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|Sales||9:00 AM - 9:00 PM|
|Service||7:00 AM - 6:00 PM|
|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 9:00 PM|
|Wed||9:00 AM - 9:00 PM|
|Thu||9:00 AM - 9:00 PM|
|Fri||9:00 AM - 9:00 PM|
|Sat||9:00 AM - 7:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
|Sat||8:00 AM - 4:00 PM|
Very smooth and professional buying experience, this is the way it should be. Paul Serrano and the entire crew were polite, professional and liste...
Very smooth and professional buying experience, this is the way it should be. Paul Serrano and the entire crew were polite, professional and listened to what we wanted and that is what they delivered.
Can I begin by saying wow! I have never in my life (I am not young) had a better experience buying a new car than I did at Peterson Chevrolet. My ...
Can I begin by saying wow! I have never in my life (I am not young) had a better experience buying a new car than I did at Peterson Chevrolet. My Salesman was Doyle Savelberg. Car salesman usually have a bad rep and I hate the car buying experience and all the games. Met with Doyle told him what I was interested in, Chevy Trax All Wheel Drive. Test drove the car, got down to business no games about an hour and a half I was out the door with the deal I was looking for and the vehicle I wanted! I love my new Traxs! Trust me my next purchase will be at Peterson's from Doyle! I will recommend Doyle and Peterson's to all my friends and family?
So I bought a 2011 F-150 off their lot and overall love the truck but not Peterson's. First off the truck had a sticker on the windshield and both...
Philip, thank you for alerting us to your situation. We appreciate the opportunity to look into this further for you. We recently transitioned fro...
So I bought a 2011 F-150 off their lot and overall love the truck but not Peterson's. First off the truck had a sticker on the windshield and both license plate frames that it came with a 3 month 3k mile warranty and the sales man said the same thing. Well we get to the final paperwork and the finance lady said nope, that's for cars under 60k miles (the truck had 79k). I pushed on and bought the truck anyways. They agreed to fix the seat heater that wasn't working and told me they would call on Monday and schedule the fix. Monday comes and no call so I call the salesman and he says they'd call me the next day. Nope, no call. Finally I called the service department and same thing. No call back and on my fourth try I finally get a call back. They fixed the seat and that was fine. Then I tried to get a copy of the carfax for my records. I emailed the salesman and he replied that because it was off the website that he couldn't do anything and that his sales manager would call me back. No surprise I never get a call back. I called again and talked to the receptionist and told her that I didn't want to talk to the salesman anymore and please leave my message with a manager. Well no call back and I tried one more time and never got a call back. At that point I had had enough and gave up. Overall poor experience and no service once the sale is over. I won't be returning there for my next truck.
Philip, thank you for alerting us to your situation. We appreciate the opportunity to look into this further for you. We recently transitioned from Carfax Vehicle History Reports to Autocheck Vehicle History Reports. They are very similar and provide much of the same information. A copy of this report has been left with our General Sales Manager, Chris Poluhoff. If you reach out to him directly he can print or email you a copy. You can reach Chris at 208-323-5000 or firstname.lastname@example.org. Additionally, he will be able to to help you further with the clarification on the 90 day No Worries used car warranty. Your vehicle may be covered. Thank you.