replaced the side view mirror on my 2002 Tacoma truck. It is as “good as new” again! The final cost was the quoted estimate. Thanks!
It is a joy to learn of your satisfaction in regards to our services for your Tacoma. Glad we could help you out, Dave!
Recently had service done on my vehicle, no appointment was set so I walked in not knowing how long the wait would be. I was greeted by Ros and he was... glad to take care of my needs. Service was quick and easy I highly recommend this dealership ship.
Thank you for the recommendation, Alex. It was a pleasure to assist you. We look forward to any future visits.
I have had my Toyota for 2 years and the service at Toyota Scion of Clovis is exceptional.
This a place where i love to go they treat you good service is amazing and fast Tony Garcia very helpful Thank you so much
You're so welcome! We are glad to see that Tony's exceptional service left such a positive impression on you. We look forward to your next visit!
Elias was my service guy he was very good. Knowledgeable and professional. He explained what needed to be fixed, and was transparent about the cost of... repairs.
Janet, thank you for the positive feedback! We are delighted to know that you had a good service experience with us and with the help of Elias who was... knowledgeable and professional. We hope that you will continue to visit us.
Raul is the best in the West for sales and service. I came all the way from Petaluma to buy a RAV4 for my mom, and Raul gave me a deal no one could beat... south Santa Rosa!
Thank you for the positive review! We are thrilled to hear that you had such a pleasant experience.
Excellent service by service manager Paul! He took a step above and beyond your average service manager My Toyota is running like a champ! Over 220,000... miles and still a smooth ride! Thanks to Paul's determination to get it right! Thanks Paul! Great job!
Thank you for the five stars, Blanca! We are pleased to see that Paul went the extra mile to make sure your Toyota was running perfectly and safely. P...lease come back at any time!
I made a service appointment for 7:00 AM. I arrived at 6:45 AM and was greeted right away and told my oil change would a wait time of 1 1/2 hours. I had... a cup of coffee on their lounge and the service was done by 7:45. Super speedy and friendly!!
Thank you for sharing your efficient Experience, Susan. We work hard to complete our work in a timely manner. Let us know when you need any further as...sistance.
Typical bait and switch situation at this dirty dealership. I sent my parents tonight after negotiating for two vehicles, once they arrived they instantly... tried to take advantage of them because they believed they wouldn’t know any better. My father calls me and tells me, hey the numbers are totally different I don’t know what happened. The two sales manager had up the price from the previously negotiated price and then tried to have them pay additional 5000 dollars as down payment. They were essentially having them pay for “gap insurance” when leased vehicles come with gap. They would have been paying 2000 over msrp and 9000 over the negotiated price. These guys saw my parents, an elderly couple with broken english and thought we can make some money. The second I got on the phone they magically dropped the 5000 and tried to lower the price a bit but not to the negotiated price. At the end no transaction was completed, thankfully. These two guys, Chema and Chris are the actual managers and if you have xxxx at the top, you can’t imagine what’s at the bottom. It’s actually just sad, I hope this helps anyone dealing with this dealership.
Javier, I apologize that you did not receive the level of service you expected during your recent Sales experience and would like the opportunity to ...discuss your experience. Can you please send your contact information to me at firstname.lastname@example.org? I look forward to hearing from you. Jon Hagan General Manager Toyota of Clovis
My husband was discussing a vehicle with Sam through text message since Tuesday. There were no pictures available and my husband requested just any pics... to see if the vehicle wS worth the drive. He stated they have professional pics done and didn't send them until Wednesday, at which point my husband made an appt for Thursday morning at 10. We drove 4 hours to view a specific car, only to receive a call a few minutes before the appt that there was someone else there with an appt at 10, as well. According to several employees, there was a mistake, we should not have both been given an appt at the same time. The first person made their appt on Tuesday, so they had priority. We waited for 1 1/2 hours to find out whether they were going to take the car, which they did decide to do... Yes, employees were apologetic and we were offered a tank of gas for our trouble, but a tank of gas doesn't fix our total drive of 8 hours and a 1 1/2 hour wait at the dealership for absolutely nothing because someone in the business office couldn't figure out scheduling 2 appts on the same day at the same time was not a good idea. It was unprofessional, and a complete waste of a personal day from work that we can't get back. Plus, we got the opportunity to watch someone else get the car we've been looking for for the past few months. Thanks!
Rhea, I'm sorry to hear about your disappointment and concern regarding a duplicate appointment. Providing excellent customer service is our main goa...l and I would appreciate the opportunity to discuss this further with you. Please email me at email@example.com. Thank you, Chris Royston General Sales Manager Toyota Of Clovis (559) 294-3154